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At Dignity Health Chandler Regional Medical Center, we deliver humankindness through a wide range of health, social and support services in the heart of Chandler, Arizona. As part of our team, you will provide clinical expertise; support and oversight that helps ensure our patients receive exceptional care. As a member of our team, you will have the opportunity to champion the change by joining in our mission of healing through humankindness.
The OBSERVATION DEPARTMENT at Dignity Health Chandler Regional Medical Center is a dynamic environment where you can pursue a highly challenging and rewarding career.
#RN@DH
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The Clinical Nurse I Charge is the professional person responsible for the provision of total patient care to a specific group of patients, utilizing the nursing process. The Clinical Nurse I Charge is responsible for the coordination of services provided by other members of the health care team within the guidelines of hospital policy and procedures. The Clinical Nurse I Charge may act in a charge nurse capacity and, as such, directs and supervises nursing care within a specific assigned unit in the absence of and in conjunction with the Nurse Manager. The Clinical Nurse I charge identifies and corrects nursing service problems and maintains patient care in accordance with hospital policy and regulatory agencies while effectively utilizing the chain of command. This position requires the full understanding and active participation in fulfilling the Mission of Community Hospital of San Bernardino. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Community Hospital of San Bernardino strategic plan and the goals and direction of the quality improvement, process, and activities.
This position requires graduation from an accredited Registered Nurse Program with a valid R.N. License issued by the state of California (Interim Permit as a new graduate will be considered),18 months of Acute care nursing experience preferred and ACLS and BCLS certifications from the American Heart Association are required.
#RN@DH
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Position Summary: Coordinates facility processes with centralized finance to ensure a strong internal control environment to safeguard assets and produce timely, consistent, and accurate financial information. Communicates results in a timely and straightforward manner. Serves as key accountable hospital liaison for the facility's Revenue Cycle. Principal Duties and Accountabilities:
- Oversees budgeting and long term financial planning for the hospital in order to achieve the organization's mission and vision through short-term and long-term goals.
- Represents the organization and its directors and officers in hospital-related financial affairs, including the presentation of financial results and complex industry and regulatory issues impacting the hospital and its related entities. Accountable for the content and professionalism of the hospital's business plans.
- Participates as a contributing leader in the hospital's strategy and business development functions and activities.
- Participates in the preparation and execution of policies, procedures and plans required for effective hospital operations and regulatory compliance.
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What You’ll be Responsible For in this Role – Your Contribution & Career Journey
Responsible for organization’s overall financial plans, policies and accounting practices. Directs treasury, budgeting, audit, tax and accounting activities for the corporation. Establishes financial reporting system with controls and standards to safeguard company assets. Ensures accurate and timely financial information. Develops accounting and statistical data. Provides executive expertise in the full range of administrative, operating functions including accounting, financial controls, risk management, capital management, financial analysis, external compliance and Board/Shareholder communication.
What We’re Looking For
- Responsible for meeting all of the DHMSO job standards described below.
- Oversees budgeting and long term financial planning for the service area in order to achieve the organization's mission and vision through short-term and long-term goals.
- Supervises investigation and analysis with respect to the service area's financial performance in order to drive improvement throughout the organization.
- Facilitates teamwork and helps identify best practices in the system or service area that will encourage innovation to improve quality, increase access and reduce the costs of healthcare.
- Represents Dignity Health Management Services Organization’s consolidated financial reporting, projections and all other service area-level financial presentations. Accountable for the content and professionalism of financial presentations to Senior Dignity Health Management and the Board of Directors.
- Oversee all aspects of financial administration for the company, including budgeting, auditing, capital investing, tax planning and conservation of assets. Provide guidance and recommendations to senior management on financial interests.
- Oversee preparation of financial statements, balance sheets and other financial data for presentation to board members. Validate financial data and coordinate financial audits.
- Ensure financial data is accurate and maintained according to generally accepted accounting standards (GAAP).
- Evaluate and report on financial and budget variances. Oversee preparation of annual budgets.
- Evaluate and approve changes and improvements in automated financial management systems.
- Create, coordinate, and evaluate the financial programs and supporting information systems of the company to include budgeting, tax planning, real estate, and conservation of assets.
- Approve and coordinate changes and improvements in automated financial and management information systems for the company.
- Ensure compliance with local, state, and federal budgetary reporting requirements.
- Oversee the approval and processing of revenue, expenditure, and position control documents, department budgets, mass salary updates, ledger, and account maintenance and data entry.
- Coordinate the preparation of financial statements, financial reports, special analyses, and information reports.
- Develop and implement finance, accounting, billing, and auditing procedures.
