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Position Summary   This position supports the psychiatrists providing a basic level of medication triage and support services to behaviorally disordered adults and children who are patients of the Private Side of the Behavioral Health Department. This position is an integral member of the care management team, supporting quality medication management and clinical problem solving functions in concert with the other medical staff and psychiatrists. Depending upon the current staffing mix and business needs, this position may float to any and all BH Administrative Support Representative front office functions.   Core Duties: - Back office duties: - Processing live calls using detailed template/protocol to gather complete information - Clear voice mail and send tasks - Send Medication Refill tasks to MD - Handle Prior Authorization requests - Take faxes for refills, enter and send Refill task to MD under direction of licensed providers - Notify patients that their refill requests have been handled - As directed by the Provider, may refer patients or initiate charitable care and special assistance applications - Observe/listen to patient interactions and record interventions in the medical record - Administer injections - Manage the psychiatrists' cancellation lists - Respond to patient, pharmacy or MD requests for information that come by phone or by fax - If by phone, clear patients' voice mail messages and refer to licensed coworker for triage - Check fax machine and task bucket regularly for pharmacy refills and triage appropriately - Maintain effective communication with patients. If necessary, call patient back to complete information needed prior to LPT/MD call back - Prepare all information necessary for requests requiring LPT/MD intervention - Includes Prepare/update chart (import labs and provide vital signs) for each patient requiring intervention, and documenting all key interactions with the patient. - Check and log appointment status, prescription refill status, frequency of refills of controlled substances, and missed appointment history - For uncomplicated refill requests, get MD sign-off or verbal order and phone/fax refill request to the pharmacy - Fax MD special assistance requests to pharmacies - After MD or LPT completes service, call patient to confirm requested service has been completed - Document all key interactions in patient chart adhering to documentation standards and policies - Initiate patient assistance applications for pharmaceutical company courtesy prescriptions - Assist in managing cancellation list and scheduling patients into vacant slots - Complete tasks using templates and office procedures, and secure appropriate sign-offs - Collaborate with front office staff to assure back up is available if LPT or other staff is away for scheduled or unscheduled absence   - Front office duties: - Answer phones per policy and script, gather all patient information per policy, register and arrive patients, accurately collect co-payment and manage cash drawer, verify insurance information and document messages as appropriate - Able and willing to float to any front or back office position as staffing needs dictate - Able to learn quickly and retain detailed information with accuracy - Able to deliver excellent customer service and maintain calm presence under pressure   This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2020-133911
Department
Behavioral Health
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Sacramento
Position Summary   This position supports the psychiatrists providing a basic level of medication triage and support services to behaviorally disordered adults and children who are patients of the Private Side of the Behavioral Health Department. This position is an integral member of the care management team, supporting quality medication management and clinical problem solving functions in concert with the other medical staff and psychiatrists. Depending upon the current staffing mix and business needs, this position may float to any and all BH Administrative Support Representative front office functions.   Core Duties: - Back office duties: - Processing live calls using detailed template/protocol to gather complete information - Clear voice mail and send tasks - Send Medication Refill tasks to MD - Handle Prior Authorization requests - Take faxes for refills, enter and send Refill task to MD under direction of licensed providers - Notify patients that their refill requests have been handled - As directed by the Provider, may refer patients or initiate charitable care and special assistance applications - Observe/listen to patient interactions and record interventions in the medical record - Administer injections - Manage the psychiatrists' cancellation lists - Respond to patient, pharmacy or MD requests for information that come by phone or by fax - If by phone, clear patients' voice