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Position Summary:
Incumbent works under the direct supervision of the Staff Nurse and/or licensed medical practitioner in caring for the clinical patient and providing the best possible individualized nursing care in a timely manner with emphasis on cost containment.
Position Summary:
The Medical Assistant works under the direct supervision of the nurse manager in caring for the clinical patient and providing the best possible individualized nursing care in a timely manner with emphasis on cost containment.
Supplemental position only. Amount of hours you may work will vary.
Position Summary: Incumbent works under the direct supervision of the Staff Nurse and/or licensed medical practitioner in caring for the clinical patient and providing the best possible individualized nursing care in a timely manner with emphasis on cost containment.
SUMMARY - Provides basic level of patient care and treatments. Assists with obtaining vital signs, documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel. Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above, the Medical Assistant II functions more independently and coordinates the workflow of MAs when necessary. Obtains authorization for referral (normally in small clinics). Conducts front desk duties such as registration, check-in and scheduling of patients.
Your time at work should be fulfilling. Rewarding. Inspiring. That’s what you’ll find when you join one of our non-profit CHI facilities across the nation. You’ll find challenging, rewarding work every day alongside people who have as much compassion as you. Join us and together we’ll create healthier, stronger communities. Imagine your career at Catholic Health Initiatives!
Job Responsibilities
As a Registered Nurse, you will be responsible for delivering the highest quality patient care according to the specific orders of each patient’s individual physician. This will involve, utilizing your knowledge and skills to educate patients and their families on prevention and healthy habits.
Additional responsibilities for this health care role include:
- Monitoring patients’ conditions and assessing their needs
- Collaborating with physicians and nurses to devise individualized care plans for patients
- Administering patients’ medications and providing treatments according to physicians’ orders
- Fostering a supportive and compassionate environment to care for patients and their families
Position Type: Regular
Scheduled Hours per 2 week Pay Period: 72
Primary Location: AR > HOT SPRINGS > CHI HOSPITAL HOT SPRINGS
Role model for the Hospital's Patient Satisfaction effort, demonstrates AIDET principles when interacting with customers, subordinates and colleagues. Performs clinical laboratory procedures in assigned sections to detect, identity, measure and report data used in the diagnosis and treatment of disease. Uses technical skills, instrumentation, information systems and other resources to perform waived and moderate procedures as classified under the Clinical Laboratory Improvement Amendment (CLIA) in order to provide clinical laboratory support to all user groups in the hospital and medical community. Performs duties under the supervision of the Clinical Laboratory Scientist (CLS) or physician and may not perform high complexity testing. Receives, evaluates specimen quality and performs waived and moderately complex procedures as classified under the CLIA. Test results are evaluated for acceptability, reasonableness and medical consequences prior to report. Performs Quality Control at appropriate intervals and whenever indicated. Results and action taken are well documented. Performs proficiency surveys. Assumes responsibility for daily instrument maintenance and reagent inventory. Identifies basic instrument problems; troubleshoots problems according to specified procedures and documents actions taken. Prepares, calibrates, and maintains equipment, trouble-shooting as needed, documenting actions, and reporting instrument status to coworkers. Meets standard: Performs regularly assigned maintenance/calibrations. Assists in orientation and training of new staff to basic department functions. Demonstrates knowledge of Quality Improvement and participates in individual role and responsibilities. Assumes responsibility for remaining current regarding departmental information (i.e. staff meetings, policy/procedure charges, in-services, etc. Assumes responsibility for professional development and continuing education. Maintains flexibility as departmental and patient care needs change. Demonstrates a team attitude and accepts reassignment in a professional manner.
Role model for the Hospital's Patient Satisfaction effort, demonstrates AIDET principles when interacting with customers, subordinates and colleagues. Performs clinical laboratory procedures in assigned sections to detect, identity, measure and report data used in the diagnosis and treatment of disease. Uses technical skills, instrumentation, information systems and other resources to perform waived and moderate procedures as classified under the Clinical Laboratory Improvement Amendment (CLIA) in order to provide clinical laboratory support to all user groups in the hospital and medical community. Performs duties under the supervision of the Clinical Laboratory Scientist (CLS) or physician and may not perform high complexity testing. Receives, evaluates specimen quality and performs waived and moderately complex procedures as classified under the CLIA. Test results are evaluated for acceptability, reasonableness and medical consequences prior to report. Performs Quality Control at appropriate intervals and whenever indicated. Results and action taken are well documented. Performs proficiency surveys. Assumes responsibility for daily instrument maintenance and reagent inventory. Identifies basic instrument problems; troubleshoots problems according to specified procedures and documents actions taken. Prepares, calibrates, and maintains equipment, trouble-shooting as needed, documenting actions, and reporting instrument status to coworkers. Meets standard: Performs regularly assigned maintenance/calibrations. Assists in orientation and training of new staff to basic department functions. Demonstrates knowledge of Quality Improvement and participates in individual role and responsibilities. Assumes responsibility for remaining current regarding departmental information (i.e. staff meetings, policy/procedure charges, in-services, etc. Assumes responsibility for professional development and continuing education. Maintains flexibility as departmental and patient care needs change. Demonstrates a team attitude and accepts reassignment in a professional manner.