- Establish and maintain appropriate internal control safeguards.
- Interact with other managers to provide consultative support to planning initiatives through financial and management information analyses, reports, and recommendations.
- Ensure records systems are maintained in accordance with generally accepted auditing standards.
- Develop and direct the implementation of strategic business and/or operational plans, projects, programs, and systems.
- Assist in obtaining the necessary licenses and insurance required to start a business.
- Analyze cash flow, cost controls, and expenses to guide business leaders. Analyze financial statements to pinpoint potential weak areas.
- Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.
- Serve on planning and policy-making committees.
- Oversee financial management of foreign operations to include developing financial and budget policies and procedures.
- Performs other duties as assigned.
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Position Summary:
Coordinates Dignity Health Medical Foundation processes with centralized finance to ensure a strong internal control environment to safeguard assets and produce timely, consistent, and accurate financial information. Communicates results in a timely and straightforward manner to multiple stakeholders, including Dignity Health Medical Foundation Board, Dignity Health Medical Foundation Senior Leadership, and Hospital Leadership. Serves as key accountable Medical Foundation executive for the facilities' Revenue Cycle.
Principal Duties and Accountabilities:
- Oversees budgeting and long term financial planning for Dignity Health Medical Foundation in order to achieve the organization's mission and vision through short-term and long-term goals.
- Represents the organization and its directors and officers in Dignity Health Medical Foundation-related financial affairs, including the presentation of financial results to multiple constituencies. Duties also include reporting on complex industry and regulatory issues impacting the Medical Foundation and its related entities. Accountable for the content and professionalism of Dignity Health Medical Foundation's business plans.
- Participates as a contributing leader in Dignity Health Medical Foundation strategy and business development functions and activities.
- Participates in the preparation and execution of policies, procedures and plans required for effective Medical Foundation operations and regulatory compliance.
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The primary role of this position is to provide skilled management and strategic leadership functions for the Hospital that results in effective planning, monitoring of the quality of patient care, resource utilization across all departments and service line development.
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The Chief Medical Informatics Officer will be responsible for the following in the medical informatics functions for Dignity Health Central Coast Service Area: Clinical Informatics project leadership, integration, change management, quantitative analysis, workflow analysis and resolution, product selection, negotiation, education, and simulation.
Minimum Requirements:
- Minimum of 5 years of experience in related field.
- 5 years management experience.
- Doctor of Medicine (MD) required. Demonstrated communication, presentation, negotiation, conflict, conceptual analytical skills, with orientation for collaborative decision making.
Preferred Qualifications:
- 5 years experience as Chief Medical Informatics Officer or comparable role preferred.
- Master's degree in Healthcare Administration.
- Deployment of Health Information Exchanges, Quality dashboards, CPOE implementation, ED, In-patient and ambulatory EHR implementation.
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The primary role of this position is to provide skilled management and strategic leadership functions for the Hospital that results in effective planning, monitoring of the quality of patient care, resource utilization across all departments and service line development. This position Provides physician oversight over such activities as Quality Management, patient safety, patient experience, Medical Staff Office, fostering a positive relationship with medical staff and any other duties as assigned. This individual shall assume a facilitative role to assist the President of the medical Staff, its officers, and department chairs in carrying out their responsibilities. Sets policies and procedures and ensures all services meet the objectives of the organization.
- Works closely with hospital staff, department directors, and physicians to ensure that the highest standards of quality and service are maintained.
- Oversees the implementation of quality improvement efforts designed to improve clinical performance and maintain compliance with TJC, HIPAA, and other accreditation standards. Participates in development and implementation of quality initiatives including patient access and satisfaction, provider satisfaction, clinical outcomes and process improvement, and guideline development.
- Works within the service area network to identify and evaluate outstanding physicians and physician groups for participation in the provider network.
- Participates in strategic plan and business plan development including identification of strategic partners, growth and resource allocation.
#LI-DH
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Position Summary: Directs nursing practice in the hospital and assigned business entities maintaining consistent and high-quality standards of patient care.Develops and deploys nursing policies, objectives, and initiatives for the department; reviews departmental operations to ensure compliance with established standards. Principal Duties and Accountabilities:
- Manages the resources (e.g. staff, materials and finances) of the nursing department; plans and directs all nursing activities in that facility.
- Develops and deploys nursing policies, objectives, and initiatives for the department; reviews departmental operations to ensure compliance with established standards.
- Drives the delivery of quality and cost-effective patient care; oversees the performance of nursing staff.
- Develops the overall competency level of nursing staff; coordinates quality enhancement and process improvement tasks.
