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The incumbent is a member of the healthcare team who is accountable for providing technical and/or supportive services under the direct supervision of the Registered Nurse/Supervisor/Clinical Coordinator in the Operating Room.
The incumbent shall demonstrate behaviors consistent with the core (Mercy) values in support with Mercy San Juan Medical Center and the Mission and Philosophy of Dignity Health.
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What You’ll be Responsible For in this Role – Your Contribution & Career Journey
Responsible for supporting contracting activities through various projects, continual monitoring and data management of contractual relationships for DHMSO and its clients. Maintain all components of data management to support the departmental needs in preparing accurate, timely and actionable analysis. Provides support to Director and Manager of Contracting by performing a wide variety of administrative tasks. This position demands an exceptionally high level of organizational skills to balance many projects with varying degrees of priority.
- Calendars, schedules, and coordinates all departmental meetings.
- Document meeting minutes and distribute to meeting attendees within 48 hours.
- Working with internal and external departments to ensure project tasks, deliverables, and goals are met.
- Ability to effectively facilitate team and departmental meetings in order to understand the full scope of the project, follows up on tasks appropriately, and ensures the project is progressing according to a project plan.
- Collaborates with the team in creating full-scope project plans and required project documentation that identifies when each task will be performed, timeline for completion, the communication plan and resources required; revises as appropriate to meet changing needs and requirements.
- Ability to follow up on tasks and projects assigned to appropriate team members to ensure timely completion.
- Provides status reports throughout project to Director and Manager of Contracting.Quickly escalates to management any project related issues that will negatively affect project or outcomes.
- Effectively manages project scope by ensuring any changes are documented and approved both internally and externally.
- Ensures project documents are complete, current, and stored appropriately.
- Assist in development and maintenance of the processes and procedures within Contracting.
- Maintains databases by developing, organizing, and communicating information requirements for more efficient job flow
What We’re Looking For
- Coordinates meetings, prepares agendas, and takes minutes.
- Maintains accurate records and files.
- Performs secretarial support duties such as typing, opening mail and answering the telephone.
- May provide support for other executive management staff as needed.
- Understanding of provider and health plan relationships,and managed care programs and contracts preferred.
- Ability to read and comprehend contracts and documents of a moderately complex nature.
- Proficiency with Microsoft application suite, especially with MS Word and MS Excel. Experience with use of a contracts management database.
- Must present a highly professional image at all times, using communication style and follow-up skills to accomplish objectives.
- Ability to maintain confidentiality at all times is a crucial skill for this position.
- Strong problem-solving abilities. Ability to identify issues and problems within administrative processes activities, and other relevant areas. Must be attentive to detail, accurate, thorough, and persistent in following through to completion of all activities, demonstrating initiative for completing work assignments.
- Ability to effectively and efficiently collect relevant data (administrative, transactional, etc.) and accurately interpret data in a meaningful and actionable way.
- Excellent communication skills; able to read, write, and speak articulately, using established channels of communication and reporting relationships within the organization. Ability to communicate effectively with all levels of internal/external staff, management, members, physicians/physician office staff, vendors, etc.
- Ability to continually re-prioritize to meet the needs of internal and external customers throughout the workday.
- Ability to handle various situations in a professional manner, demonstrating excellent customer service at all times and ability to adapt to change.
- Ability to create professional documents using proper grammar, punctuation and appropriate reading level.
- Willingness to work as part of a team, working collaboratively with others to achieve goals, solve problems, and meet established organizational objectives.
- Strong organizational skills with ability to prioritize multiple priorities and work independently
- Thorough knowledge of generally accepted professional office procedures and processes.
- Ability to use the following general office equipment correctly and safely: desktop computer for data entry and typing, copy machine, scanner and facsimile machine, and of telephone equipment
- Ability to be reliable in attendance and timeliness to work schedules.
- Ability to adhere to dress code, good grooming, and personal hygiene habits.
- Ability to maintain knowledge of and conform to company policies and procedures.
- Ability to maintain confidentiality at all times.
- Ability to handle various situations in a professional manner, demonstrating excellent customer service at all times and ability to adapt to change.
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About This Position
In keeping with Marian Medical Center health care philosophy, the Clinical Assistant supports and promotes the provision of quality patient care by cleaning, processing and sterilizing instruments and surgical ware at MMC and applicable entities.
