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Principal Duties and Accountabilities:
- Optimizes Quality, Safety, and the Patient Experience in Partnership with Physicians
- Takes a lead role in collaboratively setting and achieving annual quality targets for the facility that support system-wide targets and metrics.
- Champions patient experience initiatives ensuring the delivery system works as a team in delivering excellent care.
- Leverages quality oversight mechanisms, such as use of data and rounding, to ensure patients receive the highest quality care. Effectively integrates local health delivery system, facility and community wellness metrics.
- Engages employed and partner physicians in continuously improving quality and achieving standardization.
- Conducts quarterly reviews of the extent to which the facility (facilities) is meeting system-wide quality and patient care standards and initiates continuous improvement in partnership with administrative and clinical staff.
- Optimizes Clinical Operations and Delivers Value to the Community
- Serves as a key integrator in how the continuum of care effectively provides high quality care for patients leveraging the best value point and level of care.
- Focuses on wellness management to reduce costs downstream in the continuum of care.
- Plays a key role in physician practice management. Engages physicians in continuum of care.
- Serves as a leader in forwarding the goals of Saint Joseph Health in the community.
- Builds relationships and partnerships with government, healthcare and both for- and not- for- profit organizations that support the delivery of healthcare in the community.
- Advocates for partnerships and programs that grow the business to deliver value in new ways.
- Participates in key boards and coalitions and builds relationships with major employers in the community.
- Builds strong relationships with physician organizations particularly in support of seamless delivery of a continuum of care.
- Talent Management
- Attracts and retains high quality clinical- and non- clinical key staff who will contribute to the sustained success of the facility (facilities).
- Engages the Executive team in maintaining a positive work environment for employees, including competitive wages and benefits and the consistent application of personnel policies and procedures.
- Maintains open, honest, and timely communications to the facility’s (facilities’) many and varied public stakeholders including the community, employees, medical staff, Board of Directors, and Saint Joseph Health.
- Encourages the professional growth and development of the management team, including physician leader.
- Governance (if applicable)
- Communicates and collaborates with board members and organization officials to ensure efficient facility functioning. Develops board in accordance with their role and commitments, including evolution to new structures and accountabilities.
- Informs board of major activities, current issues, and/or problems that impact the success of the facility.
- Coordinates and participates in the selection of new Board members to ensure that the facility’s governing board encompasses the broad range of expertise it requires.
- Assists the Board chair with development of board meeting agendas and participates in (leading, when necessary) these board meetings.
- Fiscal Responsibility
- Coordinates the development and implementation of an annual facility (facilities) budget that supports the overall strategic plans and aligns to expectations of Saint Joseph Health.
- Serves a lead role in fundraising for the local health system.
- Understands and leads effective facilities improvement and capital projects.
- Educates and engages others in using a variety of data to enhance the financial performance of the system.
- Monitors all financial operations to ensure the facility (facilities) utilizes its resources in a fiscally responsible manner.
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Principal Duties and Accountabilities:
- Directs and oversees a portfolio of healthcare assets and demonstrates a solid understanding of different service lines and delivery models within market. Plans and implements new businesses using different business models and strategic relationships with external partners and physicians. Understands attributes that create successful organizations i.e. legal, structural, economic, and employment models.
- Develops and executes strategy for each line of business/service within market area from the perspective of what makes it a viable enterprise and recognizes those elements that require modification and/or expertise to existing local processes and structure to ensure success.
- Facilitates and reinforces through business processes and performance measures an institutional mindset for clinical innovation as an on-going process to look at clinical practices in order to reduce unnecessary variations to improve clinical outcomes and reduce costs.
- Develops key service lines, leveraging clinical program tools and service line support/data, implementing outpatient strategy, and identifying market scale opportunities (e.g., recruiting, education) across assigned service areas.
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COME JOIN US as we seek an EDUCATION SPECIALIST for our EDUCATION DEPARTMENT. This candidate will provide support and consult on quality education based on learning needs to the employees of Dignity Health Arizona East Valley Hospitals and Urgent Care Centers. Collaborates with management under the direct supervision of the Manager or Director of Education Administration on all phases of employee development.
The EDUCATION ADMINISTRATION DEPARTMENT at Chandler Regional Medical Center supports the organization's strategic plan and quality goals by providing orientation that is focused on performance-based competencies and evidence-based educational activities to promote employee competence and effectiveness.
The Department is located in the Morrison Building on the CRMC Campus. The Department is combined with the Mercy Gilbert Medical Center education team. Together, the department consists of a Director, a Manager, 12 Education Specialists, a SIM Lab Manager and New Grad Program Manager. The Arizona Learning Management System Administrators provide support for the LMS.
