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Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

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Position Summary   This position supports the psychiatrists providing a basic level of medication triage and support services to behaviorally disordered adults and children who are patients of the Private Side of the Behavioral Health Department. This position is an integral member of the care management team, supporting quality medication management and clinical problem solving functions in concert with the other medical staff and psychiatrists. Depending upon the current staffing mix and business needs, this position may float to any and all BH Administrative Support Representative front office functions.   Core Duties: - Back office duties: - Processing live calls using detailed template/protocol to gather complete information - Clear voice mail and send tasks - Send Medication Refill tasks to MD - Handle Prior Authorization requests - Take faxes for refills, enter and send Refill task to MD under direction of licensed providers - Notify patients that their refill requests have been handled - As directed by the Provider, may refer patients or initiate charitable care and special assistance applications - Observe/listen to patient interactions and record interventions in the medical record - Administer injections - Manage the psychiatrists' cancellation lists - Respond to patient, pharmacy or MD requests for information that come by phone or by fax - If by phone, clear patients' voice mail messages and refer to licensed coworker for triage - Check fax machine and task bucket regularly for pharmacy refills and triage appropriately - Maintain effective communication with patients. If necessary, call patient back to complete information needed prior to LPT/MD call back - Prepare all information necessary for requests requiring LPT/MD intervention - Includes Prepare/update chart (import labs and provide vital signs) for each patient requiring intervention, and documenting all key interactions with the patient. - Check and log appointment status, prescription refill status, frequency of refills of controlled substances, and missed appointment history - For uncomplicated refill requests, get MD sign-off or verbal order and phone/fax refill request to the pharmacy - Fax MD special assistance requests to pharmacies - After MD or LPT completes service, call patient to confirm requested service has been completed - Document all key interactions in patient chart adhering to documentation standards and policies - Initiate patient assistance applications for pharmaceutical company courtesy prescriptions - Assist in managing cancellation list and scheduling patients into vacant slots - Complete tasks using templates and office procedures, and secure appropriate sign-offs - Collaborate with front office staff to assure back up is available if LPT or other staff is away for scheduled or unscheduled absence - Front office duties: - Answer phones per policy and script, gather all patient information per policy, register and arrive patients, accurately collect co-payment and manage cash drawer, verify insurance information and document messages as appropriate - Able and willing to float to any front or back office position as staffing needs dictate - Able to learn quickly and retain detailed information with accuracy - Able to deliver excellent customer service and maintain calm presence under pressure This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2020-128314
Department
Behavioral Health
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Sacramento
JOB SUMMARY Assures proper functionality, safety and reliability of equipment for use by patients and staff. Inspects and services equipment as needed per guidelines. Expertise includes competence in the use of electronic test equipment, including oscilloscope, digital multimeter, signal generator, and other measuring and electronic diagnostic devices. Completes and documents the monthly scheduled inspections assigned by the Chief of Biomedical Engineering.   BEHAVIORAL COMPETENCIES -Consistently and positively communicates and collaborates with colleagues, supervisors, and customers, both internal and external -Efficiently and independently plans time, meets deadlines, initiates and follows through on tasks -Listens respectfully and carefully, demonstrating flexibility in working with others -Demonstrates sensitivity to people of different cultures and works effectively with them -Meets attendance standards and uses timekeeping system accurately and consistently   #ClinicalEngineering #missioncritical
Job ID
2020-108103
Department
Biomedical Engineering
Facility
Saint Francis Hospital
Shift
Day
Employment Type
Full Time
Location
CA-SAN FRANCISCO
