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Position Summary: This position reports to the Director LTC/SNF Nursing Services. This position is responsible for contributing to the health of our organization and the community by providing quality services in a safe, compassionate and cost-effective manner. The incumbent is responsible for the overall management and operations of the skilled nursingthe long term care unit. Collaborating with the Director Nursing LTC/SNF Services to develop, implement, coordinate and evaluate the delivery of patient care by all staff involved, nursing and ancillary. Responsible for ensuring that the level of care provided and the atmosphere in which it is provided is consistent with the Mission and Philosophy of Dignity Health. 100% of the incumbent's time will be spent at Bruceville Terrace.  Principal Duties and Accountabilities: - Direction and Supervision: Directs and supervises nursing and ancillary staff in planning, developing, implementing, monitoring, and evaluating patient care in the units. Promotes Patient-and Family Centered care, coordinates the daily operations of the units according to predefined standards. Monitors resource utilization, assesses capability of each staff member to ensure maximum productivity and excellent customer service. Defines roles, responsibilities, and standards to achieve competent, efficient, safe and compassionate care and services to patients and their families. - Human Resources: Working with Human Resources, facilitates the recruitment, interviewing, selection and hiring of all caregivers in the units. Is knowledgeable and adheres to all labor regulations in regard to employee contracts and is fair and equitable in all hiring practices. Holds staff accountable for adherence to Mission, Vision, Values, Standards of Performance, Rules of Conduct and Standards of Care by carrying out corrective and/or disciplinary action as necessary. The position is empowered to discipline up to termination of individuals when their standards, conduct or attitude are not in concert with the direction, values and mission of Dignity Health goals and philosophies. Appraisals are based on human resources policies, department performance standards and processes required to ensure quality patient care. Appraisals are performed on an ongoing basis and annually for unit based employees. Appraisals are fair, consistent, and recognize the educational and training needs of the individual. - Leadership: the incumbent demonstrates effective leadership and delegation skills through the assignment of tasks and duties to team members that carry clear and concise outcomes and desired timeframes. Provides direction and coordination of staff and patient care activities using organization/priority-setting skills. - Problem-solving skills: the incumbent demonstrates effective clinical/supervisory problem solving and decision making through problem identification and resolution skills. - Communication: the incumbent demonstrates effective verbal and written communication skills with staff, physicians, other units, patients, families, and visitors. Facilitates communication between physicians and nursing staff and acts as a patient advocate to ensure timely and efficient patient care. Uses appropriate methods and a flexible interpersonal style to build a cohesive team. Provides fair, consistent, timely and specific feedback to challenge staff to achieve their potential and know where they stand. Staffing: Approves and coordinates unit schedules in accordance with the staffing plan for the departments. Authorizes changes in the schedule to meet the needs of the department. - Freedom to Act: Decisions are submitted to the Director regarding requests for increases in budgeted staff positions, use of travelers, capital expenditures, and major policy changes. Budget: Assists in preparation and development of the department budget. Provides fiscal monitoring and financial goal setting of the department. Authorizes purchases of supplies and equipment within the scope and authority of the position. Manages daily overtime and meal/break penalties within set goals. - Nursing Process: Demonstrates knowledge of assessment, planning, implementing and evaluation of patient care. Ensures that standards, policies and procedures are followed in daily practice. - Clinical/Technical: Functions as a role model by demonstrating competency in clinical judgment and select technical and psychomotor skills. Assures personal and departmental competency and compliance to all accreditation and regulatory requirements. - Safety/Infection Control: Functions with an awareness and application of safety and infection control precautions and principles. Ensures control of supplies and equipment with emphasis on proper use, safety and cost containment. Legal: Demonstrates awareness of legal issues in all aspects of patient care and functions of the Units. Is charged with keeping staff informed on all situations and conditions that are reportable to the County, State, or Federal Government. - Major Challenges: The major challenge of this position is to maintain quality patient care as mandated by the Mission and Philosophy of Dignity Health and integrate standards and operations with the facility while maintaining quality