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Position Summary   This position supports the psychiatrists providing a basic level of medication triage and support services to behaviorally disordered adults and children who are patients of the Private Side of the Behavioral Health Department. This position is an integral member of the care management team, supporting quality medication management and clinical problem solving functions in concert with the other medical staff and psychiatrists. Depending upon the current staffing mix and business needs, this position may float to any and all BH Administrative Support Representative front office functions.   Core Duties: - Back office duties: - Processing live calls using detailed template/protocol to gather complete information - Clear voice mail and send tasks - Send Medication Refill tasks to MD - Handle Prior Authorization requests - Take faxes for refills, enter and send Refill task to MD under direction of licensed providers - Notify patients that their refill requests have been handled - As directed by the Provider, may refer patients or initiate charitable care and special assistance applications - Observe/listen to patient interactions and record interventions in the medical record - Administer injections - Manage the psychiatrists' cancellation lists - Respond to patient, pharmacy or MD requests for information that come by phone or by fax - If by phone, clear patients' voice mail messages and refer to licensed coworker for triage - Check fax machine and task bucket regularly for pharmacy refills and triage appropriately - Maintain effective communication with patients. If necessary, call patient back to complete information needed prior to LPT/MD call back - Prepare all information necessary for requests requiring LPT/MD intervention - Includes Prepare/update chart (import labs and provide vital signs) for each patient requiring intervention, and documenting all key interactions with the patient. - Check and log appointment status, prescription refill status, frequency of refills of controlled substances, and missed appointment history - For uncomplicated refill requests, get MD sign-off or verbal order and phone/fax refill request to the pharmacy - Fax MD special assistance requests to pharmacies - After MD or LPT completes service, call patient to confirm requested service has been completed - Document all key interactions in patient chart adhering to documentation standards and policies - Initiate patient assistance applications for pharmaceutical company courtesy prescriptions - Assist in managing cancellation list and scheduling patients into vacant slots - Complete tasks using templates and office procedures, and secure appropriate sign-offs - Collaborate with front office staff to assure back up is available if LPT or other staff is away for scheduled or unscheduled absence   - Front office duties: - Answer phones per policy and script, gather all patient information per policy, register and arrive patients, accurately collect co-payment and manage cash drawer, verify insurance information and document messages as appropriate - Able and willing to float to any front or back office position as staffing needs dictate - Able to learn quickly and retain detailed information with accuracy - Able to deliver excellent customer service and maintain calm presence under pressure   This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2020-133911
Department
Behavioral Health
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Sacramento
Position Summary   This position supports the psychiatrists providing a basic level of medication triage and support services to behaviorally disordered adults and children who are patients of the Private Side of the Behavioral Health Department. This position is an integral member of the care management team, supporting quality medication management and clinical problem solving functions in concert with the other medical staff and psychiatrists. Depending upon the current staffing mix and business needs, this position may float to any and all BH Administrative Support Representative front office functions.   Core Duties: - Back office duties: - Processing live calls using detailed template/protocol to gather complete information - Clear voice mail and send tasks - Send Medication Refill tasks to MD - Handle Prior Authorization requests - Take faxes for refills, enter and send Refill task to MD under direction of licensed providers - Notify patients that their refill requests have been handled - As directed by the Provider, may refer patients or initiate charitable care and special assistance applications - Observe/listen to patient interactions and record interventions in the medical record - Administer injections - Manage the psychiatrists' cancellation lists - Respond to patient, pharmacy or MD requests for information that come by phone or by fax - If by phone, clear patients' voice mail messages and refer to licensed coworker for triage - Check fax machine and task bucket regularly for pharmacy refills and triage appropriately - Maintain effective communication with patients. If necessary, call patient back to complete information needed prior to LPT/MD call back - Prepare all information necessary for requests requiring LPT/MD intervention - Includes Prepare/update chart (import labs and provide vital signs) for each patient requiring intervention, and documenting all key interactions with the patient. - Check and log appointment status, prescription refill status, frequency of refills of controlled substances, and missed appointment history - For uncomplicated refill requests, get MD sign-off or verbal order and phone/fax refill request to the pharmacy - Fax MD special assistance requests to pharmacies - After MD or LPT completes service, call patient to confirm requested service has been completed - Document all key interactions in patient chart adhering to documentation standards and policies - Initiate patient assistance applications for pharmaceutical company courtesy prescriptions - Assist in managing cancellation list and scheduling patients into vacant slots - Complete tasks using templates and office procedures, and secure appropriate sign-offs - Collaborate with front office staff to assure back up is available if LPT or other staff is away for scheduled or unscheduled absence - Front office duties: - Answer phones per policy and script, gather all patient information per policy, register and arrive patients, accurately collect co-payment and manage cash drawer, verify insurance information and document messages as appropriate - Able and willing to float to any front or back office position as staffing needs dictate - Able to learn quickly and retain detailed information with accuracy - Able to deliver excellent customer service and maintain calm presence under pressure This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2020-128314
