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The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.   MINIMUM REQUIRED: - High School diploma or equivalent - Excellent interpersonal, organizational, and customer service skills are essential - Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment - Experience with multi-line phones/ACD phones preferred   PREFERED / DESIRED: - Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation- Familiarity with an electronic practice management system is preferred- Medical terminology preferred
Job ID
2021-168764
Department
Cardiology Clinic
Facility
Dignity Health Medical Group Sierra
Shift
Day
Employment Type
Full Time
Location
CA-Grass Valley
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2021-169279
Department
Contact Center
Facility
Dignity Health Medical Group Region
Shift
Day
Employment Type
Full Time
Location
CA-Camarillo
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2021-169268
Department
Contact Center
Facility
Dignity Health Medical Group Region
Shift
Day
Employment Type
Part Time
Location
CA-Camarillo
Position Summary: The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.  
Job ID
2021-168359
Department
Contact Center
Facility
Dignity Health Medical Group Stockton
Shift
Day
Employment Type
Full Time
Location
CA-Stockton
Position Summary: The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. 
Job ID
2021-164747
Department
Family Practice Residency Program
Facility
Dignity Health Medical Group Northridge
Shift
Day
Employment Type
Temporary
Location
CA-Northridge
Position Summary:   The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.  
Job ID
2021-169562
Department
Internal Medicine
Facility
Dignity Health Medical Group Sierra
Shift
Day
Employment Type
Full Time
Location
CA-Grass Valley
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2021-160743
Department
Internal Medicine
Facility
Dignity Health Medical Group San Francisco
Shift
Day
Employment Type
Full Time
Location
CA-San Francisco
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Job ID
2021-168351
Department
Neurosurgery
Facility
Dignity Health Medical Group North State
Shift
Day
Employment Type
Full Time
Location
CA-Redding
Position Summary: The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. 
Job ID
2021-165876
Department
Obstetrics/Gynecology
Facility
Dignity Health Medical Group Northridge
Shift
Day
Employment Type
Full Time
Location
CA-Northridge
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.   REQUIREMENTS: - Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation. - High School diploma or equivalent. - Excellent interpersonal, organizational, and customer service skills are essential. - Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. - Familiarity with an electronic practice management system is preferred. - Experience with multi-line phones/ACD phones preferred. - Medical terminology preferred.   ***This position is represented by SEIU.
Job ID
2021-164795
Department
Obstetrics/Gynecology
Facility
Dignity Health Medical Group Ventura
Shift
Day
Employment Type
Temporary
Location
CA-Camarillo
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. REQUIREMENTS: - Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation. - High School diploma or equivalent - Excellent interpersonal, organizational, and customer service skills are essential. - Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. - Familiarity with an electronic practice management system is preferred. - Experience with multi-line phones/ACD phones preferred. - Medical terminology preferred.
Job ID
2021-167898
Department
Oncology Clinic
Facility
Dignity Health Medical Group Sierra
Shift
Day
Employment Type
Full Time
Location
CA-Grass Valley
Position Overview: In keeping with the Pacific Central Coast Health Center philosophy, the receptionist supports and promotes excellent customer service. Actively participates as a team member in the systems, functions, and activities of the health center. Duties include but are not limited to: handling incoming calls and direct them as necessary. Register and pre-register patients, ensure insurance authorizations have been obtained if required. Schedule appointments and coordinate procedures as necessary. Selective Criteria: - At least three years experience as a receptionist working in a medical clinic setting or closely related field. Prior supervisory experience. Preferred/Desired: - Medical Terminology
Job ID
2021-169516
Department
Hematology / Oncology - Cancer Center
Facility
Dignity Health Medical Foundation
Shift
Day
Employment Type
Full Time
Location
CA-Sacramento
SUMMARY - The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Obtains complex financial information regarding patients from various sources to obtain payment plan agreements, charity care, Medicare coverage, alternative financing and verifies coverage. May obtain prior authorizations for office visits and/or testing. May enter charge entry data as required. Other duties as assigned.
Job ID
2021-165103
Department
Barrow Cleft & Craniofacial Center
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Full Time
Location
AZ-PHOENIX
SUMMARY - The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Obtains complex financial information regarding patients from various sources to obtain payment plan agreements, charity care, Medicare coverage, alternative financing and verifies coverage. May obtain prior authorizations for office visits and/or testing. May enter charge entry data as required. Other duties as assigned.
Job ID
2021-161126
Department
Barrow Neuromuscular Center
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Full Time
Location
AZ-PHOENIX
SUMMARY - The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area.Obtains complex financial information regarding patients from various sources to obtain payment plan agreements, charity care, Medicare coverage, alternative financing and verifies coverage. May obtain prior authorizations for office visits and/or testing. May enter charge entry data as required. Other duties as assigned.
Job ID
2021-165519
Department
Gen Med Clinic - Chandler
Facility
Dignity Health Medical Group Arizona
Shift
Day
Employment Type
Full Time
Location
AZ-Phoenix
SUMMARY - The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Obtains complex financial information regarding patients from various sources to obtain payment plan agreements, charity care, Medicare coverage, alternative financing and verifies coverage. May obtain prior authorizations for office visits and/or testing. May enter charge entry data as required. Other duties as assigned.
Job ID
2021-152660
Department
Gen Med Clinic - Maricopa
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Full Time
Location
AZ-Maricopa
SUMMARY - The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area.
Job ID
2021-165682
Department
Orthopedic Clinic - East Valley
Facility
Dignity Health Medical Group Arizona
Shift
Day
Employment Type
Full Time
Location
AZ-Chandler
SUMMARY - The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Obtains complex financial information regarding patients from various sources to obtain payment plan agreements, charity care, Medicare coverage, alternative financing and verifies coverage. May obtain prior authorizations for office visits and/or testing. May enter charge entry data as required. Other duties as assigned.
Job ID
2021-167614
Department
General Surgery Clinic
Facility
Dignity Health Medical Group Arizona
Shift
Day
Employment Type
Full Time
Location
AZ-Phoenix
SUMMARY - The Coder II reviews and processes complex specialty clinic professional charges for assigned business unit(s). This position works closely with medical group Physicians and Providers to ensure all services billed are supported by the documentation and correctly coded for maximum reimbursement.  
Job ID
2021-151160
Department
Physician Coding
Facility
Dignity Health Medical Group Arizona
Shift
Day
Employment Type
Full Time
Location
AZ-Phoenix
SUMMARY - Review physician/provider documentation not limited to ambulatory visits, hospital visits and or surgeries to assign the appropriate ICD-10-CM (International Classification of diseases, Clinical Modification-10th Revision), CPT® (Current Procedural Terminology and/or HCPCS codes for the purposes or reimbursement, regulations compliance and Research. Be able to communicate effectively with physicians/providers on coding guidelines, policies and procedures
Job ID
2021-164696
Department
Radiation Oncology - Neuro
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Full Time
Location
AZ-PHOENIX
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