indicator standards measured by the MDS (minimum data set) process. Utilization of available resources to enhance staff development and empowerment, enhance recruitment and retention efforts and maintain personal professional excellence. - Quality Improvement: Facilitates and coordinates QI activities of the units by monitoring data sources looking for trends and areas for improvement. Uses appropriate methods to identify opportunities, implement solutions, and measure impact. The incumbent assures compliance with the state and federal regulations, the joint commission, and all regulatory quality indicators. We offer the following benefits to support you and your family: - Health/Dental/Vision Insurance - Flexible spending accounts - Voluntary Protection: Group Accident, Critical Illness, and Identity Theft - Adoption Assistance - Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults - Employee Assistance Program (EAP) for you and your family - Paid Time Off (PTO) - Tuition Assistance for career growth and development - Matching 401(k) and 457(b) Retirement Programs - Wellness Programs  
Job ID
2021-166924
Department
SNF Administration
Facility
Bruceville Terrace
Shift
Day
Employment Type
Full Time
Location
CA-SACRAMENTO
Position Summary: Responsible to maintain and administer dietary and nutrition services and to provide for the operational needs of staff. Oversees clinical dietitian care planning, rounds, and test trays in the kitchen. Principal Duties and Accountabilities: - Directs all patient interactive  and non interactive positions and provides for the operational needs of these positions. Maintains regulatory compliance and infection control practices. - Maintains communication with patients, staff, and customers regarding the level of services they receive from nutrition services staff and promotes patient satisfaction with nutritional services. This data is relayed to the management team and / or staff whenever necessary. - Maintains adequate staffing for daily needs reflecting cost efficiency. Assigns staff and workload, respecting changing priorities in daily operations. Recruits, hires and releases staff. - Actively collaborates in the process of menu development for patient, cafeteria, and catering services. Manages facility diet manual, as well as patient diet and nutritional analysis compliance with the diet manual.
Job ID
2021-160512
Department
Nutrition Services
Facility
Sierra Nevada Memorial
Shift
Day
Employment Type
Full Time
Location
CA-GRASS VALLEY
Position Summary:   Responsible to maintain and administer dietary and nutrition services and to provide for the operational needs of staff.   Job Responsibilities: - Directs all patient non-interactive positions (i.e. storeroom clerk, cooks, etc.) and provides for the operational needs of these positions. Maintains regulatory compliance and infection control practices. - Maintains communication with staff and customers regarding the level of services they receive from nutrition services staff and promotes patient satisfaction with nutritional services. This data is relayed to the management team and / or staff whenever necessary. - Maintains adequate staffing for daily needs reflecting cost efficiency. Assigns staff and workload, respecting changing priorities in daily operations. Recruits, hires and releases staff. - Actively collaborates in the process of menu development for patient, cafeteria, and catering services.
Job ID
2021-160490
Department
Nutrition Services
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Full Time
Location
AZ-PHOENIX
Position Summary: Responsible to maintain and administer dietary and nutrition services and to provide for the operational needs of staff. Principal Duties and Accountabilities: - Directs all patient non-interactive positions (i.e. storeroom clerk, cooks, etc.) and provides for the operational needs of these positions. Maintains regulatory compliance and infection control practices. - Maintains communication with staff and customers regarding the level of services they receive from nutrition services staff and promotes patient satisfaction with nutritional services. This data is relayed to the management team and / or staff whenever necessary. - Maintains adequate staffing for daily needs reflecting cost efficiency. Assigns staff and workload, respecting changing priorities in daily operations. Recruits, hires and releases staff. - Actively collaborates in the process of menu development for patient, cafeteria, and catering services. foodservice, servsafe, dietetics, manager, nutrition, supervisor, certified dietary manager, CDM, chef, california, healthcare #mgrnutrition #LI-DH
Job ID
2020-140399
Department
Nutrition Services
Facility
Northridge Hospital Medical Center
Shift
Day
Employment Type
Full Time
Location
CA-NORTHRIDGE