Department
Behavioral Health
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Sacramento
About This Position The Assistant Nurse Manager manages quality patient care through the nursing process. Coordinates plan of care with the health care team. Assumes leadership role for unit personnel to prepare and assist them with their responsibilities. Employees are responsible for completion of unit competency assessments, annual safety review, CPR and renewal of license by maintaining continuing education units as required by hospital policy. In addition to these major responsibilities, the Assistant Nurse Manager may be assigned other duties.   RN Selection Criteria Two to three years experience as an ER R.N. Demonstrated leadership skills.   #RN@DH     Related Skills: emergency nursing, trauma, injury, chest pain, back pain, abdominal pain, upper respiratory infection, influenza, nausea, fever, gastric pain, wounds, orthopedic breaks, muscle strains, medication management, pain management, assessment, prioritization, rapid response, cardiac arrest, myocardial infarction (mi), congestive heart failure (chf), emergency nurses association, ena, leader, leadership, supervisor, charge, manager #missioncritical
Job ID
2020-127841
Department
Emergency Services
Facility
Arroyo Grande Community Hospital
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-ARROYO GRANDE
JOB SUMMARY Assures proper functionality, safety and reliability of equipment for use by patients and staff. Inspects and services equipment as needed per guidelines. Expertise includes competence in the use of electronic test equipment, including oscilloscope, digital multimeter, signal generator, and other measuring and electronic diagnostic devices. Completes and documents the monthly scheduled inspections assigned by the Chief of Biomedical Engineering.   BEHAVIORAL COMPETENCIES -Consistently and positively communicates and collaborates with colleagues, supervisors, and customers, both internal and external -Efficiently and independently plans time, meets deadlines, initiates and follows through on tasks -Listens respectfully and carefully, demonstrating flexibility in working with others -Demonstrates sensitivity to people of different cultures and works effectively with them -Meets attendance standards and uses timekeeping system accurately and consistently   #ClinicalEngineering #missioncritical
Job ID
2020-108103
Department
Biomedical Engineering
Facility
Saint Francis Hospital
Shift
Day
Employment Type
Full Time
Location
CA-SAN FRANCISCO
At Dignity Health Mercy Gilbert Medical Center, we deliver humankindness through a wide range of health, social and support services in the heart of Gilbert,Arizona. As part of our team, you will provide clinical expertise,support and oversight that helps ensure our patients receive exceptionalcare. As a member of our team, you will have the opportunity to championthe change by joining in our mission of healing through humankindness. The Definitive Observation DEPARTMENT at Dignity Health Mercy Gilbert Medical Center is a dynamic environment where you can pursue a highly challenging and rewarding career. We are part of a nationally recognized healing hospital and our commitment to our patients is to restore and heal the body, mind and spirit.  - Accredited Chest Pain Center - Designated Cardiac Arrest Center - Primary Stroke Center - Boardcertified doctors and registered nurses trained in adult and pediatricemergency medicine - On-site laboratory - Stateof the Art equipment - Self-Scheduling   Expectations: - Registered Nurse who shares the same passion for our critically ill patients to coordinate, supervise and implement patient care based on competence, professional expertise, knowledge and evidence-based practice. - All Staff Nurses are expected to practice autonomously, consistent with professional standards, Nurse Practice Act and hospital job description. - Assess patient/family health problems and resources, taking a leadership role in the development, implementation and outcomes evaluation of a plan for nursing care. Provides professional nursing care and interventions to acutely ill adult patient populations. AZTELERN #missioncritical #RN@DH #RN@DH
Job ID
2020-139402
Department
Cardiac Telemetry
Facility
Mercy Gilbert Medical Center
Shift
Night
Employment Type
Full Time
Location
AZ-GILBERT
The Clinical Educator – Certified Medical Assistant is a vital member of the Dignity Health Medical Foundation Professional Development (Clinical Education) team. In partnership with other members of the Clinical Excellence department, this position will plan and facilitate educational programs for Dignity Health Medical Foundation Medical Assistants (MA). Through new employee orientation, one-to-one coaching, competency evaluations, and ongoing education opportunities, the Clinical Educator – CMA will work to improve job knowledge for DHMF MAs, enhance MA skills and encourage a high level of excellence for Clinician and patient support. This position will provide training and hands-on assessments of new hire Medical Assistants. The position will also work with Clinical Excellence leadership to train and develop Medical Assistant leads and preceptors. Although the Clinical Educator Certified Medical Assistant (CMA) is an individual contributor, the role must partner actively with MAs throughout all Clinics within DHMF. The position will report directly to the Manager of Clinical Education (Professional Development) and may expect to travel up to 25% per month throughout the State of California.