mail messages and refer to licensed coworker for triage - Check fax machine and task bucket regularly for pharmacy refills and triage appropriately - Maintain effective communication with patients. If necessary, call patient back to complete information needed prior to LPT/MD call back - Prepare all information necessary for requests requiring LPT/MD intervention - Includes Prepare/update chart (import labs and provide vital signs) for each patient requiring intervention, and documenting all key interactions with the patient. - Check and log appointment status, prescription refill status, frequency of refills of controlled substances, and missed appointment history - For uncomplicated refill requests, get MD sign-off or verbal order and phone/fax refill request to the pharmacy - Fax MD special assistance requests to pharmacies - After MD or LPT completes service, call patient to confirm requested service has been completed - Document all key interactions in patient chart adhering to documentation standards and policies - Initiate patient assistance applications for pharmaceutical company courtesy prescriptions - Assist in managing cancellation list and scheduling patients into vacant slots - Complete tasks using templates and office procedures, and secure appropriate sign-offs - Collaborate with front office staff to assure back up is available if LPT or other staff is away for scheduled or unscheduled absence - Front office duties: - Answer phones per policy and script, gather all patient information per policy, register and arrive patients, accurately collect co-payment and manage cash drawer, verify insurance information and document messages as appropriate - Able and willing to float to any front or back office position as staffing needs dictate - Able to learn quickly and retain detailed information with accuracy - Able to deliver excellent customer service and maintain calm presence under pressure This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2020-128314
Department
Behavioral Health
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Sacramento
The Clinical Educator – Certified Medical Assistant is a vital member of the Dignity Health Medical Foundation Professional Development (Clinical Education) team. In partnership with other members of the Clinical Excellence department, this position will plan and facilitate educational programs for Dignity Health Medical Foundation Medical Assistants (MA). Through new employee orientation, one-to-one coaching, competency evaluations, and ongoing education opportunities, the Clinical Educator – CMA will work to improve job knowledge for DHMF MAs, enhance MA skills and encourage a high level of excellence for Clinician and patient support. This position will provide training and hands-on assessments of new hire Medical Assistants. The position will also work with Clinical Excellence leadership to train and develop Medical Assistant leads and preceptors. Although the Clinical Educator Certified Medical Assistant (CMA) is an individual contributor, the role must partner actively with MAs throughout all Clinics within DHMF. The position will report directly to the Manager of Clinical Education (Professional Development) and may expect to travel up to 25% per month throughout the State of California.
Job ID
2020-140502
Department
Quality Management
Facility
Dignity Health Medical Group Region
Shift
Day
Employment Type
Full Time
Location
CA-Rancho Cordova
In healthcare, we all agree that support is a must in order to be successful. Our Medical Assistants, LPNs, and RNs communicate with patients and their caregivers throughout their entire clinic experience. From front office to back office and all clinical support required in between and ensure patients and their caregivers have a positive experience. If you are a CMA, LPN, or RN who enjoys working directly with patients in a clinic setting, it’s time to connect with us!   What you’ll do: - Record patient’s medical history, vital statistics, or information such as test results in medical records - Act as a “Clinical Concierge” to patients and their caregivers - Prepare treatment rooms for patient examinations - Obtain medical information and take vitals - Escort patients to exam rooms and prepare them for the physician/nurse
Job ID
2020-110377
Department
Adult Clinic
Facility
MERCY MEDICAL CENTER-DSM
Shift
Day
Employment Type
Part Time
Location
IA-DES MOINES
SUMMARY - Provides a basic level of patient care to include obtaining vital signs and patient history, documenting chief complaint and all actions taken, alerting the physician of problems / concerns / abnormalities, performing simple patient procedures, obtaining lab specimen and fills out requisitions completely and accurately, setting up exam/procedure rooms including instruments for minor procedures, preparing and may include administrating medications (excluding IV) under direct supervision of a physician.  
