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Position Summary: The Patient Services Associate position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2020-144398
Department
Gastroenterology
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-Templeton
Position Summary: The Patient Services Associate position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2020-142975
Department
Gastroenterology
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-Templeton
Position Summary:   The Patient Services Associate position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2020-145747
Department
Hematology / Oncology - Cancer Center
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-San Luis Obispo
Position Summary: The Patient Services Associate position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2021-156888
Department
Urgent Care Center
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-Atascardero
Position Summary: The Patient Services Associate position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2021-152739
Department
Urgent Care Center
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-Pismo Beach
Position Summary: The Patient Services Associate position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2020-147472
Department
Urgent Care Center
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-Santa Maria
Posiiton Summary: The Patient Services Associate II position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. The Patient Services Associate II duties also include referrals and authorizations, pre-registration and patient preparation.PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2021-149712
Department
General Medical Clinic
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-Templeton
Minimum: The Patient Services Associate II position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. The Patient Services Associate II duties also include referrals and authorizations, pre-registration and patient preparation.PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2021-152779
Department
Internal Medicine
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-San Luis Obispo
Position Summary: The Patient Services Associate II position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. The Patient Services Associate II duties also include referrals and authorizations, pre-registration and patient preparation.PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2020-147763
Department
Ob Clinic 2
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-San Luis Obispo
Position Summary:   The Patient Services Associate II position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. The Patient Services Associate II duties also include referrals and authorizations, pre-registration and patient preparation. PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2020-145689
Department
Ob Clinic 2
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-Santa Maria
Position Summary:   Dignity Health starts out with one goal at our core - Excellent care, delivered with compassion, for all in need. Working with Dignity Health provides employees with the opportunity to positively affect the health and well-being of entire communities. By uniting Healing and Humankindness we work together with our physicians and health care experts to provide the best care experience to our patients and the communities we serve. As part of the Dignity Team, you'll work in a culturally diverse environment that supports your success and career development. The Patient Service Representative (PSR) position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors. As a PSR, your role is to provide prompt, accurate, courteous and helpful phone and related assistance to all callers through a variety of communication channels including voice, chat, email and text.   A Patient Service Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic appointment management system, electronic health record, and contact center system. In addition, may assist with referrals and authorizations. As the first point of patient contact your role is to provide effective patient experiences with an emphasis on first contact resolution in a culture of yes. Patient Service Representatives may assist with patient calls from multiple locations and specialties, and hours may vary as needed.
Job ID
2021-156587
Department
Contact Center
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-El Dorado Hills
JOIN US NOW as we are seeking a dynamic Patient Sitter who is passionate about the health and well-being of our patients. A patient sitter is an entry level position assisting nurses in direct patient care activities by providing 24 hour coverage making observations of any problems the patient may be experiencing while assuring patient safety in the designated hospital clinical units. Under the direct supervision of the nurse, the candidate must demonstrate ability to quickly make decisions to report changes in patient conditions/situations and carry out responsibilities in accordance with Dignity Health’s mission and policies around safe patient care. Located in Phoenix, Az, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
Job ID
2020-138877
Department
Nursing Float Personnel
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
AZ-PHOENIX
JOIN US NOW as we are seeking a dynamic Patient Sitter who is passionate about the health and well-being of our patients. A patient sitter is an entry level position assisting nurses in direct patient care activities by providing 24 hour coverage making observations of any problems the patient may be experiencing while assuring patient safety in the designated hospital clinical units. Under the direct supervision of the nurse, the candidate must demonstrate ability to quickly make decisions to report changes in patient conditions/situations and carry out responsibilities in accordance with Dignity Health’s mission and policies around safe patient care. Located in Phoenix, Az, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
Job ID
2020-138876
Department
Nursing Float Personnel
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
AZ-PHOENIX