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Position Overview:
The Program Aide is responsible for implementation of certain components of the individual care of plan as developed by ADHC registered nurse or other clinical interdisciplinary team members with an emphasis on personal care needs such as toileting, showering, grooming and other related personal needs. Works as an extension of the Centers’ registered nurses to ensure required treatments are provided and to observe for changes in functional or health status that could indicate need for higher level of care. Works in close contact with all activities staff, participants, family, student interns and volunteers to ensure participant support is individualized with clear knowledge of person-centered care (PCC) goals.
JOB DUTIES:
- Assists with toileting, ambulation, grooming and transfers of patients
- Assists with food service, bus loading /unloading and feeding.
- Monitors for changes in participant status and reports observations to nursing
- Documents treatments and observations on flow sheets
- Engages participants with PCC philosophy
- Offers assistance to participants for general program activities and requests
- Assists participants on and off vehicles and drive center vans if trained
- Ensures all Center laundry is laundered according to policy.
- Assists other departments such as activities and therapy to ensure PCC goals are implemented.
- Makes referrals to the appropriate supervisor of participants’ needs.
- Communicates unresolved work-related problems using chain of command, consistently demonstrates effective problem solving skills and handles confidential information appropriately.
- s friendly and courteous to participants and co-workers. Models a service attitude towards others, takes ownership in solving problems and takes the initiative to improve situations.
- Works in accordance with established safety guidelines with emphasis on the use of proper body mechanics and safe work practices; wears appropriate safety gear.
- Attends and participates in appropriate in-service and department meetings.
- Promptly reports noticeable environmental or equipment repair needs to the maintenance department.
- Wears prescribed dress code. Maintains a professional image to the public and participants.
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Position Overview:
The Program Aide is responsible for implementation of certain components of the individual care of plan as developed by ADHC registered nurse or other clinical interdisciplinary team members with an emphasis on personal care needs such as toileting, showering, grooming and other related personal needs. Works as an extension of the Centers’ registered nurses to ensure required treatments are provided and to observe for changes in functional or health status that could indicate need for higher level of care. Works in close contact with all activities staff, participants, family, student interns and volunteers to ensure participant support is individualized with clear knowledge of person-centered care (PCC) goals.
JOB DUTIES:
- Assists with toileting, ambulation, grooming and transfers of patients
- Assists with food service, bus loading /unloading and feeding.
- Monitors for changes in participant status and reports observations to nursing
- Documents treatments and observations on flow sheets
- Engages participants with PCC philosophy
- Offers assistance to participants for general program activities and requests
- Assists participants on and off vehicles and drive center vans if trained
- Ensures all Center laundry is laundered according to policy.
- Assists other departments such as activities and therapy to ensure PCC goals are implemented.
- Makes referrals to the appropriate supervisor of participants’ needs.
- Communicates unresolved work-related problems using chain of command, consistently demonstrates effective problem solving skills and handles confidential information appropriately.
- s friendly and courteous to participants and co-workers. Models a service attitude towards others, takes ownership in solving problems and takes the initiative to improve situations.
- Works in accordance with established safety guidelines with emphasis on the use of proper body mechanics and safe work practices; wears appropriate safety gear.
- Attends and participates in appropriate in-service and department meetings.
- Promptly reports noticeable environmental or equipment repair needs to the maintenance department.
- Wears prescribed dress code. Maintains a professional image to the public and participants.
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Position Summary: Provides financial oversight and accounting requirements. Maintains all post-award financial management activities, ensuring approved clinical trial budgets are input correctly. Reviews and analyzes research financial reports and represents Research & Development at industry conferences, board meetings and other public forums. Champions Research & Development initiatives and funding. Principal Duties and Accountabilities:
- Provides financial compliance oversight and accounting requirements for applicable federal, NIH, State, and clinical grants.
- Maintains all post-award financial management activities and ensuring that approved clinical trial budgets are entered into the Dignity Health Clinical Trial Management System (CTMS).
- Reviews and analyzes research financial reports to ensure accuracy and integrity of information.
- Represents R&D function at industry conferences, board meetings, and other public forums; championing R&D initiatives and funding with executive management and internal clients.