The CA participates in transporting of patients, errands, and being a member of the surgical team during the intraopertive phase. The CA functions as a liaison with the OR and other departments, taking an important role in the operations of the center core. The Clinical Assistant is aware of safety policies and procedures for patients, co-workers, equipment, and self.
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At Dignity Health Mercy Gilbert Medical Center, we deliver humankindness through a wide range of health, social and support services in the heart of Gilbert, Arizona. As part of our team, you will provide clinical expertise, support and oversight that helps ensure our patients receive exceptional care. As a member of our team, you will have the opportunity to champion the change by joining in our mission of healing through humankindness. Join us now as a Senior Surgical Technician. The Senior Surgical Technician will provide excellent service to the patients of the OR Department, the physicians, fellow employees and hospital staff. The Surgery Department at Mercy Gilbert Medical Center provides surgical services encompassing a variety of surgical specialties including ENT, general, orthopedic, sports medicine, neurology, gynecology, and urology. The highly trained surgical teams are dedicated to providing quality care to our neighbors in the East Valley using the latest state of the art technology and a holistic approach to meet our client's individual needs. Surgical practice and standards follow the latest recommendations from AORN, JCAHO, and CMS to assure that patient safety is at the forefront and expected outcomes are met. Located in the City of Gilbert, a suburb of Phoenix, this position is critical to the success of Dignity Health Mercy Gilbert Medical Center and requires the full understanding and active participation in fulfilling the Mission.
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Position Summary:The OR Tech performs the nursing process in conjunction with an RN, through assessment, planning, implementation and evaluation of safe, therapeutic care for an assigned group of patients, appropriate to patient age, in a supervised environment. Performs the nursing process for patients in more complex situations with assistance and supervision. He/she knows the philosophy and objectives of the Nursing Department and supports those premises. This position treats/cares for patients of all ages.
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Position Summary:The OR Tech performs the nursing process in conjunction with an RN, through assessment, planning, implementation and evaluation of safe, therapeutic care for an assigned group of patients, appropriate to patient age, in a supervised environment. Performs the nursing process for patients in more complex situations with assistance and supervision. He/she knows the philosophy and objectives of the Nursing Department and supports those premises. This position treats/cares for patients of all ages.
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Position Summary:The OR Tech performs the nursing process in conjunction with an RN, through assessment, planning, implementation and evaluation of safe, therapeutic care for an assigned group of patients, appropriate to patient age, in a supervised environment. Performs the nursing process for patients in more complex situations with assistance and supervision. He/she knows the philosophy and objectives of the Nursing Department and supports those premises. This position treats/cares for patients of all ages.
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The Operating Room Technician is a team member who functions in a support position, working collaboratively under the immediate direction and supervision of a Registered Nurse. Duties are directed toward the delivery of patient care services and may, within guidelines, be adapted to the needs of the individual units.
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The surgical technician will provide excellent service to the patients of the OR Department, the physicians, fellow employees and hospital staff.
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Position Summary:The registered nurse is responsible to take primary responsibility to assess, plan, implement and evaluate the nursing care of each assigned patient. Provide direct patient care. Supervise the activities of nursing staff members. Follow-up on all care related activities and assure all physician orders are accurately transcribed and carried out in a timely manner.
Coordinate the plan of care. Conduct patient teaching specific to disease entity and home management. Actively participate in assuring care continuum.
Collaborate with other nursing and ancillary services to assure seamless communication and uninterrupted patient care.
Key Skills:
- Model leadership behaviors
- Foster a spirit of collaboration and teamwork
- Mentor peers and colleagues
- Anticipate patient’s needs
Read, analyze, and interpret hospital policies and procedures, professional journals, technical procedures, or governmental regulations
Apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Define problems, collect data, establish facts, and draw valid conclusions
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Must have ability to critically think and problem solve
#HelloSurgicalServices
#RN@DH
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The Orthopedic Technician is an employee who participates in rendering Orthopedic care to the patients under the supervision of the Operating Room Supervisor and or the Orthopedic Surgeon on the nursing units or in the Operating Room.