Medical Lab Technician--Laboratory Services
Under general supervision and medical direction, the MLT performs waived and moderately complex laboratory tests as defined by State and Federal Regulations. Performs clinical laboratory test procedures in a manner that provides accurate, timely, and meaningful results. This position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support the Organization's strategic plan and the goals and direction of the Performance Improvement Plan (PIP).
Medical Lab Technician--Laboratory Services
Under general supervision and medical direction, the MLT performs waived and moderately complex laboratory tests as defined by State and Federal Regulations. Performs clinical laboratory test procedures in a manner that provides accurate, timely, and meaningful results. This position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support the Organization's strategic plan and the goals and direction of the Performance Improvement Plan (PIP).
Position Summary:
The Medical Laboratory Technician I will report to the Laboratory Supervisor. Under general guidance of the Clinical Lab Scientist and medical direction of the Laboratory Director, the MLT I perform waived and non-waived moderately complex tests in the areas of chemistry, Hematology, Serology and Urinalysis following established lab procedures for specimen handling, processing, analysis and result reporting for patient and specimens as defined and limited by the State and Federal Regulations. Performs clinical laboratory test procedures in a manner that provides accurate, timely, and meaningful results. This position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support the Organization's strategic plan and it’s goals and direction.
Position Summary:
The Medical Laboratory Technician I will report to the Laboratory Supervisor. Under general guidance of the Clinical Lab Scientist and medical direction of the Laboratory Director, the MLT I perform waived and non-waived moderately complex tests in the areas of chemistry, Hematology, Serology and Urinalysis following established lab procedures for specimen handling, processing, analysis and result reporting for patient and specimens as defined and limited by the State and Federal Regulations. Performs clinical laboratory test procedures in a manner that provides accurate, timely, and meaningful results. This position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support the Organization's strategic plan and it’s goals and direction.
In keeping with the Marian Medical Regional Center health care philosophy, the Medical Laboratory Technician performs clinical laboratory procedures in assigned sections to detect, identify, measure and report data used in the clinical diagnosis and treatment of disease. The MLT uses technical skills, instrumentation, information systems and other resources to perform waived and moderate procedures as classified under CLIA in order to provide clinical laboratory support to all user groups in the hospital and medical community. Performs duties under the supervision of the Clinical Laboratory Scientist (CLS). Rotates shifts, holidays, and weekends as needed. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, following written notice.
Medical Laboratory Technician is responsible for all functions in the Laboratory relative to the performance of laboratory tests that fall within their scope of practice. This includes analyzing specimens on automated equipment. Medical Laboratory Technician also maintains and troubleshoots laboratory equipment. *Knowledge of laboratory and section policies and procedure *Knowledge of laboratory instrumentation Current California license as a Medical Laboratory Technician#SNMHL
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages.
The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system.
The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.
REQUIREMENTS:
- Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation.
- High School diploma or equivalent.
- Excellent interpersonal, organizational, and customer service skills are essential.
- Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.
- Familiarity with an electronic practice management system is preferred.
- Experience with multi-line phones/ACD phones preferred.
- Medical terminology preferred.
Position Summary:
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to:
- Collecting and updating demographics and insurance information
- Verification of health plan eligibility
- Taking complete and accurate messages
- Scheduling mutually acceptable appointment times utilizing an electronic practice management system
The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Position Summary:
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to:
- collecting and updating demographics and insurance information
- verification of health plan eligibility
- taking complete and accurate messages
- and scheduling mutually acceptable appointment times utilizing an electronic practice management system
The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Impact of Decisions: Serious impact on patient relationships, physician efficiency, stewardship of clinic resources, and our image in the community. Internal/External Contacts: Patients, physicians and other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members and vendors.
Position Summary:
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Position Summary:
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages.
The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.
REQUIREMENTS:
- Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation.
- High School diploma or equivalent
- Excellent interpersonal, organizational, and customer service skills are essential.
- Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.
- Familiarity with an electronic practice management system is preferred.
- Experience with multi-line phones/ACD phones preferred. Medical terminology preferred.
**This position is represented by SEIU-UHW**
***The ideal candidate will work Saturdays to support the Saturday clinics***