Conducts medical reviews for necessity, level of care, and benefit reviews rendered in the outpatient setting to ensure the patient receives the highest level of care.  Coordinates with providers, provider staff, and hospital staff, patients and patient family members to establish an appropriate level of care.   JOB KNOWLEDGE, SKILLS & ABILITIES - Knowledge of nursing processes, care management, and continuity of care. - Familiarity with regulatory requirements for managed care, HMOs, and EPOs. - Ability to apply criteria to identify appropriate level of care on all admissions and clearly document any research conducted and rationale of decisions made.  Ability to identify care needs across the age continuum and according to principles of growth and development over the life span. - Ability to apply appropriate business rules, medical guidelines and/or health plan benefits to authorization decision making. - Proficiency with health plan criteria/benefits and regulatory requirements as they relate to patient management across the continuum of care. - Proficient with standardized criteria, Interqual/Milliman, MCG, Medicare, etc. - Knowledge of network and benefit limitations and ability to collaborate with stakeholders to find alternatives that meet patient needs and achieve positive outcomes. - Knowledge of disease management strategies. - Basic knowledge of CPT and ICD 9/ICD 10 codes. - Ability to interpret and communicate complex contract or benefit language. - Willingness to work as part of a team, working collaboratively with others to achieve goals, solve problems, and meet established organizational objectives and management of patients.   #carecoordination #MISSIONCRITICAL #DHLeader
Job ID
2020-115025
Department
Case Management
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Bakersfield
The OR Charge Nurse functions as a part of a leadership team designed to plan, organize, and control the health care process for applicable patient populations through the unit level management of assigned clinical process while assuming the responsibility and accountability for assigned shift operations. Continually works toward achieving patient satisfaction, productivity, financial and operational objectives. The Charge Nurse coordinates unit responsibilities, and supervises and assigns duties to unit staff. Reports directly to the Department Director. ordominican#missioncritical #RN@DH surgery, operating room, or, perioperative services, perioperative, surgical services, periop, rn, nurse, staff nurse, registered nurse, charge nurse, supervisor, lead, circulating, scrubbing, operating theater, aorn, cnor, director, manager, leader   #HelloSurgicalServices   #RN@DH
Job ID
2019-92743
Department
General Surgery
Facility
Dominican Hospital - Santa Cruz
Shift
Hidden (74235)
Employment Type
Full Time
Location
CA-SANTA CRUZ
Under the supervision of a Laboratory Section Coordinator, performs Quality Control, diagnostic testing procedures and preverifies test results for validity, accuracy, and timeliness of reporting. Applies Dignity Health Core Values to the performance of every job duty.  These Values include Dignity, Collaboration, Justice, Stewardship, and Excellence.    #BAYAREACLS #missioncritical #BAYAREACLS #BayAreaCLS
Job ID
2020-94674
Department
Clinical Laboratory Services
Facility
Saint Marys Medical Center
Shift
Varied
Employment Type
Per Diem
Location
CA-SAN FRANCISCO
  Position Summary:   The incumbent performs technical work of considerable difficulty, primarily in testing patient samples through various chemical, microscopic, serological, and bacteriologic techniques, requiring a significant amount of independent judgment while operating and maintaining automated equipment. The incumbent is also responsible for daily workflow to ensure timely and efficient departmental operations. The incumbent assists in ensuring regulatory compliance standards are met to comply with state and accrediting agency requirements.   northstatecls missioncritical
Job ID
2020-120945
Department
Clinical Laboratory Services
Facility
Mercy Medical Center Redding
Shift
Evening
Employment Type
Full Time
Location
CA-REDDING
Position Summary:  The incumbent performs technical work of considerable difficulty, primarily in testing patient samples through various chemical, microscopic, serological, and bacteriologic techniques requiring a significant amount of independent judgment while operating and maintaining automated equipment. The incumbent is also responsible for daily workflow to ensure timely and efficient departmental operations.      northstateCLS  #missioncritical
Job ID
2020-116617
Department
Clinical Laboratory Services
Facility
St Elizabeth Community Hospital
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-RED BLUFF
