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Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

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The Assistant Case Management provides support for the Clinical Services Department, including Outpatient Case Managers, Social Services team, and Health Education, specifically through the coordination of services within the DHMSO Clinical Programs and DHMSO Case Management program.
Job ID
2020-124018
Department
Care Coordination
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Redlands
WILL UPDATE.
Job ID
2020-125147
Department
Utilization Review
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
The IT Business Analyst I’s (BAs) serve as the internal consultants between the business and Information Services. They assist in providing analysis and evaluation of business data, processes, and define report and data requirements.  As the internal consultants, BA I’s begin to develop relationships with key stakeholders to understand the business needs and bridge the gap with Information Services identifying opportunities to improve, develop, maintain and continuously monitor business performance.What We’re Looking For - Determines business requirements, reviews system capabilities, analyzes product performance, determines product requirements, troubleshoots problems, and trains end users. - Works with department directors, managers and end users to assess software application needs, provides input and recommendations to IT Management. - Begins to learn to serve as SME in the business - Develop and leverage relationships with peers, supervisors and management - Prepares routine project descriptions and needs assessments - Participates in the development of performance indicators for project-based initiatives and works to ensure effectiveness of performance indicators through monitoring and controlling - Assists in process of performing Data Analysis - Identify trends and explore root causes - Ensure positive data integrity and accuracy - Use data to develop creative and practical solutions to business problems - Present findings with developed written and visual summaries - Support the Data Governance Program as necessary - Responsible for following policies and procedures set by the Data Governance Program - Collaborate with the Data Governance team to document and update procedures - Assist in improving processes used by the business and Information Services - Conduct workflows, process diagrams and gap analysis to identify opportunities for process improvement - Assess scope and impact on business needs - Develop business cases for process improvements with cost, service, and benefit dimensions of proposed projects - Assist in the development of project plans - Use the appropriate project planning tools - Perform other duties as assigned  
Job ID
2020-104718
Department
Information Technology
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
What You’ll be Responsible For in this Role – Your Contribution & Career Journey The Business Intelligence Developer develops reports and data warehouses to monitor Dignity Health Management Services Organization’s key performance indicators and meet regulatory reporting requirements by providing the necessary data to business stakeholders. This role is responsible for creating and maintaining computer-based analytics solutions to support the company’s financial, clinical, and operational projects. What We’re Looking For Advanced understanding of theoretical and practical aspects of data information systems: - Spreadsheet manipulation, management, and reporting - Database structure and design - Database querying, ETL, index management, and SQL performance tuning and monitoring - Installation, implementation, integration, training, and support for custom and third-party software solutions   Advanced knowledge of data governance, data management, data modeling, data cleansing, data extraction and transformation, data migration, data integration and data mapping.   Advanced knowledge of standard HIPAA EDI transaction sets and secure communications - Support and maintenance of custom and third-party business intelligence applications - Reviews business requirements - Reviews System capabilities - Analyzes product performance - Determines product requireemnts - Schedules software installation and upgrades - Troubleshoots problems - Trains end users - Works with department directors, managers and end users to assess software application needs - Provides input and recommendations to IT Management - Works Closely with Business Analytics and Project Management staff - Identify data requirements of both internal and external requestors - Develop solutions to ensure that those requirements are met - Performs data extracts from databases in response to internal requests for data and/or reports  
Job ID
2019-78998
Department
Information Technology
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
Conducts medical reviews for necessity, level of care, and benefit reviews rendered in the outpatient setting to ensure the patient receives the highest level of care.  Coordinates with providers, provider staff, and hospital staff, patients and patient family members to establish an appropriate level of care.   JOB KNOWLEDGE, SKILLS & ABILITIES - Knowledge of nursing processes, care management, and continuity of care. - Familiarity with regulatory requirements for managed care, HMOs, and EPOs. - Ability to apply criteria to identify appropriate level of care on all admissions and clearly document any research conducted and rationale of decisions made.  Ability to identify care needs across the age continuum and according to principles of growth and development over the life span. - Ability to apply appropriate business rules, medical guidelines and/or health plan benefits to authorization decision making. - Proficiency with health plan criteria/benefits and regulatory requirements as they relate to patient management across the continuum of care. - Proficient with standardized criteria, Interqual/Milliman, MCG, Medicare, etc. - Knowledge of network and benefit limitations and ability to collaborate with stakeholders to find alternatives that meet patient needs and achieve positive outcomes. - Knowledge of disease management strategies. - Basic knowledge of CPT and ICD 9/ICD 10 codes. - Ability to interpret and communicate complex contract or benefit language. - Willingness to work as part of a team, working collaboratively with others to achieve goals, solve problems, and meet established organizational objectives and management of patients.   #carecoordination #MISSIONCRITICAL #DHLeader
Job ID
2020-115025
Department
Case Management
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
Responsible for the accurate review, input and adjudication of specialists, ancillary, and electronic claims in accordance with outside regulations, internal production standards, and contractual obligations of the organization.
