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Employing excellent customer service skills, the Patient Registration Specialist is responsible for ensuring a positive patient experience throughout the registration, insurance verification, benefit analysis, and financial clearance process. Primary duties include, but is not limited to: - Appropriate patient identification, financially clearing patients during the pre-registration, registration, admission process and prior to discharge, - Counseling patients about their financial liability, verifying payer sources, assessing and referring patients to alternative payment sources, including the Payment and Billing Assistance Program as well as government and non-government based payment assistance programs. - Ensures timely, accurate and complete capture of all demographic and insurance information to ensure appropriate reimbursement for services rendered. In addition, the Patient Registration Specialist determines and collects the patient's financial liability and/or arranges payment plans. The Patient Registration Specialist is an information source for patients and families by explaining organization policies, patient financial responsibilities and Patient Rights and Responsibilities.
Job ID
2020-117070
Department
Outpatient Surgery
Facility
St Josephs Medical Center
Shift
Day
Employment Type
Full Time
Location
CA-STOCKTON
- The Patient Registration Specialist is responsible for facilitating a positive patient experience through friendly coordination and advocacy in terms of reception, registration and other interactions during the patient's stay in the facility. - Duties include assisting in proper identification of the patient, collection of patient demographics information, financial counseling, coordination with the hospital's bed assignment process as well as anticipating and responding to the non-clinical needs of patients and their families. - This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. - It is expected that the employee will demonstrate behavior consistent with the Core Values. - The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities.  
Job ID
2020-104810
Department
Patient Registration
Facility
St Bernardine Medical Center
Shift
Day
Employment Type
Full Time
Location
CA-SAN BERNARDINO
The Patient Services Associate position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2020-114810
Department
Contact Center
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-San Luis Obispo
Postion Summary: The Patient Services Associate position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2020-108360
Department
Contact Center
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-San Luis Obispo
The Patient Services Associate II position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. The Patient Services Associate II duties also include referrals and authorizations, pre-registration and patient preparation.PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2020-114963
Department
General Medical Clinic
Facility
Pacific Central Coast Health Centers
Shift
Varied
Employment Type
Full Time
Location
CA-Lompoc
Position Summary: The Patient Services Associate II position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. The Patient Services Associate II duties also include referrals and authorizations, pre-registration and patient preparation.PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2020-108359
Department
General Medical Clinic
Facility
Pacific Central Coast Health Centers
Shift
Varied
Employment Type
Part Time
Location
CA-Solvang
The Patient Services Associate II position is the first point of phone customer service contact for our patients, physicians, internal and external laboratory, imaging, hospital, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Services Associate may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Services Associate may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per clinic guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. The Patient Services Associate II duties also include referrals and authorizations, pre-registration and patient preparation.PHC is committed to excellent patient care and service. We strive to develop cohesive teams where all levels of employees can work together. That being said, we have developed the job descriptions to define the primary tasks and responsibilities. However, it does not preclude all staff to support the functions of the entire clinic. Some PSA and FSAs may be asked to do work that is outside their daily assignments, especially when working in smaller locations or when trying to address staff vacancies. This team approach will support our goal of keeping the Patient as our focus.
Job ID
2020-114125
Department
Internal Medicine
Facility
Pacific Central Coast Health Centers
Shift
Day
Employment Type
Full Time
Location
CA-San Luis Obispo
SUMMARY - The Patient Services Supervisor, Contact Center is expected to provide visionary leadership to maximize the effectiveness of all service delivery systems, financial performance, engages staff and cultivates a contact center culture that prioritizes humankindness and patient-centric care consistent with Dignity Health and the medical group's "way" and culture. Effectively manages all operational aspects of the assigned contact center(s). Works closely with staff and providers to ensure that all fiduciary and contact center goals are met. Proactively determines workload priorities through planning, coordination and managing staff and providers to meet the care center's administrative, operational and support requirements. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. This position will also have access to patient protected health information (PHI). The Patient Services Supervisor, Contact Center has a responsibility to safeguard patient health and financial information.
Job ID
2020-106711
Department
Central Scheduling - Primary Care
Facility
Dignity Health Medical Group Arizona
Shift
Day
Employment Type
Full Time
Location
AZ-Phoenix
A patient sitter associate is an entry level position assisting nurses in direct patient care activities. The position provides 24 hour coverage making observations of any problems the patient may be experiencing while assuring patient safety in the designated hospital clinical units. Under the direct supervision of the nurse, the candidate must demonstrate ability to quickly make decisions to report changes in patient conditions/situations. Carries out responsibilities in accordance with Dignity Health's mission and policies around safe patient care.   Located in the City of Chandler, Az,  a suburb of Phoenix,  this position is critical to the success of Chandler Regional Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.    
