The Patient Service Medical Assistant Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors. As a Patient Service Medical Assistant Representative, your role is to provide prompt, accurate, and courteous interactions including communicate lab and test results to patient per Dignity Health Medical Foundation SOP. This position will interact with all callers through a variety of communication channels including voice, chat, email and text.
A Patient Service Medical Assistant Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic appointment management system, electronic health record, and contact center system. In addition, may assist with referrals and authorizations. As the first point of patient contact your role is to provide effective patient experiences with an emphasis on first contact resolution in a culture of "yes". Patient Service Medical Assistant Representatives may assist with patient calls from multiple locations and specialties, and hours may vary as needed.
Dignity Health starts out with one goal at our core - Excellent care, delivered with compassion, for all in need. Working with Dignity Health provides employees with the opportunity to positively affect the health and well-being of entire communities. By uniting "Healing and Humankindness" we work together with our physicians and health care experts to provide the best care experience to our patients and the communities we serve. As part of the Dignity Team, you'll work in a culturally diverse environment that supports your success and career development.
The Patient Service Medical Assistant Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors. As a Patient Service Medical Assistant Representative, your role is to provide prompt, accurate, and courteous interactions including communicate lab and test results to patient per Dignity Health Medical Foundation SOP. This position will interact with all callers through a variety of communication channels including voice, chat, email and text.
A Patient Service Medical Assistant Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic appointment management system, electronic health record, and contact center system. In addition, may assist with referrals and authorizations. As the first point of patient contact your role is to provide effective patient experiences with an emphasis on first contact resolution in a culture of "yes". Patient Service Medical Assistant Representatives may assist with patient calls from multiple locations and specialties, and hours may vary as needed.
Position Summary:
In keeping with the Pacific Central Coast Health Center's philosophy,under the direction and supervision of the Operational and/or Medical Director, the medical assistant will assist licensed medical staff in the preparation of patients for delivery of services utilizing basic administrative clerical and technical skills. Medical Assistant will be required to float across clinics with staffing needs on a regular basis.
Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
Position Summary:
The incumbent works under the direct supervision of the Staff Nurse and/or licensed medical practitioner in caring for the clinical patient and providing the best possible individualized nursing care in a timely manner with emphasis on cost containment.
SUMMARY - Coordination of care, to include complex patients and those who may have multiple appointments. Super User of EMR & EPM (Allscripts & GE Centricity). Provides mentoring of new hires, as appropriate, and acts as an internal on-the job resource and support for other EMR & EPM users. This floating back and front office position also assists with referrals and authorizations, as well as work tasks as needed. Provides basic level of patient care and treatments. Assists with obtaining vital signs, documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel. Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above, the Medical Assistant III functions more independently and coordinates the workflow of MAs when necessary. Also conducts front desk duties such as registration/insurance verification, check-in and scheduling of patients.
SUMMARY - Super User of EMR & EPM (Allscripts & GE Centricity). Provides mentoring of new hires, as appropriate, and acts as an internal on-the job resource and support for other EMR & EPM users. This floating back and front office position also assists with referrals and authorizations, as well as work tasks as needed. Provides basic level of patient care and treatments. Assists with obtaining vital signs, documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel. Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above, the Medical Assistant III functions more independently and coordinates the workflow of MAs when necessary. Also conducts front desk duties such as registration/insurance verification, check-in and scheduling of patients.
vital to maintaining excellence in care and service.
Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
The Medical Director for Hematology and Oncology will be the physician leader for the employed medical oncologists and hematologists. They will be a member of the Cancer Center Clinical Operations Committee, foster the growth of clinical trials, participate in recruitment/hiring of physicians, mentor cancer center physicians, assist with new physician orientation, and facilitate the achievement of the Cancer Institute, SJHMC, and CommonSpirit Health goals and quality initiatives.
The is responsible for providing clinical expertise and business direction in support of management programs to promote the delivery of high quality, constituent responsive . Provides technical expertise in management by direct decision making in the areas of: preauthorization, concurrent review of hospitalized patients, discharge planning, complex case and chronic management. This position is responsible for all UM and QM activities including, but not limited to developing clinical guidelines, measuring adherence to guidelines, and communicating and quality concerns on specific cases to the provider network.