MSJMC Level 3 NICU is expanding! We are moving into a brand new 40-bed unit in the Fall of 2020. Our new unit will feature sixteen (16) private rooms and eight (8) 3-bed pods, all bed spaces include a sleep chair where a parent can stay 24/7.  In our current 26-bed department we use state-of-the-art Giraffe Omni beds, Babylog VN500 vents and HFOVs to care for infants with birth weights as low as 450 grams. The unit has the capability of providing whole body cooling for infants suffering from HIE, and we offer Nitric Oxide for care of PPHN in extremely sick newborns.  We are excited about our expansion and invite you to check out our team!   Position Summary:   The incumbent Neonatal Clinical Nurse Specialist (CNS) is the clinical leader for a program or area of clinical practice within Dignity Health, Mercy San Juan Medical Center. The advanced knowledge and skills required for this role include clinical expertise in the neonatal focus area, evidence-based practice, collaboration, consultation, education, mentoring, and change leadership. These are essential to advance the practice of nursing and the professional development of nurses. The CNS and the department manager are partners in leading clinical practice. The CNS coordinates and guides clinical activities/projects of nurses.   The CNS is expected to role model the following role-based competencies: critical thinking, nursing judgment, communication and teamwork. The incumbent is also accountable for providing high quality care in a cost effective manner, which is consistent with the Mission and Philosophy of the Sisters of Mercy.       ~LI-DH #DHNICURN #DHNICULeader @NANN #NursePractitioners #NICUspecialists #NeonatalClinicalNurseSpecialist #missioncritical Nurse, staff nurse, registered nurse, rn, charge, lead, assistant manager, nurse shift manager, shift leader, charge nurse, clinical coordinator, neonatal, neonatal icu, neonatalicu, neonatal intensive care, level 3, level III, neonatal resuscitation, NANN, RNC-NIC, NIC, RNC, NCC, CCRN, Neonatal, cns, clinical nurse specialist, clinical educator, educator, nurse educator    
Job ID
2019-87303
Department
Neonatal ICU
Facility
Mercy San Juan Medical Center
Shift
Day
Employment Type
Full Time
Location
CA-CARMICHAEL
Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities. #missioncritical
Job ID
2020-119222
Department
Medical Telemetry 6NS
Facility
St Bernardine Medical Center
Shift
Night
Employment Type
Full Time
Location
CA-SAN BERNARDINO
  Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities. #missioncritical
Job ID
2020-108952
Department
Medical / Surgical Acute
Facility
St Bernardine Medical Center
Shift
Evening
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-SAN BERNARDINO
  Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities #missioncritical
Job ID
2020-108951
Department
Medical / Surgical Acute
Facility
St Bernardine Medical Center
Shift
Evening
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-SAN BERNARDINO
  Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities. Requirements: Basic arithmetic skills. C.N.A. Certificate; BLS #missioncritical
Job ID
2020-124571
Department
Oncology
Facility
St Bernardine Medical Center
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-SAN BERNARDINO
  Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities. Requirements: Basic arithmetic skills. C.N.A. Certificate; BLS #missioncritical
Job ID
2020-124570
Department
Oncology
Facility
St Bernardine Medical Center
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-SAN BERNARDINO
  Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities. Requirements: Basic arithmetic skills. C.N.A. Certificate; BLS   #missioncritical
Job ID
2020-124568
Department
Oncology
Facility
St Bernardine Medical Center
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-SAN BERNARDINO
Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities.  #missioncritical
Job ID
2020-124563
Department
Orthopedics
Facility
St Bernardine Medical Center
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-SAN BERNARDINO
Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities.  #missioncritical
Job ID
2020-124561
Department
Orthopedics
Facility
St Bernardine Medical Center
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-SAN BERNARDINO
Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities.  #missioncritical
Job ID
2020-124558
Department
Orthopedics
Facility
St Bernardine Medical Center
Shift
Evening
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-SAN BERNARDINO
Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities.  #missioncritical
Job ID
2020-124557
Department
Orthopedics
Facility
St Bernardine Medical Center
Shift
Evening
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-SAN BERNARDINO
Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities.  #missioncritical
Job ID
2020-124556
Department
Orthopedics
Facility
St Bernardine Medical Center
Shift
Evening
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-SAN BERNARDINO
Assists the nursing staff by performing basic nursing care as defined by policies and procedures, for assigned patients (circle all that apply): Neonate, Pediatric, Adolescent, Adult and Aging Adult. Demonstrates knowledge of the principles of growth and development over the life-span. This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities.  #missioncritical
Job ID
2020-124555
Department
Orthopedics
Facility
St Bernardine Medical Center
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-SAN BERNARDINO

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