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Program Coordinator – Trauma AdministrationDignity Health / Northridge Hospital Medical Center The PROGRAM COORDINATOR is under general supervision and is responsible for coordinating the care of the trauma designated patient at Northridge Hospital Medical Center. The PROGRAM COORDINATOR is assuring optimal care throughout their hospitalization, communicating the plan of care with patients and families, and facilitates discharge planning. All employees are expected to perform their duties in alignment with the vision, mission and values of the Dignity Health organization. The Program Coordinator is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner possible with respect and dignity. Requirements: Graduate of an accredited California Nursing School/Program required. Registered Nurse with current California License required. BSN required. At least three (3) years experience as a Registered Nurse caring for trauma patients in the Emergency Department or intensive care unit setting. Adult experience required; pediatric experience preferred. Above average interpersonal, communication, negotiation and organizational skills. Must have fluent English language skills (verbal and written). Must be committed to quality patient/customer service. AHA BLS and ACLS req'd, and PALS, TNCC or ATCN training / certifications, LA City Fire Card (required within 90 day of hire). Microsoft Office applications.
#RN@DH
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PROGRAM MANAGER – EDUCATION SERVICESDignity Health Northridge Hospital Medical Center Under the direction of the Director of Education and Professional Practice and the Clinical Unit Director, the Program Manager provides clinical, educational, and performance improvement leadership for personnel involved in the care of patients for assigned area(s). Utilizing a wide range of problem solving skills, functions as a leader, practitioner, educator, consultant, and researcher. All employees are expected to perform their duties in alignment with the vision and values of the organization. The Program Manager is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner with respect and dignity. Requirements: BSN required; MSN required, or in progress. Five (5) years recent specialty experience required. Three (3) years progressive related clinical nursing leadership/educator experience preferred. AHA BLS, ACLS, required. Registered Nurse with current California License. National specialty certification required, or completed within 1 year of hire. Intermediate knowledge of Word, Outlook, Excel and PowerPoint preferred.
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Position Summary:
Responsible for the oversight, management, implementation and accountability of clinical researchactivities for a robust Neurology research program at Barrow Neurological Institute. Coordinates project activities, working closely with regulatory and contracts staff and is accountable for assigned research cost center budget.
Principal Duties and Accountabilities:
- Provides financial oversight and management of research requiring expertise in clinical trial billing practices, time and effort reporting and research compliance including CMS regulations associated with cost analysis for billable services and HIPAA obligations.
- Acts as the primary program manager/liaison and works closely with Barrow staff including physician leaders and various working groups and oversight committees. A strong working knowledge of GCP, DHHS, FDA and OIG regulations is required along with any and all applicable federal and state regulations and institutional policies.
- Utilizes clinical knowledge research experience and knowledge of government billing regulations as well as Dignity Health policies and procedures to evaluate the study and its level of appropriateness within Dignity Health
- Leads staff of research nurses, clinical research coordinators and research assistants.
- Coordinates the process flow of a study from initial Accountable Executive approval to IRB through the final sign off.
- Facilitates feasibility, IRB review and approvals between multi-sites based upon governing policies.
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PROGRAM MANAGER NP PD - PAIN MANAGEMENT Northridge Hospital Medical Center The Program Manager/Nurse Practitioner is responsible for coordinating and implementing services and activities related to the Consultative Pain Management Program. He/she functions as a liaison between the physicians, nursing staff, allied healthcare professionals, patients and their families. Coordinates and facilitates the care for the inpatients in the hospital. The Nurse Practitioner for Pain Management performs selected laboratory testing, referrals to physicians as needed, writes prescriptions, and performs procedures within the scope of practice, and protocol. He/she works with the Medical Director in the care and treatment of patients. Coordinates and facilitates the care for the acute and chronic pain management patient throughout the continuum.
The Nurse Practitioner participates in program development as it relates to pain management. He/she is responsible, in coordination with the Service Line Director for Pain Management , for planning, developing and implementing pain management initiatives. The Nurse Practitioner will maintain quality standards for responsive service including data management of key quality indicators. Requirements: Graduate of an accredited RN School of nursing, master’s degree required. Completion of Nurse Practitioner program. Minimum three years Pain Management experience in acute care facility preferred. Current CA RN license; Current CA Nurse Practitioner certification (NP-C); AHA BLS certification required.
#RN@DH
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Position Summary:
Under the supervision of the Manager, Children's Center, this position supports and assists the Children's Center clinical staff in their daily tasks related to client treatment. The position also supports the therapeutic process by collaborating with full scope Medi-Cal clients and families to identify and meet their needs by identifying and accessing services within the community, co-facilitating groups, and teaching parenting and social skills..