JOIN US NOW as we are seeking a dynamic Patient Sitter who is passionate about the health and well-being of our patients. A patient sitter is an entry level position assisting nurses in direct patient care activities by providing 24 hour coverage making observations of any problems the patient may be experiencing while assuring patient safety in the designated hospital clinical units. Under the direct supervision of the nurse, the candidate must demonstrate ability to quickly make decisions to report changes in patient conditions/situations and carry out responsibilities in accordance with Dignity Health’s mission and policies around safe patient care. Located in Phoenix, Az, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
Job ID
2020-138875
Department
Nursing Float Personnel
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
AZ-PHOENIX
JOIN US NOW as we are seeking a dynamic Patient Sitter who is passionate about the health and well-being of our patients. A patient sitter is an entry level position assisting nurses in direct patient care activities by providing 24 hour coverage making observations of any problems the patient may be experiencing while assuring patient safety in the designated hospital clinical units. Under the direct supervision of the nurse, the candidate must demonstrate ability to quickly make decisions to report changes in patient conditions/situations and carry out responsibilities in accordance with Dignity Health’s mission and policies around safe patient care. Located in Phoenix, Az, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
Job ID
2020-138874
Department
Nursing Float Personnel
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
AZ-PHOENIX
JOIN US NOW as we are seeking a dynamic Patient Sitter who is passionate about the health and well-being of our patients. A patient sitter is an entry level position assisting nurses in direct patient care activities by providing 24 hour coverage making observations of any problems the patient may be experiencing while assuring patient safety in the designated hospital clinical units. Under the direct supervision of the nurse, the candidate must demonstrate ability to quickly make decisions to report changes in patient conditions/situations and carry out responsibilities in accordance with Dignity Health’s mission and policies around safe patient care. Located in Phoenix, Az, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
Job ID
2020-138873
Department
Nursing Float Personnel
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
AZ-PHOENIX
JOIN US NOW as we are seeking a dynamic Patient Sitter who is passionate about the health and well-being of our patients. A patient sitter is an entry level position assisting nurses in direct patient care activities by providing 24 hour coverage making observations of any problems the patient may be experiencing while assuring patient safety in the designated hospital clinical units. Under the direct supervision of the nurse, the candidate must demonstrate ability to quickly make decisions to report changes in patient conditions/situations and carry out responsibilities in accordance with Dignity Health’s mission and policies around safe patient care. Located in Phoenix, Az, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
Job ID
2020-138872
Department
Nursing Float Personnel
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
AZ-PHOENIX
JOIN US NOW as we are seeking a dynamic Patient Sitter who is passionate about the health and well-being of our patients. A patient sitter is an entry level position assisting nurses in direct patient care activities by providing 24 hour coverage making observations of any problems the patient may be experiencing while assuring patient safety in the designated hospital clinical units. Under the direct supervision of the nurse, the candidate must demonstrate ability to quickly make decisions to report changes in patient conditions/situations and carry out responsibilities in accordance with Dignity Health’s mission and policies around safe patient care. Located in Phoenix, Az, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
Job ID
2020-138867
Department
Nursing Float Personnel
Facility
St Josephs Hospital and Medical Center
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
AZ-PHOENIX
JOIN US NOW as we are seeking a dynamic Patient Sitter who is passionate about the health and well-being of our patients. A patient sitter is an entry level position assisting nurses in direct patient care activities by providing 24 hour coverage making observations of any problems the patient may be experiencing while assuring patient safety in the designated hospital clinical units. Under the direct supervision of the nurse, the candidate must demonstrate ability to quickly make decisions to report changes in patient conditions/situations and carry out responsibilities in accordance with Dignity Health’s mission and policies around safe patient care. Located in Phoenix, Az, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
Job ID
2020-138865
Department
Nursing Float Personnel
Facility
St Josephs Hospital and Medical Center
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
AZ-PHOENIX
JOIN US NOW as we are seeking a dynamic Patient Sitter who is passionate about the health and well-being of our patients. A patient sitter is an entry level position assisting nurses in direct patient care activities by providing 24 hour coverage making observations of any problems the patient may be experiencing while assuring patient safety in the designated hospital clinical units. Under the direct supervision of the nurse, the candidate must demonstrate ability to quickly make decisions to report changes in patient conditions/situations and carry out responsibilities in accordance with Dignity Health’s mission and policies around safe patient care. Located in Phoenix, Az, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
Job ID
2020-137989
Department
Nursing Float Personnel
Facility
St Josephs Hospital and Medical Center
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
AZ-PHOENIX
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