Job ID
2020-140502
Department
Quality Management
Facility
Dignity Health Medical Group Region
Shift
Day
Employment Type
Full Time
Location
CA-Rancho Cordova
  Position Summary:   The incumbent performs technical work of considerable difficulty, primarily in testing patient samples through various chemical, microscopic, serological, and bacteriologic techniques, requiring a significant amount of independent judgment while operating and maintaining automated equipment. The incumbent is also responsible for daily workflow to ensure timely and efficient departmental operations. The incumbent assists in ensuring regulatory compliance standards are met to comply with state and accrediting agency requirements.   northstatecls missioncritical
Job ID
2020-120945
Department
Clinical Laboratory Services
Facility
Mercy Medical Center Redding
Shift
Evening
Employment Type
Full Time
Location
CA-REDDING
MSJMC Level 3 NICU is expanding! We are moving into a brand new 40-bed unit in the Fall of 2020. Our new unit will feature sixteen (16) private rooms and eight (8) 3-bed pods, all bed spaces include a sleep chair where a parent can stay 24/7.  In our current 26-bed department we use state-of-the-art Giraffe Omni beds, Babylog VN500 vents and HFOVs to care for infants with birth weights as low as 450 grams. The unit has the capability of providing whole body cooling for infants suffering from HIE, and we offer Nitric Oxide for care of PPHN in extremely sick newborns.  We are excited about our expansion and invite you to check out our team!   Position Summary:   The incumbent Neonatal Clinical Nurse Specialist (CNS) is the clinical leader for a program or area of clinical practice within Dignity Health, Mercy San Juan Medical Center. The advanced knowledge and skills required for this role include clinical expertise in the neonatal focus area, evidence-based practice, collaboration, consultation, education, mentoring, and change leadership. These are essential to advance the practice of nursing and the professional development of nurses. The CNS and the department manager are partners in leading clinical practice. The CNS coordinates and guides clinical activities/projects of nurses.   The CNS is expected to role model the following role-based competencies: critical thinking, nursing judgment, communication and teamwork. The incumbent is also accountable for providing high quality care in a cost effective manner, which is consistent with the Mission and Philosophy of the Sisters of Mercy.       ~LI-DH #DHNICURN #DHNICULeader @NANN #NursePractitioners #NICUspecialists #NeonatalClinicalNurseSpecialist #missioncritical Nurse, staff nurse, registered nurse, rn, charge, lead, assistant manager, nurse shift manager, shift leader, charge nurse, clinical coordinator, neonatal, neonatal icu, neonatalicu, neonatal intensive care, level 3, level III, neonatal resuscitation, NANN, RNC-NIC, NIC, RNC, NCC, CCRN, Neonatal, cns, clinical nurse specialist, clinical educator, educator, nurse educator    
Job ID
2019-87303
Department
Neonatal ICU
Facility
Mercy San Juan Medical Center
Shift
Day
Employment Type
Full Time
Location
CA-CARMICHAEL
In keeping with the Dignity Health core values, supports and promotes the provision of quality patient care. Actively participating member is systems, functions and activities of the unit/department.  The CNA provides care for and activities of daily living, comfort and safety.   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.   #missioncritical keywords: cna, rna, sub-acute, long term care, hospital, healthcare
Job ID
2020-143954
Department
Skilled Nursing Care
Facility
St Johns Pleasant Valley Hospital
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-CAMARILLO
In keeping with the Dignity Health core values, supports and promotes the provision of quality patient care. Actively participating member is systems, functions and activities of the unit/department.  The CNA provides care for and activities of daily living, comfort and safety. This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement. #missioncritical keywords: cna, rna, sub-acute, long term care, hospital, healthcare
Job ID
2020-143953
Department
Sub-Acute Care
Facility
St Johns Pleasant Valley Hospital
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-CAMARILLO