Position Summary:   This position oversees the operations of the Clinical Engineering Department for the purpose of providing a quality, cost effective program that meets or exceeds the quality and financial expectations of the customer and CHI’s National Clinical Engineering Program. This position is responsible for providing the customer with an aggressive clinical engineering program that lowers their annual maintenance cost, increases equipment life cycles, and above all, provides the highest level of customer service. This position provides assistance with technology assessments, capital purchasing, and equipment safety.   Principle Duties and Accountabilities: - Oversees operations of Clinical Engineering Department by: conducting quarterly department head visits and meetings; ensuring that client reports are delivered in a timely manner; providing a working environment that meets all OSHA guidelines; and completing and maintaining all performance indicators at or above program targets. - Ensures financial performance of department by: conducting regular department head visits and meetings to review performance of Clinical Engineering program; maintaining PM/CM completion at or above expectations; being actively involved in capital asset planning, purchasing, etc., and other committees as assigned; conducting customer satisfaction surveys as required. - Ensures CHI financial performance by: attaining all expense budgets and cost containment targets; ensuring that expenditure authority and level are adhered to; and forwarding, in a timely manner, all appropriate PO’s, invoices and financial details to the appropriate sources. - Manages and oversees technical personnel recruitment, training and development. This includes holding all necessary staff meetings; training technical staff; providing written measurable objectives; coordinating vacation, sick days etc.; and performing midyear and annual performance evaluations. - Ensures smooth communications and reporting to and from each account as applicable. This includes conducting all necessary meetings with facility administration, and forwarding all positive and negative customer/vendor communications to designated supervisor for review. - Provides professional team and personal growth that meets the needs of the customer and employees. - Networks with peers to gain innovative ideas and sourcing of information. - Grows the program by gaining the confidence of clinical department heads and maintaining positive relationships. #ClinicalEngineering
Job ID
2021-154734
Department
Clinical Engineering
Facility
Dignity Health System Office
Shift
Day
Employment Type
Full Time
Location
CA-BAKERSFIELD
Position Summary: Serves as a member of the Foundation development staff responsible for growing and maintaining a comprehensive major gifts program focused on attracting gifts in excess of $10,000 (or the defined major gift threshold). The manager builds strong relationships with major giving donors and prospects and actively develops a major giving pipeline of larger gifts and increased revenue. Principal Duties and Accountabilities: - Researches and manage a portfolio of major donors and prospects. In consultation with other Foundation leadership, develops written cultivation, solicitation and stewardship plans, utilizing a moves management approach to engage prospects and donors. - Devotes at least 60 percent of an annual work year's hours to face-to-face contacts with identified, qualified potential and existing major gift donors and provide documentation of such activities as part of a moves management program recorded on CRM. - Manages and sustain program that engages and involves Foundation trustees, volunteers and staff in major gift planning, cultivation, solicitations and gift stewardship. - Works with the Chief Philanthropy Officer and other appropriate leadership to identify approved potential programs and projects for major gift support. Participates in the development of cases for support and all the proposals and materials needed to make such activities successful.
Job ID
2021-165706
Department
Philanthropy / Foundation
Facility
St Johns Regional Medical Center
Shift
Day
Employment Type
Full Time
Location
CA-OXNARD
Position Summary:   Serves as a member of the Foundation development staff responsible for growing and maintaining a comprehensive major gifts program focused on attracting gifts in excess of $10,000 (or the defined major gift threshold). The manager builds strong relationships with major giving donors and prospects and actively develops a major giving pipeline of larger gifts and increased revenue.    
Job ID
2021-159640
Department
Philanthropy / Foundation
Facility
St Rose Dominican - Siena
Shift
Day
Employment Type
Full Time
Location
NV-HENDERSON
Position Summary: Manages the resources and daily activities of a nursing department while ensuring environmental factors support high standards of patient care. Assists in the training and development of new and existing staff members. Creates and maintains an environment that is conducive to learning transfer. Coordinates the activities of the unit for each shift and directs, organizes, and assigns work to the nursing staff. Provides patient care as needed. Principal Duties and Accountabilities: - Schedules nursing staff to specific shifts, taking into account past utilization trends. Measures employee performance. Assists in the training of new staff members and the development of existing staff members. - Coordinates the activities of the unit during a particular shift and directs, organizes, and assigns work to the nursing staff. - Assesses, monitors, and educates the nursing staff on patient care. Institutes emergency procedures as necessary. - Provides nursing care to patients on an as needed basis.