Job ID
2020-112868
Department
Claims Processing
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
Responsible for the verification of all claims that are scanned into OCR. Claims are scanned into one of three form families Anesthesia, COB and Special batches. The verification examiner will verify each claim in the batch and the system will prompt the verifier to audit certain fields for accuracy and completeness. 
Job ID
2020-121480
Department
Claims Processing
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
- Responsible for meeting all of the DHMSO Job Standards described below. - Prepares, enters and maintains provider contract information in all appropriate information systems and hardcopy files, insuring that information is readily available for reference by DHMSO staff by all appropriate means, including hardcopy and electronic. - Negotiates provider contract language and contract rates. - Acts as a resource for internal departments as well as external organizations and customers on contract interpretation and contract modification. - Organizes and attends meetings as necessary, including responsibility for agenda, minutes and handouts. - Performs and completes general office work, including clerical tasks such as filing, composing correspondence, contracts, and other related documents. - Secures one case agreement with non-contracted providers as requested. - Insures that supplies and equipment necessary to complete work assignments are available for continuity of workflow and cost effectiveness. - Provides support to designated management staff as assigned. - Assists with special projects as assigned.   #MISSIONCRITICAL
Job ID
2020-117944
Department
Managed Care Contracting
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
- Responsible for meeting all of the DHMSO Job Standards described below. - Prepares, enters and maintains provider contract information in all appropriate information systems and hardcopy files, insuring that information is readily available for reference by DHMSO staff by all appropriate means, including hardcopy and electronic. - Negotiates provider contract language and contract rates. - Acts as a resource for internal departments as well as external organizations and customers on contract interpretation and contract modification. - Organizes and attends meetings as necessary, including responsibility for agenda, minutes and handouts. - Performs and completes general office work, including clerical tasks such as filing, composing correspondence, contracts, and other related documents. - Secures one case agreement with non-contracted providers as requested. - Insures that supplies and equipment necessary to complete work assignments are available for continuity of workflow and cost effectiveness. - Provides support to designated management staff as assigned. - Assists with special projects as assigned. #MISSIONCRITICAL
Job ID
2020-103285
Department
Managed Care Contracting
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
  Position Summary   Provides desktop hardware support for the user community. Performs work that tends to be entry level technological and business function complexity. Responsible for desktop hardware support to the user community for functional area(s).  Expectations of this role are good phone skills, proficient with typing and using PCs, but not expected to troubleshoot end user issues. Identifying the issue, the appropriate group to resolve the issue, and documenting the issue will be the primary duty of this position.   Core Duties   Responsibilities include, but may not be limited to the following job duties. - Responds to incidents and utilizes knowledge management. Escalates issues to the appropriate group to resolve the issue. - Responds to customer requests via the Service Management application utilizing repeatable documented procedures. Interacts with the customers in a courteous and professional manner. - May handle facility logistics including hardware receiving and maintenance of equipment depot; enters appropriate data into the device asset management system and the knowledge management system. - Receives necessary information and or training to perform issue identification.  - Participates in on-call rotation and provides on-call support. - May perform operations functions, entry, backup tape changes or other responsibilities as necessary to ensure the successful day-to-day operations. - Maintains awareness of and adheres to Operational Level Agreements (OLAs). - Interacts daily with the user community as it relates to Incident Management and Request fulfillment.  - Maintains understanding and adherence to policies and procedures and may provide input to creation or modification of policies.  
Job ID
2020-103441
Department
Information Technology
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
The End User Technician II provides desktop hardware support for the user community. Works on multiple functional systems that tend to be of moderate to high complexity. Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.  
Job ID
2020-113118
Department
Information Technology
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
The End User Technician II provides desktop hardware support for the user community. Works on multiple functional systems that tend to be of moderate to high complexity. Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.  