Remote opportunity: Position can be located in California, Arizona or Nevada
Director, Operations, Cardiovascular, Ambulatory, Service Line, Utilizatio Management, Management Services, Managed Care, HMO, Provider Services, MD
~DH-LI
#missioncritical
The Neuroscience Publications Department at Barrow Neurological Institute leads the academic publishing industry in author services focused entirely on the neurosciences. We provide editorial and media expertise to support residents, fellows, attending physicians, and researchers in the neurosurgery, neurology, neuroradiology, and neuropsychology departments at Barrow. Our illustrators, animators, graphic artists, and multimedia specialists work closely with authors to create elegant, accurate visual content using the latest industry standards and technology to achieve higher visibility and faster publication. The production team maintains an archive of over 18,000 illustrations, videos, and animations that are available to internal, as well as external, researchers and authors. Our team of medical editors checks manuscripts for logical flow, data consistency, word use, and sentence structure. The editorial coordinators help authors manage their manuscripts from formatting through online submission, peer review, and page proofs.
Join us now! Barrow Neurological Institute is seeking a talented Medical Illustrator to join our Neuroscience Publications team! Work with the world’s leading Neurosurgeons, Neurologists, Researchers, and talented Medical Illustrators, 3D Modelers, Animators, 3D Interactive App Developers; and Medical Editors, to produce high-quality neuroscience illustrations and animations to support the academic mission of Barrow Neurological Institute.
Located in Phoenix, AZ, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
The videos below offers a glimpse into the Neuroscience Publication's Department Incredible Work:
Facebook Video - Neuroscience Illustrations
Follows procedures and performs clinical testing in one or more departments of the laboratory within regulatory guidelines. May perform capillary and venous punctures.
Located in Phoenix, AZ, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
#missioncritical
Medical Lab Technician--Laboratory Services
Under general supervision and medical direction, the MLT performs waived and moderately complex laboratory tests as defined by State and Federal Regulations. Performs clinical laboratory test procedures in a manner that provides accurate, timely, and meaningful results. This position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support the Organization's strategic plan and the goals and direction of the Performance Improvement Plan (PIP).
Position Summary:
The Medical Laboratory Technician I will report to the Laboratory Supervisor. Under general guidance of the Clinical Lab Scientist and medical direction of the Laboratory Director, the MLT I perform waived and non-waived moderately complex tests in the areas of chemistry, Hematology, Serology and Urinalysis following established lab procedures for specimen handling, processing, analysis and result reporting for patient and specimens as defined and limited by the State and Federal Regulations. Performs clinical laboratory test procedures in a manner that provides accurate, timely, and meaningful results. This position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support the Organization's strategic plan and it’s goals and direction.
Job Summary:
The Chemistry Laboratory at St. Joseph's hospital performs routine as well as STAT testing for trauma and emergency room patients, neonatal, cardiovascular, obstetric, and transplant patients. We serve a diverse and complex patient population performing routine and specialized testing in Chemistry. If you enjoy working in a fast-paced, collaborative environment with challenging cases and a variety of specialized testing, we are the lab for you.
Our Lab is seeking a Medical Lab Scientist to join our team. Follows procedures and performs clinical testing within regulatory guidelines.
In keeping with the Marian Medical Regional Center health care philosophy, the Medical Laboratory Technician performs clinical laboratory procedures in assigned sections to detect, identify, measure and report data used in the clinical diagnosis and treatment of disease. The MLT uses technical skills, instrumentation, information systems and other resources to perform waived and moderate procedures as classified under CLIA in order to provide clinical laboratory support to all user groups in the hospital and medical community. Performs duties under the supervision of the Clinical Laboratory Scientist (CLS). Rotates shifts, holidays, and weekends as needed. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, following written notice.
Position Summary:
Performs a variety of duties in support of professional health care personnel such as clerical and medical support duties in Neurology, Vascular and other medical clinic setting.
Position Summary: The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. Minimum Qualifications:
- High School diploma or equivalent
- Excellent interpersonal, organizational and customer service skills are essential
- Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment
- Impact of Decisions: Serious impact on patient relationships, physician efficiency, stewardship of clinic resources, and our image in the community
- Internal/External Contacts: Patients, physicians and other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members and vendors
Preferred Qualifications:
- Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation
- Familiarity with an electronic practice management system is preferred
- Experience with multi-line phones/ACD phones preferred
- Medical terminology preferred
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.
MINIMUM REQUIRED:
- High School diploma or equivalent
- Excellent interpersonal, organizational, and customer service skills are essential
- Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment
- Experience with multi-line phones/ACD phones preferred
PREFERED / DESIRED:
- Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation- Familiarity with an electronic practice management system is preferred- Medical terminology preferred
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