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Position Summary:
Serves as the operational lead within the Orthopedic and Spine programs across multiple inpatient facilities and supervise the development, implementation and organization of the overall program. The Orthopedic Program Manager will coordinate the efforts between patients, surgeons, hospital administration, and multiple departments while tracking the progress of the program and identifying areas that require attention. This position is responsible for all program management, report generation and review, process improvement, patient satisfaction, facilities review, and administrative activities within the program and must be able to function with independence. The incumbent will work closely with the other Program Managers in the region to develop and support the Orthopedic Service Line strategies.
This position reports to the Service Line Director for Orthopedics.
Core Duties:
- Lead regularly scheduled meetings with hospital administrators, the Program medical director, other physicians and key staff
- Manage the build out and oversee the day-to-day facility operations within the Program
- Manage the development of standardized care plans, procedures, and processes with the surgeons including: pre-op, post-op and discharge orders
- Ensure appropriate pre-op preparation for every patient
- Develop and oversee the creation of pre and post-op teaching classes including the coordination of teaching materials with the physicians' office
- Manage the measurement system used for tracking surgical outcomes and patient satisfaction, and identify areas that require process improvement
- Provide key results at Leadership Team meetings and for other stakeholders as necessary. Key results may include: outcomes, progress against budget, patient satisfaction, complications, denied days, hospital-wide survey results, nurse call back results, etc.
- Coordinate patient satisfaction events: call-backs (when, who, how to report results), patient luncheons
- Develop and edit unit-specific forms and patient education materials including: Creation of Nurse Discharge Checklists, Coach Discharge Checklists, Patient Guidebooks, Daily Newsletters, Wall Hangings, and other standardized materials for the Destination Program
- Develop a community education and seminar program inclusive of schedules, presenters, content and materials
- Create and oversee an ongoing quality improvement plan
- Manage and secure necessary resources to administer patient amenities and services
- Develop and operationalize best practices of the Orthopedic service line program
- Develop and manage policy and procedures related to care of the orthopedic patient
- Provide key relationship building to support physician integration and multidisciplinary care team
- Develop strategic growth and marketing plan in conjunction with GSSA Orthopedic Service line leadership
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Performs medical records specific duties as described below. Primary responsibility is for ICD-9-CM and CPT-4 coding of inpatient and outpatient records.
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Position Summary:
The Greater Sacramento Services Area (GSSA) Outpatient Coder II is a regional position and the primary function of this position is performing coding and abstracting of all outpatient accounts using ICD-10-CM, HCPCS and CPT-4 classification systems. The focus of the Outpatient Coder II position will be on all Ambulatory Surgeries and the ability to perform coding on all accounts coded by the Outpatient Coder 1 position. Through the assignment of appropriate ICD-10-CM, HCPCS and CPT-4 codes, the Outpatient Coder II will play a critical role in Dignity Health’s billing, internal and external reporting, research, and regulatory compliance efforts. The position works in a cooperative team environment to provide value to customers both internal and external to Dignity Health.
Core Duties:
- Assign codes for diagnoses, treatments, and procedures according to the appropriate classification system for outpatient encounters
- Utilize technical coding principals and expertise to assign appropriate ICD-10-CM diagnoses, HCPCS and ICD-10-CM/CPT-4 procedures
- Extract required information from source documentation and enter into encoder and abstracting system
- As provided by Management, review error reports to correct or complete missing data elements
- Prioritize work to ensure timeframe of medical record coding meets regulatory requirements
- Serve as a resource for coding related questions to other employees as appropriate
- Meet performance and quality standards at the Outpatient Coder II level
- Abide by the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA) and adhere to official coding guidelines
- Other duties as assigned
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In keeping with the Dignity Health core values, is responsible for providing occupational therapy assessments and treatments to outpatients. Provides training and/or supervision to staff occupational therapy assistants and therapy aides.
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Job Summary:
Outpatient Oncology/Hematology/HSCT Clinical Pharmacy Specialist
The ambulatory Oncology/Hematology/Hematopoietic Stem Cell Transplant Clinical Specialist is responsible for the delivery and documentation of pharmaceutical care provided to patients in collaboration with other multidisciplinary health professionals. The ambulatory oncology pharmacist provides clinical direction for the pharmacy and acts as a pharmacy liaison. The pharmacist in this position actively participates in drug therapy management, pharmacotherapy services, patient education, and formulary management to promote high quality, evidence-based pharmaceutical care.