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Under the supervision of the Childrens Center Rancho Cordova Program Coordinator, this position supports and assists the Childrens Center Rancho Cordova clinical staff in their daily tasks related to client treatment. The position also supports the therapeutic process by collaborating with full scope Medi-Cal clients and families to identify and meet their needs by identifying and accessing services within the community, co-facilitating groups, and teaching parenting and social skills.
Essential Duties and Responsibilities:
- Provide mental health rehabilitation services to full scope Medi-Cal eligible and realignment clients.
- Providing, under supervision, direct client mental health group services within a group format in a co-facilitative role with license eligible or licensed clinical staff.
- Engage with assigned families in providing concrete services such as educational support, parenting assistance, home management assistance, and behavior management.
- Provide linkage and referral services. Interact and coordinate with other inter-agency and community agencies to coordinate additional services as outlined in the treatment plan. Implement behavioral intervention plans as directed.
- Provide community outreach to children, families and schools.
- Provide school interventions, assessments, crisis work, behavioral support, behavioral interventions in classroom, and homework compliance with Medi-Cal eligible and Realignment children and youth. These interventions are under the supervision of the Program Coordinator and as written in the treatment plan.
- Participate in training, case staffing, staff meetings and continuing education.
- Assist with weekly scheduled parent support drop in group. The overall expectation for this position is that at least 50% of the scheduled work hours be spent providing billable direct client services along with the required Medi-Cal documentation.
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Position Summary:
Under the supervision of the Manager, Children's Center, this position supports and assists the Children's Center clinical staff in their daily tasks related to client treatment. The position also supports the therapeutic process by collaborating with full scope Medi-Cal clients and families to identify and meet their needs by identifying and accessing services within the community, co-facilitating groups, and teaching parenting and social skills. Provide coaching, training, on-boarding, mentoring, and skill development to Program Service Counselors. Help to coordinate, organize and prioritize the work of Program Service Counselors.
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Position Summary: The Project Coordinator is an entry-level position responsible for managing the development and delivery of multiple small Information Technology projects with moderate customer impacts. Will develop, monitor and communicate project scope, schedule and budget. Provides consistent and comprehensive status reports, project updates, and cost analyses via approved PMO tools. Effectively interacts and communicates with Physician and Director level personnel to ensure project success. Principal Duties and Accountabilities:
- Manage projects within the established scope, schedule, and budget while meeting or surpassing PMO standards of quality.
- Develop Project Plans and Schedules that represent the appropriate level of detail and task interdependency.
- Manages expectations and relationships between hospital, information management and vendors and monitors compliance on assigned projects.
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What You’ll be Responsible For in this Role – Your Contribution & Career Journey
The Project Manager leads internal teams/task forces on enterprise wide projects. Responsible for planning, executing and managing multiple and/or large projects according to pre-determined timelines and budgets; assigning the project teams; building project plans; reporting status to the client and internal teams; and ensuring quality control throughout the project life cycle.
What We’re Looking For
- Ability to create a comprehensive project plan which includes outlines the scope and project requirements, acknowledges critical milestones, and identifies resources, systems, and individuals needed to successfully execute the plan.
- Ability to communicate effectively with clients to identify needs, evaluate alternative business solutions, and make sound recommendations.
- Ability to effectively facilitate team and client meetings in order to understand the full scope of the project, assign tasks appropriately and ensure the project is progressing according to the project plan.
- Knowledge of tools and methodologies that will best support the plan at each stage through completion.
- Ability to delegate tasks and projects to appropriate team members and follow up to ensure timely completion.
- Ability to provide feedback to team members; uses effective coaching and instruction to ensure individuals are participating and engaging in the project plan.
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Under general supervision, the psychiatric social worker provides direct social services to patients and their families on the inpatient and outpatient psychiatric services at Saint Francis Memorial Hospital. The psychiatric social worker provides consultative and direct care to patients outside the inpatient psych unit with regard to legal proceedings around involuntary admission and treatment. MSW degree required.
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The Psychiatry Residency Program Director reports to the Director of Academic Affairs/Designated Institutional Officer (DIO).
Position Summary:
The Program Director will support the Director of Academic Affairs/DIO by providing reports on all aspects of graduate medical education and clinical delivery services provided by the residents as well as oversight of the clerical function of the SJMC Psychiatry Residency Program.
The incumbent is responsible for assuring that residents in the SJMC designated specialty Residency receive clinical medical training in the designated specialty of that meets and exceeds the ACGME Special Requirements for Graduate Training in designated specialty
The position is responsible for:
- Developing curriculum, coordinating and presenting didactic lectures, integrating designated specialty principles with the medical curriculum, overseeing education and clinical care in all program-related patient care areas, and both supervising and conducting medical care to the residency program patients.