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Position Summary:
Directs nursing practice in the hospital and assigned business entities maintaining consistent and high quality standards of patient care. Develops and deploys nursing policies, objectives, and initiatives for the department; reviews departmental operations to ensure compliance with established standards. Manages the resources (e.g. staff, materials and finances) of the nursing department; plans and directs all nursing activities in that facility. Develops and deploys nursing policies, objectives, and initiatives for the department; reviews departmental operations to ensure compliance with established standards. Drives the delivery of quality and cost effective patient care; oversees the performance of nursing staff. Develops the overall competency level of nursing staff; coordinates quality enhancement and process improvement tasks.
psych behavioral health
#RN@DH
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Position Summary: Responsible for the implementation and execution of an ongoing, comprehensive fundraising and development operations, in support of and in concert with the mission of the Foundation and supported organizations. Principal Duties and Accountabilities:
- Leads the development of a comprehensive, annual fundraising plan which responds to the defined needs of the foundations and supported organizations.
- Manages and oversees professional fundraising and support staff, and is the Foundation lead with Board and community leaders in growing financial and public relations support for the associated supported organization(s)
- Directs and oversees the receipt of charitable gifts, their finanical stewardship and their ultimate distribution to the hospital and related entities, to ensure continuous support of the foundation and supported organization(s) mission.
- Acts as the senior major gifts and planned giving officer, actively managing a portfolio of prospects and donors, meeting regularly with donors and prospects to create and foster relationships.
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Position Summary: Provides strategic direction to implement a transformative clinical vision and agenda across the Service Area's diverse constituencies. Serves as a catalyst for the advancement of clinical excellence, clinical performance/accountability and clinical alignment of the Service Areas hospitals, outpatient centers and physicians. Principal Duties and Accountabilities:
- Develops engagement strategies for independent community physicians, hospital-based physicians and other physician groups in the market with the goal of building cohesion around common clinical vision, aligned strategic and economic incentives and advancing quality improvement and patient safety initiatives.
- Guide and facilitate the integration of physicians within the Service Area into the strategic direction of Dignity Health, ensuring alignment with Dignity Health's mission in the communities served, optimizing market position and identifying and pursuing opportunities for further growth. Engages physicians in the expansion of established hospital-centric clinical service lines into clinical service lines that span the Service Area and have a population health management orientation.
- Forms a Physicians Strategy Council that brings physician leaders from the Service Area together to discuss issues that impact physician practices and barriers to greater alignment of physician and hospital goals and objectives. Support multidisciplinary, outcome-driven and accountable approach to providing consistent patient experience with predictable outcomes.
- Develops a clinical vision that is aligned with the Service Area's operating model in order to transform the way that care is delivered throughout the market. Works with hospital-based physicians to include hospitalists, critical care and emergency medicine physicians, to ensure patient transfers are handled swiftly, efficiently and in full compliance with required regulations (such as EMTALA) and ensure exceptional clinical and safety outcomes are achieved.
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Position Summary: Serves as the Chief Scientific Officer (CSO) for Barrow Neurological Institute (BNI) and St. Joseph’s Hospital and Medical Center (SJHMC) has primary responsibility and accountability for the overall performance of the BNI and SJHMC translational research programs. The CSO is expected to maintain an active program of laboratory research that is extramurally funded and recognized by national and international peers.
In collaboration with senior institutional leadership, the CSO sets the vision for the BNI and SJHMC translational research programs, and ensures that the focus of these programs stay closely aligned with the patient populations served by BNI and SJHMC clinicians. The CSO serves as the chief liaison with other research and research-funding organizations at local, state and national levels. In collaboration with the Chairs of BNI and SJHMC research and clinical departments, the CSO guides clinician-scientist interdisciplinary translational research programs, which include the Ivy Brain Tumor Center, the Barrow Neuromodulation Center, the Fulton ALS Center, and the Norton Thoracic Institute.
This position reports to the BNI COO, is accountable to the BNI President and CEO, the SJHMC CEO, and other specialty institute directors, and works cooperatively with the Chief Medical Officer for Clinical Research, the BNI CMO, the Director of Research Administration, the Chairs of BNI and SJHMC clinical departments, and the BNI and SJHMC management teams. Principal Duties and Accountabilities:
- Maintains an active program of laboratory research that has achieved and sustained extramural funding and is recognized by national and international peers.
- In collaboration with the Director of Research Administration, provides leadership and overall direction for the BNI and SJHMC translational research programs. Serves as the NIH Institutional Official for both BNI and SJHMC. Serves as an ex-officio member of the Institutional Animal Care and Use Committee (IACUC). Actively guides and mentors research division directors and translational research program leaders in setting and enforcing performance standards for scientific and academic productivity, extramural funding, professional conduct, and conducting research of high quality and relevance.