Job ID
2021-157537
Department
Emergency Services
Facility
Mercy Medical Center Redding
Shift
Day
Employment Type
Full Time
Location
CA-REDDING
$5,000.00 Sign on Bonus! Position Summary: Responsible to maintain and administer dietary and nutrition services and to provide for the operational needs of staff. Oversees clinical dietitian care planning, rounds, and test trays in the kitchen. Principal Duties and Accountabilities: - Directs all patient interactive positions (i.e. dietitians, diet clerks, etc.) and provides for the operational needs of these positions. Maintains regulatory compliance and infection control practices. - Maintains communication with patients, staff, and customers regarding the level of services they receive from nutrition services staff and promotes patient satisfaction with nutritional services. This data is relayed to the management team and / or staff whenever necessary. - Maintains adequate staffing for daily needs reflecting cost efficiency. Assigns staff and workload, respecting changing priorities in daily operations. Recruits, hires and releases staff. - Actively collaborates in the process of menu development for patient, cafeteria, and catering services. Manages facility diet manual, as well as patient diet and nutritional analysis compliance with the diet manual. Registered Dietitian, RD, Bachelor's, Dietetics, Nutritionist, Supervisor, Manager, Food Service, ServSafe #mgrnutritionalrd #missioncritical   ~LI-DH
Job ID
2021-154555
Department
Food Service
Facility
Mercy Medical Center Merced
Shift
Day
Employment Type
Full Time
Location
CA-MERCED
Position Summary: Manages the resources and daily activities of a nursing department while ensuring environmental factors support high standards of patient care. Our OR boasts 10 suites with specialties in Burn, Transgender Surgery, Plastics, and OB/GYN Robotics while handling roughly 300 cases per month. Assists in the training and development of new and existing staff members. Creates and maintains an environment that is conducive to learning transfer. Coordinates the activities of the unit for each shift and directs, organizes, and assigns work to the nursing staff. Provides patient care as needed. Principal Duties and Accountabilities: - Schedules nursing staff to specific shifts, taking into account past utilization trends. Measures employee performance. Assists in the training of new staff members and the development of existing staff members. - Coordinates the activities of the unit during a particular shift and directs, organizes, and assigns work to the nursing staff. - Assesses, monitors, and educates the nursing staff on patient care. Institutes emergency procedures as necessary. - Provides nursing care to patients on an as needed basis. surgery, operating room, or, perioperative services, perioperative, surgical services, periop, rn, nurse, staff nurse, registered nurse, charge nurse, supervisor, lead, circulating, scrubbing, operating theater, aorn, cnor, director, manager, leader #HelloSurgicalServicesLeader #RN@DH #DHLeader
Job ID
2019-89276
Department
Surgery
Facility
Saint Francis Hospital
Shift
Day
Employment Type
Full Time
Location
CA-SAN FRANCISCO
Position Summary: Serves as a leader initiatives and contributes to the provision high-quality care at Dignity Health. Provides direction and supportive resources regarding day-to-day operations the department to reduce harm to patients and improve patient outcomes. Implements and administers fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for , and coordinating financial reporting. Principal Duties and Accountabilities: - Provides direction and supportive resources regarding day-to-day operations the department to reduce harm to patients and improve patient outcomes. Assures departmental competency and compliance to all regulatory, accreditation and hospital standards care. - Implements a service culture based on the principles continuous quality Improvement. Creates structures and processes that assure cost effective and safe utilization drug supplies and staff time. - Implements and administers fiscal operations, including accounting, planning budgets, authorizing expenditures and reviewing and responding to financial report data. - Provides expert pharmaceutical care assistance to colleagues regarding integrated health care delivery network. #LI-DH #CPHA #DHLeader
Job ID
2020-141051
Department
Pharmacy
Facility
St Bernardine Medical Center
Shift
Day
Employment Type
Full Time
Location
CA-SAN BERNARDINO
Position Summary:  Directs the fundraising progress toward meeting individual goals and works toward the successful attainment of those goals according to the development plan. Manages a portfolio of prospects and donors to build and maintain that base and build upon that pool. Works with prospects and develops relationships to the organization ultimately increasing giving. Research, authors, and prepares mini-case statements, proposals, letters, and fundraising collateral. Manages staff and volunteers.  Responsibilities include:  Principal Duties and Accountabilities: - Manages a portfolio of prospects and donors to build and maintain that base and build upon that pool. Works with prospects and develops relationships to the organization ultimately increasing giving - Researches, authors, and prepares mini-case statements, proposals, letters, and fundraising collateral. - Manages staff and recruits and manages volunteer and support groups, councils, committees to support the achievement of goals associated with a discrete revenue initiative(s).   #LI-DH
Job ID
2021-164903
Department
Philanthropy / Foundation
Facility
California Hospital Medical Center
Shift
Day
Employment Type
Full Time
Location
CA-LOS ANGELES
This position manages the grant programs for Marian Regional Medical Center Foundation, French Hospital Medical Center Foundation, and Arroyo Grande Community Hospital Foundation.   Positiion Summary:   Responsible for managing a grant fundraising program to support the fundraising goals set forth by the Foundation leadership. Grant fundraising program includes: conducting prospect research; writing and preparing grant proposals to private foundations, corporations, and government agencies; and coordinating the submission of grant reports to funders.  Principal Duties and Accountabilities: - Manages a grants fundraising plan for private, corporate, and government grants, in accordance with Foundation's annual fundraising objectives. - Conducts grant-seeking prospect research on private foundations, corporations, and government agengies for possible grant opportunities, in accordance with the hospital's strategic plan or fundraising initiatives. - Prepares proposals for solication, includes heavy grant writing, light budget development, good knowledge of SMART objectives and evaluation methodologies. As needed, works with Program Managers to develop grant-ready programs for solicitation. - Monitors progress on grant-funded programs, in close collaboration with assigned program manager. Responsible for obtaining reporting information from program managers in order to submit interim and final grant reports to funders. Ensures program managers submit data reports, where required. #LI-DH .