Job ID
2020-113827
Department
Nursing Float Personnel
Facility
Chandler Regional Medical Center
Shift
Night
Employment Type
Part Time
Location
AZ-CHANDLER
A patient sitter associate is an entry level position assisting nurses in direct patient care activities. The position provides 24 hour coverage making observations of any problems the patient may be experiencing while assuring patient safety in the designated hospital clinical units. Under the direct supervision of the nurse, the candidate must demonstrate ability to quickly make decisions to report changes in patient conditions/situations. Carries out responsibilities in accordance with Dignity Health's mission and policies around safe patient care.   Located in the City of Chandler, Az,  a suburb of Phoenix,  this position is critical to the success of Chandler Regional Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.    
Job ID
2020-113826
Department
Nursing Float Personnel
Facility
Chandler Regional Medical Center
Shift
Night
Employment Type
Full Time
Location
AZ-CHANDLER
About this opportunity: Answers and completes hospital calls and performs other related duties.   Qualifications: Three months to one year of hospital PBX, or other business PBX experience or telephone company preferred. High school graduate of equivalent. Trained to operate Nortel 2250 PBX Console; or other business PBX Console. Basic knowledge of PBX operations. Excellent Customer Service skills. Ability to learn and operate the Nortel 2250 PBX Console. Basic knowledge of PBX operations. Must read, write, speak and communicate proficiently. Ability to occasionally work under pressure in stressful situations.
Job ID
2020-114755
Department
Telecommunications
Facility
Glendale Memorial Hospital and Health Center
Shift
Varied
Employment Type
Per Diem
Location
CA-GLENDALE
Applies Dignity Health Core Values to the performance of every job duty. These Values include Dignity, Collaboration, Justice, Stewardship, and Excellence
Job ID
2020-109209
Department
Telecommunications
Facility
Saint Marys Medical Center
Shift
Varied
Employment Type
Per Diem
Location
CA-SAN FRANCISCO
In keeping with the Dignity Health core values, the PBX Operator provides communications services within the organization treating the caller in a respectful and courteous manner. The operator is responsible for the telecommunications system as well as connectivity to a number of other systems including the nurse-call system, paging and the monitoring of all alarms. The operator is responsible for projecting a positive image to all in need of services.   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.   #missioncritical KEY WORDS: PBX, TELECOMMUNICATIONS, HOSPITAL, HEALTHCARE
Job ID
2020-108726
Department
Telecommunications
Facility
St Johns Regional Medical Center
Shift
Varied
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-OXNARD
The Patient Care Technician performs patient care related tasks. Assists patients with activities of daily living and provides direct patient care under supervision of Nurse. Obtains and records patient vital signs. Monitors and records daily intake and output. Obtains specimens, including non-invasive body fluids and blood specimens. Performs EKGs and blood glucose monitoring. Monitors and performs actions to decrease patient length of stay including but not limited to: performing timely designated discharge duties, and communicating discharge information to appropriate staff. Assists Physician/Nurse with diagnostic tests, clinical procedures, and other tasks as requested. Communicates patient needs and observed/reported changes in patient condition to supervising Nurse or Physician. Documents all interactions in patient's medical record.
Job ID
2020-103809
Department
St. Joseph's - Glendale ED
Facility
St Josephs Hospital and Medical Center
Shift
Evening
Employment Type
Part Time
Location
AZ-PHOENIX
The Patient Care Technician performs patient care related tasks. Assists patients with activities of daily living and provides direct patient care under supervision of Nurse. Obtains and records patient vital signs. Monitors and records daily intake and output. Obtains specimens, including non-invasive body fluids and blood specimens. Performs EKGs and blood glucose monitoring. Monitors and performs actions to decrease patient length of stay including but not limited to: performing timely designated discharge duties, and communicating discharge information to appropriate staff. Assists Physician/Nurse with diagnostic tests, clinical procedures, and other tasks as requested. Communicates patient needs and observed/reported changes in patient condition to supervising Nurse or Physician. Documents all interactions in patient's medical record.
Job ID
2020-103808
Department
St. Joseph's - Glendale ED
Facility
St Josephs Hospital and Medical Center
Shift
Evening
Employment Type
Full Time
Location
AZ-PHOENIX
The Patient Care Technician performs patient care related tasks. Assists patients with activities of daily living and provides direct patient care under supervision of Nurse. Obtains and records patient vital signs. Monitors and records daily intake and output. Obtains specimens, including non-invasive body fluids and blood specimens. Performs EKGs and blood glucose monitoring. Monitors and performs actions to decrease patient length of stay including but not limited to: performing timely designated discharge duties, and communicating discharge information to appropriate staff. Assists Physician/Nurse with diagnostic tests, clinical procedures, and other tasks as requested. Communicates patient needs and observed/reported changes in patient condition to supervising Nurse or Physician. Documents all interactions in patient's medical record.