- Serves as the chief BNI and SJHMC scientific liaison with other research and research-funding organizations at the local, state, national, and international levels. Represents the BNI and SJHMC research programs in philanthropic events as indicated.
- Oversees institutional research planning and business development activities. Ensures that the BNI and SJHMC laboratory research programs have adequate physical and administrative infrastructure to optimize investigator competitiveness in a global research marketplace. In collaboration with research division directors, monitors individual investigator activities to ensure compliance with Dignity Health policies and procedures, federal-wide assurances, and applicable laws and regulations pertaining to billing, budgeting, safety, and conflicts of interest.
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This position will lead the Southern California Service Area. Primary office location will be in Glendale, CA.
Service Area Vice President, Chief Strategy Officer
Position Summary: In coordination with the SVP Corporate Strategy & Growth and in partnership with the Service Area SVP Operations and hospital presidents, the CSO translates Dignity Health corporate strategy into service area specific action. Builds the service area brand position, market share and financial sustainability. Drives change initiatives necessary to carry out strategies and ensure that operational decision-making at the facilities aligns with strategic objectives. Operationalizes growth and physician alignment strategies. Principal Duties and Accountabilities:
- Establishes the vision and drives the market forward through motivating peers and subordinate managers to institute changes as needed. Responsible for strategic planning, strategic management and assuring linkage between the Long Range Financial Plan and service area strategic plan. Coordinates and drives the service area annual strategic planning process. Manages ongoing implementation of the service area strategic plan and ensures management decisions align with successful plan implementation.
- Guides strategies designed to enhance service area growth (access to care) and financial sustainability. Oversees Strategy, Business Development, Strategic Marketing, Communications, and Sales; evaluates growth opportunities, including mergers, acquisitions and joint venture opportunities. Develops and plans service lines.
- Leads efforts to create and sustain integrated delivery system across the continuum of care and realize market consolidation opportunities.
- Promotes corporation and ensures positive stakeholder relations.
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The Clinical Integration (CI) and Accountable Care Organization (ACO) programs are clinically integrated physician networks sponsored by Dignity Health. The CI/ACO Help Desk Support Coordinator provides assistance to the for the CI/ACO programs. The CI/ACO Help Desk Support Coordinator is an employee of Dignity Health Management Services Organization owned by Dignity Health.
The CI/ACO Help Desk Support Coordinator’s primary responsibilities in support of the CI/ACO programs is manual data entry and maintenance of provider data information into the SalesForce.com application, telephone and e-mail interaction with DHMSO CI/ACO program staff, the participating physicians and their staff.
- Responsible for maintaining accurate, up-to-date and useable information in the Salesforce application
- Act as the primary contact for all CI/ACO Network staff, DHMSO and Dignity Health corporate staff, physicians and their medical office staff accessing data from SalesForce application , CI/ACO Provider websites and the Dashboard reporting tool
- Completes, troubleshoots and resolves CI/ACO Help Desk Service Requests in support of CI/ACO Networks, Dignity Health initiatives and the Salesforce application and/or forward to appropriate CI Network Staff, Dignity Health staff for resolution
- As directed by CI/ACO Network Program staff, opens support tickets with Population Health Management (PHM), for break/fix items related to the Dashboard reporting tool, CI/ACO Websites, Care management and referral solutions and other Dignity Health enterprise CI/ACO applications submitted by end-users
- Communicate with end-users regarding status/disposition of all support requests
- Provisioning of end users for access to the CI/ACO Dashboard reporting tool and Athenahealth
- Perform all other duties as assigned.
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Position Summary:
The incumbent provides clerical support as delegated by the front office team leader. The incumbent assists in admitting, appointments, filing and billing procedures.
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JOB SUMMARY
Responsible for establishing and maintaining positive relationships with various clients building strong, cohesive business partnerships. Works with internal staff, client representatives, and other contracted entities to deliver contractual performance standards and ensure customer service objectives are continually met.
JOB KNOWLEDGE, SKILLS & ABILITIES
1. Familiarity with third party administrator operations such as eligibility, prior authorization, claims administration and provider network administration.
2. Familiarity with managed care and self-insurance products and benefits.
3. Strong business acumen, customer service skills, follow-up, organizational and project management skills to ensure objectives and deadlines are consistently met.
4. Ability to establish and maintain positive business relationships, negotiate favorably, collaborate with others, and build consensus both externally and internally to achieve desired results.