Job ID
2020-106691
Department
Information Technology
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
Conducts medical reviews for necessity, level of care, and benefit reviews rendered in the inpatient and outpatient setting to ensure the patient receives the highest level of care.  Coordinates with providers, provider staff, and hospital staff, patients and patient family members to establish an appropriate level of care.   JOB KNOWLEDGE, SKILLS & ABILITIES - Knowledge of nursing processes, care management, and continuity of care. - Familiarity with regulatory requirements for managed care, HMOs, and EPOs. - Ability to apply criteria to identify appropriate level of care on all admissions and clearly document any research conducted and rationale of decisions made.  Ability to identify care needs across the age continuum and according to principles of growth and development over the life span. - Ability to apply appropriate business rules, medical guidelines and/or health plan benefits to authorization decision making. - Proficiency with health plan criteria/benefits and regulatory requirements as they relate to patient management across the continuum of care. - Proficient with standardized criteria, Interqual/Milliman, MCG, Medicare, etc. - Knowledge of network and benefit limitations and ability to collaborate with stakeholders to find alternatives that meet patient needs and achieve positive outcomes. - Knowledge of disease management strategies. - Basic knowledge of CPT and ICD 9/ICD 10 codes. - Ability to interpret and communicate complex contract or benefit language. - Willingness to work as part of a team, working collaboratively with others to achieve goals, solve problems, and meet established organizational objectives and management of patients.
Job ID
2020-106019
Department
Utilization Review
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
What You’ll be Responsible For in this Role – Your Contribution & Career Journey The System Administrator II provides evaluation and implementation services for new products, technologies and solutions to address corporate business requirements. Works beyond the routine utilizing specialized knowledge and analysis of multiple variables. Has a comprehensive understanding and skillsets for supported platforms/products and environments. Effort and activities are divided between maintenance and support of existing environments, and implementation tasks. Project assignments can be large in scope but are typically of medium complexity. What We’re Looking For: - Provide exceptional customer service to DHMSO end users, Business Stakeholders and other members of DHMSO IT. - Perform daily production support activities - Participate in team on-call rotations. - Perform patching and code deployments across all environments - Participate in projects associated to the enhancement, upgrade/patching, or implementation of new or existing software solutions. - Coordinate implementation and support efforts between ETS and other DHMSO IT teams. - Provide oversight and facilitation of the DHMSO IT change management process as it applies to the System Administration team. - Perform source code/versioning management function adhering to technical management guidelines. - Perform source code/versioning management function adhering to technical management guidelines. - Provide ownership of technical issues within the System Administration group. - Assist with strategic planning activities (capacity planning, process improvement, maintenance, upgrade and end-of-life planning, roadmap development). - Conduct performance tuning and troubleshooting. - Build new test and production environments on existing or new hardware as required. - Assist with the design and implementation of a comprehensive monitoring and alerting process across all ETS platforms. - Identify automation opportunities and implement scripted solutions. - Assist with the implementation of a comprehensive and ongoing release management and planning effort. - Utilize standard tools and methodology to develop system and support performance metrics - Perform technical mentoring and cross training with other team members. - Demonstrate a basic knowledge & expertise with DHMSO business processes and routines. ~LI-DH
Job ID
2020-94713
Department
Information Technology
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
Provides clerical support, and outreach services to patients being discharged from local Dignity hospitals.  Places outbound courtesy calls to patients pre-discharge and post-discharge. Using an established process will assist in identifying high risk patients who may benefit from care coordination.  Coordinates all clinical/operational information between DHMSO staff, hospitalists, case managers, primary care physicians and the members/families insuring that all referrals for outpatient services upon discharge and other correspondence with DHMSO are completed.   
Job ID
2020-124964
Department
Member Services
Facility
Dignity Health Management Services Organization
Shift
Varied
Employment Type
Full Time
Location
CA-Bakersfield
Provides clerical support, and outreach services to patients being discharged from local Dignity hospitals.  Places outbound courtesy calls to patients pre-discharge and post-discharge. Using an established process will assist in identifying high risk patients who may benefit from care coordination.  Coordinates all clinical/operational information between DHMSO staff, hospitalists, case managers, primary care physicians and the members/families insuring that all referrals for outpatient services upon discharge and other correspondence with DHMSO are completed.   