Job ID
2020-133529
Department
Barrow Neuromuscular Center
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Full Time
Location
AZ-PHOENIX
Position Summary:   The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.    Core Duties: - Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data - Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review - Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.  This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2020-140721
Department
Cardiology Clinic
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Sacramento
Position Summary:   The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.    Core Duties: - Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data - Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review - Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.  This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2020-144767
Department
Dermatolgy
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Citrus Heights
Position Summary:   The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, physicians assistant or licensed Vocational Nurse. This includes: - Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data. - Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patients medical record for the physician's review. - Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2020-144416
Department
Dermatolgy
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Carmichael
SUMMARY - Provides a basic level of patient care and treatments. Assists with obtaining vital signs, documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel. Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above, the Medical Assistant II functions more independently and coordinates the workflow of MAs when necessary. Obtains authorization for referral (normally in small clinics). Conducts front desk duties such as registration, check-in and scheduling of patients.   
Job ID
2020-144548
Department
Family Practice Clinic
Facility
Dignity Health Medical Group Arizona
Shift
Day
Employment Type
Full Time
Location
AZ-Phoenix
Position Summary:   The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.    Core Duties: - Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data - Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review - Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.  This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2020-141740
Department
Family Practice Clinic
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Sacramento
Position Summary:   The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.    Core Duties: - Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data - Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review - Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.  This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.    
Job ID
2020-140520
Department
Family Practice Clinic
Facility
Woodland Clinic Medical Group
Shift
Varied
Employment Type
Full Time
Location
CA-Woodland
Position Summary:   The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.    Core Duties: - Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data - Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review - Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.  This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2020-139361
Department
Family Practice Clinic
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Rocklin
Position Summary:   The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.    Core Duties: - Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data - Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review - Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.  This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2020-139024
Department
Family Practice Clinic
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Citrus Heights
Position Summary: Under the direction and supervision of the Manager and/or Medical Director, will assist licensed medical staff in the preparation of patients for delivery of services utilizing basic administrative clerical and technical skills. Duties include but are not limited to: Front Office - handling incoming calls and direct them as necessary. Register and pre-register patients, ensure insurance authorizations have been obtained if required. Schedule appointments and coordinate procedures as necessary. Inform and educate patients on preparations for scheduled exams. Enter orders using computer system and handle super-bill as necessary. Take payments. Back Office - assist with procedures as needed, process specimens/lab samples as needed and take vital signs.  
Job ID
2020-138969
Department
Family Practice Clinic
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-Santa Maria
Position Summary:   The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.    Core Duties: - Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data - Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review - Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.  This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2020-138747
Department
Family Practice Clinic
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Citrus Heights
Position Summary:   The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.    Core Duties: - Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data - Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review - Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.  This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2020-135081
Department
Family Practice Clinic
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Elk Grove
Position Summary: In keeping with the Pacific Central Coast Health Center's philosophy, under the direction and supervision of the Operational and/or Medical Director, the medical assistant will assist licensed medical staff in the preparation of patients for delivery of services utilizing basic administrative clerical and technical skills.
Job ID
2020-131451
Department
Family Practice Clinic
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-San Luis Obispo
Position Summary: In keeping with the Pacific Central Coast Health Center's philosophy,under the direction and supervision of the Operational and/or Medical Director, the medical assistant will assist licensed medical staff in the preparation of patients for delivery of services utilizing basic administrative clerical and technical skills.
Job ID
2020-140244
Department
Gastroenterology
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-Templeton
SUMMARY - Provides basic level of patient care and treatments. Assists with obtaining vital signs, documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel. Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above, the Medical Assistant II functions more independently and coordinates the workflow of MAs when necessary. Obtains authorization for referral (normally in small clinics). Conducts front desk duties such as registration, check-in and scheduling of patients.
Job ID
2020-114184
Department
Gastroenterology
Facility
Dignity Health Medical Group Arizona
Shift
Day
Employment Type
Full Time
Location
AZ-Phoenix
Our Medical Assistant under the direction of Physician, prepares patients for examination and assists with examinations and minor office surgeries.
Job ID
2020-129241
Department
General Medical Clinic
Facility
Mark Twain Medical Center
Shift
Day
Employment Type
Per Diem
Location
CA-SAN ANDREAS

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