In keeping with the Dignity Health core values, supports and promotes the provision of quality patient care. Actively participates as a team member in the systems, functions and activities of the unit/department.   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.   #missioncritical
Job ID
2020-143067
Department
Crticial Care Step Down
Facility
St Johns Regional Medical Center
Shift
Night
Employment Type
Full Time
Location
CA-OXNARD
Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities.  #missioncritical
Job ID
2020-124561
Department
Orthopedics
Facility
St Bernardine Medical Center
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-SAN BERNARDINO
Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities.  #missioncritical
Job ID
2020-124557
Department
Orthopedics
Facility
St Bernardine Medical Center
Shift
Evening
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-SAN BERNARDINO
Position Summary: Directs the provision of nursing care in a business unit while maintaining standards of patient care. Principal Duties and Accountabilities: - Responsible for the overall quality of care provided by the nursing personnel. Advises medical staff, department heads, and administrators in matters related to nursing service and strategies. - Interprets policies and objectives of nursing service to staff and community groups. - Monitors the operations of the nursing staff and ensures compliance with regulations on organizational and governmental standards and practices. Schedules staff and conducts employee performance reviews. - Provides nursing care to patients on an as needed basis. RN, Registered Nurse, BSN, MSN, Hospital, Manager, Director, Labor & Delivery, L & D, California, post-partum #missioncritical #leaderperinatal ~LI-DH
Job ID
2020-119419
Department
Labor And Delivery Services
Facility
California Hospital Medical Center
Shift
Day
Employment Type
Full Time
Location
CA-LOS ANGELES
In keeping with the Dignity Health philosophy, performs a variety of cleaning tasks necessary to maintain and improve the appearance and sanitary conditions of all campuses   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.   #missioncritical
Job ID
2020-143950
Department
Environmental Services
Facility
St Johns Regional Medical Center
Shift
Evening
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-OXNARD
In keeping with the Dignity Health philosophy, performs a variety of cleaning tasks necessary to maintain and improve the appearance and sanitary conditions of all campuses   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.   #missioncritical
Job ID
2020-138186
Department
Environmental Services
Facility
St Johns Pleasant Valley Hospital
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-CAMARILLO
In keeping with the Dignity Health philosophy, performs a variety of cleaning tasks necessary to maintain and improve the appearance and sanitary conditions of all campuses   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.   #missioncritical  
Job ID
2020-134145
Department
Environmental Services
Facility
St Johns Pleasant Valley Hospital
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-CAMARILLO
In keeping with the Dignity Health philosophy, performs a variety of cleaning tasks necessary to maintain and improve the appearance and sanitary conditions of all campuses   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.   #missioncritical  
Job ID
2020-131895
Department
Environmental Services
Facility
St Johns Pleasant Valley Hospital
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-CAMARILLO
In keeping with the Dignity Health philosophy, performs a variety of cleaning tasks necessary to maintain and improve the appearance and sanitary conditions of all campuses   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.   #missioncritical  
Job ID
2020-131891
Department
Environmental Services
Facility
St Johns Pleasant Valley Hospital
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-CAMARILLO
In keeping with the Dignity Health philosophy, performs a variety of cleaning tasks necessary to maintain and improve the appearance and sanitary conditions of all campuses   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.   #missioncritical
Job ID
2020-124636
Department
Environmental Services
Facility
St Johns Regional Medical Center
Shift
Evening
Employment Type
Full Time
Location
CA-OXNARD

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