5. Demonstrated ability to understand and interpret laws, rules and regulations as defined under state and Federal statutes along with remaining current on Healthcare Reform updates and changes.
6. Ability to understand Summary Plan Descriptions, Benefit Summaries, internal operations workflows, and claims policies & procedures.
7. Ability to understand and interpret regulatory concerns as applicable to the contract, including HIPAA privacy and security, CMS rules and regulations, and ERISA.
8. Excellent communication skills; able to read, write, and speak articulately, using established channels of communication and reporting relationships within the organization. Ability to communicate effectively with all levels of internal/external staff, management, clients, physicians and physician office staff.
9. Must be able to demonstrate relationship management, instill credibility and trust, and influence through collaboration.
10. Strong problem-solving abilities. Ability to identify issues and problems within administrative processes activities, and other relevant areas.
11. Ability to handle various situations in a professional manner, demonstrating excellent customer service at all times and ability to adapt to change
12. Must be able to work collaboratively with multiple internal departments as well as external organizations.
13. Willingness to work as part of a team, working with others to achieve goals, solve problems, and meet established organizational objectives.
14. Ability to continually re-prioritize to meet the needs of internal and external customers throughout the workday. Thorough knowledge of generally accepted professional office procedures and processes.
15. Ability to create professional documents using proper grammar, punctuation and appropriate reading level proficient in the use of Microsoft Office applications; Excel, Word, Access, Outlook, PowerPoint, Project.
16. Ability to use the following general office equipment correctly and safely: desktop computer for data entry and typing, copy machine, scanner and facsimile machine, and telephone equipment.
17. Must be able to travel to locations both in and out of town which may require overnight stays on occasion.
18. Must be reliable in attendance and timeliness to work schedules.
19. Adhere to dress code, good grooming, and personal hygiene habits.
20. Ability to maintain knowledge of and conform to company policies and procedures.
21. Ability to maintain strict confidentiality at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Develops, nurtures and maintains positive relationships with physician groups and directors, employer group client representatives, participants, internal DHMSO staff and contracted vendors to ensure a high level of satisfaction.
2. Serves as primary contact for providers and clients regarding complex service issues. Works closely with DHMSO staff to resolve and respond to client service issues.
3. Identifies and documents key operational trends, service issues and relevant data elements. Provides status reports to key stakeholders on monthly metrics and operational issues. Prepares management reports on regular basis.
4. Coordinates, schedules and prepares for Joint Operations Committee meetings with respective clients.
5. Oversees projects, contract requirements, and processes unique to contracted self-funded plans provided by subcontractors including SIMNSA, PTI-NPS, Networks by Design, First Health and other contracted vendors arranged for by DHMSO on behalf of self-funded clients.
6. Attend client events as a representative of DHMSO or to support client’s initiatives.
7. Create effective communication; conveying clear messages, identifying appropriate message content & delivery, active listening, and developing clear written communications.
8. Communicate with confidence difficult messages that support company decisions while maintaining credibility with clients, providers and client representatives.
9. Performs similar duties for other accounts as assigned.
PHYSICAL REQUIREMENTS
Position requires ability to sit for extended periods of time while working on computer, talking on the phone and performing most work duties. Must be able to attend off-site meetings and set-up table with supplies, decorations, hand-outs. Must be able to use hands and fingers to enter data into computer, dial telephone, grasp files and reports. Must be able to lift and carry up to 20 pounds to transport files, reports and office supplies. Must be able to talk and hear to converse in person and on the telephone. Requires close up vision to read and work on computer, ability to adjust focus when changing tasks and peripheral vision while driving. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
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All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost effective manner, and in a manner consistent with all patient-related age-specific competencies. Under the direction of the Laboratory Medical Director, Laboratory Director, and Section Supervisor, a Clinical Laboratory Scientist II is assigned the responsibility of: occasionally obtaining the sample to be tested from a patient; routinely analyzing specimens for reportable results by standard procedures; recording and transmitting results to the physician initiating the request; and working in two or three of the laboratory section(s). May possibly be hired/classified as CLS-II working one to two sections of the Laboratory if total experience as a State of California-licensed Clinical Laboratory Scientist (Medical Technologist) meets or exceeds 7 years and a suitable, CLS-II job requisition and opening exists that would allow work in only one to two Laboratory sections.
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Position Summary:
Essential team functions: The Clinical Care Partner provides for basic patient care needs, and supports the team in order entry and clerical functions.
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Position Summary:
The Clinical Care Partner provides for basic patient care needs, and supports the team in order entry and clerical functions within the scope of practice for a California Certified Nursing Assistant.