- Monitoring and evaluating resident progress and coordinating resident training with other medical faculty, other clinical providers and staff, and other educational program components at St Joseph's Medical Center and other off-site facilities.
Position Scope:
This position is identified to the ACGME as the program director. This position is responsible for the oversight and direction of the residents as well as participation in all of the educational and clinical activities of the SJMC designated specialty Residency Program on a daily basis. This includes supervising, conducting, coordinating, directing, and controlling both patient care and educational efforts of the department in order to provide clinical and teaching support to the residents, other trainees, other faculty physicians, other clinicians and educators of the program. A unique feature of the incumbent's role is to counsel, advise and direct resident physician trainees regarding their clinical and educational development within the residency program. In addition, the incumbent will participate in the evaluation, interviewing, ranking and selecting of qualified applicants to the residency on an annual basis.
The incumbent will participate in the assurance of compliance with the changing and evolving requirements of outside accrediting, licensing, and surveying agencies.
Freedom to Act:
As the identified direct contact for ACGME the incumbent has the freedom to make major changes to the program according to ACGME guidelines. This position has the accountability and authority to develop curriculum, standards and evaluation tools in clinical designated specialty education; to teach, consult, counsel and evaluate performance. In conjunction with other faculty, the incumbent has the authority to assure academic due process where disciplinary action is required. The incumbent is to work independently, to initiate tasks within the residency program and to complete all assigned tasks.
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Job Summary:
Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills. Acts in accordance with the American Psychological Association’s Ethical Principles. In consultation with supervisor or designee, prepares and selects neuropsychological tests consistent with research protocols. Demonstrates ability to provide care/service safely and efficiently for the care of Adults (19-65 years) and Older Adults (65 years & over). Administers selected neuropsychological tests according to standardized instructions in published test manuals and modifies administration procedure in accordance with research participants with research participants’ physical and/or mental limitations making note of such variations in administration procedures. Scores (manually or by computer) neuropsychological test protocols according to standardized instructions published in test manuals. Records in writing observations of research participants’ behavior during testing, especially such behaviors that influence validity of test administration, scoring, and interpretation. Designs and maintains research database and completes data entry. Assists with statistical data analyses. Designs and prepares data summary sheets and response forms. Assists with recruiting human subjects for research studies and clinical trials. Interviews research participants or family members to obtain medical, social, educational, and occupational history. Assists with preparation of scientific manuscripts and presentations, IRB proposals, grants and investigator-initiated clinical trial applications. Assists with training of interns, fellows, other psychometrics’ and research assistants.
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Provide physical therapy services to adults and geriatric patients including evaluations, planning treatment programs and goals, rendering patient treatments according to the practice and standards of the American Physical Therapy Association, and discharge planning. Provide effective, efficient, and quality care. Perform other duties as directed by supervisor. Applies Dignity Health Core Values to the performance of every job duty. These Values include Dignity, Collaboration, Justice, Stewardship, and Excellence.
Keywords: PT, Physical Therapist, Pelvic
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Position Summary:
The primary function of the Quality/Patient Safety Program Manager is to support, coordinate, and facilitate the quality management (QM), patient safety (PS) and regulatory performance improvement (PI) activities for the hospital and medical staff. This role also serves as a resource to employees, management, nursing directors, senior management, councils, physicians and teams on quality management activities and will handle patient sensitive and confidential hospital information.
Core Duties:
- Assists in the design, planning, implementation and coordination of QM, PS and PI activities for assigned hospital and medical staff departments, committees, divisions, service lines and functions. Proactively coordinates and facilitates performance improvement teams to support key initiatives, including but not limited to, activities focused on clinical quality improvement, patient safety and risk reduction, patient experience, efficiency, FMEAS, and root cause analyses and medical staff improvement (e.g. peer review, OPPE, FPPE).
- Participates in an integral role to ensure compliance with CMS HIQRP/HOQRP, TJC, Leapfrog, etc., data collection and reporting of process and outcome measures. Facilitates development and implementation of data collection tools and processes including the ability to: identify data elements needed to complete appropriate measurement, perform data collection and abstraction per specifications, and validate data prior to submission or preview reports prior to publication.
- Facilitates meetings, presents data and reports, identifies key findings and assists with action plans and implementation.
- Maintains current knowledge of accreditation and licensing requirements and must be a resource to staff on these regulations in order to improve management of outcomes and ensure compliance. Assists with regulatory readiness and survey preparation activities including mock survey tracers.