Located in Phoenix, AZ this position is critical to the success of The University of Arizona Cancer Center and St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
The Oncology/Hematology/HSCT Pharmacist:
- Identifies, resolves, and acts to prevent potential medication-related problems including, but not limited to, untreated indications, improper drug selection, sub- and/or supra-therapeutic dosages, adverse drug reactions, drug interactions, and medication without indication
- Provides direct patient care and engages in activities to facilitate transitions of care
- Acts as pharmaceutical consultant to provide drug information to physicians and nurses
- Precepts pharmacy practice residents and pharmacy students
- Drives clinical pharmacy initiative development and implementation, and provides continued oversight
- Acts as a pharmacy representative in clinical, quality, and regulatory activities pertaining to the optimal use of medications
- Contributes to P&T Committee activities as appropriate
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The McAuley Pharmacy at St. Joseph’s Hospital and Medical Center is the hospital’s Outpatient Pharmacy. In addition to providing services to our hospital employees including our sister hospitals, Mercy Gilbert and Chandler Regional, we provide services to our hospital discharge, various clinic and CRS patients and nearby community members. We interact directly with our patients providing medication counseling and OTC recommendations. The perfect candidate would be knowledgeable, possess strong interpersonal skills, and have the ability to work as a productive team member with a commitment to excellence in the pharmaceutical care of each patient. Join us NOW as we are seeking a Certified Pharmacy Technician for a position within our Pharmacy! Our work environment is both exciting and invigorating for your professional growth. We are an academic center with medical and pharmacy residents as well as the training of pharmacy students throughout the year. As a Pharmacy Technician, you will routinely assist the pharmacist in the preparation, filling, and delivery of medications. You will serve as a liason to assist in the appropriate and timely delivery of information and pharmaceutical products to the customer. They must demonstrate proficiency with Automated Dispensing Cabinets, CII Safe, Pharmacy computer system patient fills, and compounding sterile and non-sterile pharmaceuticals. Located in Phoenix, AZ, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
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Position Summary:
Provide physical therapy services to adults and geriatric patients including evaluations, planning treatment programs and goals, rendering patient treatments according to the practice and standards of the American Physical Therapy Association, and discharge planning. Provide effective, efficient, and quality care. Perform other duties as directed by supervisor. Applies Dignity Health Core Values to the performance of every job duty. These Values include Dignity, Collaboration, Justice, Stewardship, and Excellence.
Minimum:
- Two (2) years of experience in care of acute and chronic patients in an orthopedic and/or rehabilitation setting.
- Graduate of an accredited school of Physical Therapy
- AHA BLS certification
- California Physical Therapist licensure
- Three (3) to five (5) years combined experience in healthcare industry
- Bachelors degree in healthcare related field or equivalent professional experience
Preferred:
- One (1) to two (2) years of experience with a minimum of one (1) year in area of related field
- Clinical specialist certification such as NDT, OCS, NCS, geriatric, lymphedema, etc.
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Position Summary:
Provides outpatient Physical Therapy assessment and therapeutic interventions to individuals within a wide range of diagnoses including general medical, orthopedic, neurologic and cardiovascular. Also provides education to patients, appropriate family members and friends in order to restore patient's functional independence and reduce or prevent long term disability. Assists the patients to reach their maximum potential and return to their family and community. Coordinates and collaborates with other disciplines and implements the programs of the Rehabilitation Department under the general direction of the Rehabilitation Manager.
Minimum:
- Prior outpatient experience (non-licensed is acceptable)
- Bachelor's Degree from a school of Physical Therapy accredited by the Council on Medical Education and Hospitals of the American Physical Therapy Association or its equivalent required. Master's Degree in Physical Therapy preferred. Certification in American Heart Association Basic Life Support for healthcare providers (CT CPRBLS).
- Licensed in the State of California as a Physical Therapist (or Licensed Physical Therapy Applicant). (LIC PTLA or LIC PT)
Preferred:
#HelloPhysicalTherapist
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Position Summary:
The Community Outreach Specialist will conduct community outreach and promotion activities providing education on various health topics and enrolling participants in classes and workshops. The Outreach Specialist must complete any required training. Additional responsibilities include completing and submitting all required documents to Supervisor. Documents include, but are not limited to, participant attendance logs, sign-in sheets, and workshop questionnaires. The Outreach Specialist may also be required to perform clerical duties, such as data entry, making phone calls to participants and preparing workshop packets.