Job ID
2020-124708
Department
Member Services
Facility
Dignity Health Management Services Organization
Shift
Varied
Employment Type
Full Time
Location
CA-Bakersfield
Provides clerical support, and outreach services to patients being discharged from local Dignity hospitals.  Places outbound courtesy calls to patients pre-discharge and post-discharge. Using an established process will assist in identifying high risk patients who may benefit from care coordination.  Coordinates all clinical/operational information between DHMSO staff, hospitalists, case managers, primary care physicians and the members/families insuring that all referrals for outpatient services upon discharge and other correspondence with DHMSO are completed.  
Job ID
2020-124351
Department
Member Services
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
The Accounting Manager is responsible for preparing and presenting financial statements in accordance with generally accepted accounting principals in the course of reporting separate operating results of multiple entities including but not limited to Managed Care Systems of Kern County, three (3) Independent Physician Associations and the full risk capitation plans for two (2) hospitals.
Job ID
2020-128591
Department
Finance
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
The Valley Integrated Physician Network (VIPN) is a clinically integrated physician network sponsored by Dignity Health The Physician Practice Liaison provides direct local service area and/or Chapter support to the CI program. The Physician Practice Liaison reports to the VIPN Executive Director and is an employee of Dignity Health Management Services Organization. The Physician Practice Liaison provides local support to the CI program through continuous interaction and education with the participating physicians and hospital(s) and their staff.   Responsibilities:   - Serves as a key interface and liaison for the local participating physicians of VIPN through collaboration with the quality management nurse and under direction of the Executive Director. - Responsible for supporting the operations of policies and procedures, provider office/billing staff education and workflow training, updates and maintenance on processes specific to business intelligence tool. - Serves as a trainer, in ‘train the trainer’ role for business intelligence tool, including on-site travel to physician offices. - Maintain and deliver training curriculums to support the CI Program goals and objectives, to include training agendas, presentation materials, sign-in sheets and scheduling of training sessions. - Provide one-on-one education of dashboard reports and other communications as appropriate to identify potential improvements and assist physicians in understanding methods and processes required to achieve measurable results. - Provide physician office staff education regarding implementation, monitoring and performance of chosen clinical and administrative initiatives, including drafting of workflow documents. - Responsible for providing information to physician practice and billing office staff to facilitate chart preparation by the physician and/or mid-level provider. - Work closely with other team members to ensure the appropriate processes are being followed. - Collaborate with Quality Management Nurse on data integrity. - Develop proficiency in data extracts and reporting from Quality Dashboard. - Collaborate with the Quality Management Nurse in analysis, monitoring and interpretation of clinical (ambulatory and hospital) quality, cost and utilization data. - Assist in chart review and completion of quality reporting tools from provider records
Job ID
2020-108730
Department
Quality Management
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
The Valley Integrated Physician Network (VIPN) is a clinically integrated physician network sponsored by Dignity Health. The Physician Practice Liaison provides direct local service area and/or Chapter support to the CI program. The Physician Practice Liaison reports to the VIPN Executive Director and is an employee of Dignity Health Management Services Organization. The Physician Practice Liaison provides local support to the CI program through continuous interaction and education with the participating physicians and hospital(s) and their staff.   Responsibilities:   - Serves as a key interface and liaison for the local participating physicians of VIPN through collaboration with the quality management nurse and under direction of the Executive Director. - Responsible for supporting the operations of policies and procedures, provider office/billing staff education and workflow training, updates and maintenance on processes specific to business intelligence tool. - Serves as a trainer, in ‘train the trainer’ role for business intelligence tool, including on-site travel to physician offices. - Maintain and deliver training curriculums to support the CI Program goals and objectives, to include training agendas, presentation materials, sign-in sheets and scheduling of training sessions. - Provide one-on-one education of dashboard reports and other communications as appropriate to identify potential improvements and assist physicians in understanding methods and processes required to achieve measurable results. - Provide physician office staff education regarding implementation, monitoring and performance of chosen clinical and administrative initiatives, including drafting of workflow documents. - Responsible for providing information to physician practice and billing office staff to facilitate chart preparation by the physician and/or mid-level provider. - Work closely with other team members to ensure the appropriate processes are being followed. - Collaborate with Quality Management Nurse on data integrity. - Develop proficiency in data extracts and reporting from Quality Dashboard. - Collaborate with the Quality Management Nurse in analysis, monitoring and interpretation of clinical (ambulatory and hospital) quality, cost and utilization data. - Assist in chart review and completion of quality reporting tools from provider records
Job ID
2020-108729
Department
Quality Management
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield

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