Job ID
2019-91272
Department
St. Joseph's - Glendale ED
Facility
St Josephs Hospital and Medical Center
Shift
Varied
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
AZ-Glendale
The Patient Care Technician performs patient related care tasks (direct care, bathing, oral care, feeding). Assists patients with activities of daily living and provides direct patient care under supervision of Nurse. Obtains and records patient vital signs. Monitors and records daily intake and output. Obtains specimens, including non-invasive body fluids and blood specimens. Monitors and performs actions to decrease patient length of stay including but not limited to: use of computerized Bed Tracking System, performing timely designated discharge duties, and communicating discharge information to appropriate staff. Assists Physician/Nurse with diagnostic tests, clinical procedures, and other tasks as requested. Communicates patient needs and observed/reported changes in patient condition to supervising Nurse or Physician. Documents all interactions in patient's medical record. The PCT may assist nursing in the retrieval and delivering of medications per the unit standard.
Job ID
2020-115097
Department
Nursing Float Personnel
Facility
St Josephs Hospital and Medical Center
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
AZ-PHOENIX
The Patient Care Technician performs patient related care tasks (direct care, bathing, oral care, feeding). Assists patients with activities of daily living and provides direct patient care under supervision of Nurse. Obtains and records patient vital signs. Monitors and records daily intake and output. Obtains specimens, including non-invasive body fluids and blood specimens. Monitors and performs actions to decrease patient length of stay including but not limited to: use of computerized Bed Tracking System, performing timely designated discharge duties, and communicating discharge information to appropriate staff. Assists Physician/Nurse with diagnostic tests, clinical procedures, and other tasks as requested. Communicates patient needs and observed/reported changes in patient condition to supervising Nurse or Physician. Documents all interactions in patient's medical record. The PCT may assist nursing in the retrieval and delivering of medications per the unit standard.
Job ID
2020-115096
Department
Nursing Float Personnel
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
AZ-PHOENIX
At Dignity Health Chandler Regional Medical Center, we deliver humankindness through a wide range of health, social and support services in the heart of Chandler, Arizona.  As part of our team, you will provide clinical expertise, support and oversight that helps ensure our patients receive exceptional care.  As a member of our team, you will have the opportunity to champion the change by joining in our mission of healing through humankindness.  Join us a Patient Care Tech who will perform patient related care tasks. Assists patients with activities of daily living and provides direct patient care under supervision of Nurse. Obtains and records patient vital signs. Monitors and records daily intake and output. Obtains specimens, including non-invasive body fluids and blood specimens. Performs EKGs and blood glucose monitoring. Monitors and performs actions to decrease patient length of stay including but not limited to: performing timely designated discharge duties, and communicating discharge information to appropriate staff. Assists Physician/Nurse with diagnostic tests, clinical procedures, and other tasks as requested. Communicates patient needs and observed/reported changes in patient condition to supervising Nurse or Physician. Documents all interactions in patient's medical record. Located in the City of Chandler, a suburb of Phoenix, this position is critical to the success of Dignity Health Chandler Regional Medical Center and requires the full understanding and active participation in fulfilling the Mission.    
Job ID
2020-113824
Department
Nursing Float Personnel
Facility
Chandler Regional Medical Center
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
AZ-CHANDLER
At Dignity Health Chandler Regional Medical Center, we deliver humankindness through a wide range of health, social and support services in the heart of Chandler, Arizona.  As part of our team, you will provide clinical expertise, support and oversight that helps ensure our patients receive exceptional care.  As a member of our team, you will have the opportunity to champion the change by joining in our mission of healing through humankindness.  Join us a Patient Care Tech who will perform patient related care tasks. Assists patients with activities of daily living and provides direct patient care under supervision of Nurse. Obtains and records patient vital signs. Monitors and records daily intake and output. Obtains specimens, including non-invasive body fluids and blood specimens. Performs EKGs and blood glucose monitoring. Monitors and performs actions to decrease patient length of stay including but not limited to: performing timely designated discharge duties, and communicating discharge information to appropriate staff. Assists Physician/Nurse with diagnostic tests, clinical procedures, and other tasks as requested. Communicates patient needs and observed/reported changes in patient condition to supervising Nurse or Physician. Documents all interactions in patient's medical record. Located in the City of Chandler, a suburb of Phoenix, this position is critical to the success of Dignity Health Chandler Regional Medical Center and requires the full understanding and active participation in fulfilling the Mission.   MINIMUM REQUIREMENTS: High school graduate or GED equivalentKnowledgeable in medical terminologyBLS (American Heart Association)Current CNA and/or EMT certification in good standingTwo (2) year acute care experience. PREFERRED QUALIFICATION: Previous experience with patient care module or PC BENEFITS:Pension Plan403B retirement with company contributionFlexible Spending AccountsExcellent Medical, Dental, Vision Plans with a no premium option available Relocation Incentive for qualifying candidatesOn-site Farmer’s MarketTuition Reimbursement Employee Wellness ProgramVoluntary Benefits available
Job ID
2020-113822
Department
Nursing Float Personnel
Facility
Chandler Regional Medical Center
Shift
Night
Employment Type
Part Time
Location
AZ-CHANDLER

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