Job ID
2021-163824
Department
Philanthropy / Foundation
Facility
Marian Regional Medical Center
Shift
Day
Employment Type
Full Time
Location
CA-SANTA MARIA
The Manager is external facing and manages Quality Data Abstrction and Value Based Coding staff. Oversee the daily, onsite, management activities of the Quality Data Abstraction and Value Bassed Coding staff. Act as liaison for ACN with appropriate involvement and escalation to ACN director and executives. Adhearing to policies related to quality metric achievement, clinical performace improvement and population health activities. Facilitate stakeholder participation in program with on-going education and technical assistance. Act as a subject matter expert/liaison for quality metrics value based coding activities related to ACN business operations. Other duties as assigned.  
Job ID
2021-168929
Department
Clinical Integration
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
AZ-Phoenix
Job Summary: Responsible for management and budget accountability of the Spiritual Care department. Integrates program structure into overall hospital strategic plan including patient and family care and spiritual support for staff. Responsible for management and budget accountability of the Spiritual Care department. Integrates program structure into overall hospital strategic plan including patient and family care and spiritual support for staff.   Job Responsibilities: - Works within an interdisciplinary team in caring for the holistic needs of the person. Leads the department in providing religious, spiritual, ethical, emotional support and pastoral counseling for patients, their families and staff. - Leads in the spiritual development of the organization including spirituality in the workplace. Develops educational programs for internal and external groups on spiritual and religious care, and chaplain competencies and responsibilities. - Develops and implements policies and procedures relevant to Spiritual Care. Leads the department's involvement in spiritual care services, advanced directives, bio-ethics, palliative care, and advocacy regarding patient rights issues and employee satisfaction. - Implements systems supporting organizational ethics and compliance with regulatory requirements, ensuring department and staff remain compliant. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.  
Job ID
2021-158884
Department
Mission Integration
Facility
Chandler Regional Medical Center
Shift
Day
Employment Type
Full Time
Location
AZ-CHANDLER
Position Summary:  The Manager of Training and Technical Assistance works closely with the Director of LABBN (LA Best Babies Network) and Executive Director to plan and develop programs within the department in order to meet the contractual obligations, and fulfill LABBN's mission, vision and goals. The Manager of Training and Technical Assistance develops program performance objectives, work plans and timelines and provides day to day leadership and oversight of program activities to meet performance objectives. The Manager of Training and Technical Assistance provides supervision for training and technical assistance staff and interns. This position oversees the development, logistics planning, implementation, and evaluation of training provided by and through LA Best Babies Network to ensure that all services provided are of quality, engaging, effective, and conducted with fiscally responsibility.   The Manager of Training and Technical Assistance has primary responsibility for developing, planning, implementing, and evaluating technical assistance provided to community-based organizations, as well as public health, health care and social service providers participating in the funded programs and initiatives. Technical assistance is focused in areas related to monitoring program implementation and outcomes, continuous quality improvement, site audits, assessment, planning, conducting, and evaluating community-based and/or public health interventions directed at improving pregnancy, birth and infancy outcomes, especially through trauma informed home visiting programs. Includes a working knowledge of conducting needs and assets assessments, research, evaluation, and statistical analysis methodology; as well as effective strategies and practices related to home visitation/case management, outreach, social support, and health education and project management.   Requires excellent written and verbal communication skills, teaching abilities, time management and project management skills. Requires the ability to exchange information, answer questions and offer guidance, either face-to-face, through written correspondence, or via the telephone, with individuals outside the organization on a continual basis. Requires tact and some persuasion beyond the levels of courtesy and politeness required for all jobs. Requires the ability to function independently in a community setting. This is a senior-level position that carries leadership responsibilities for conceptualizing projects, strategic thinking for the organization, cultivating funding sources, developing and directing significant projects to meet the mission and goals of the organization, and mentoring staff, fellows, and students.   Manage the planning, implementation, and evaluation of technical assistance provided to community-based organizations, as well as public health, health care and social service providers dedicated to improving pregnancy and infancy outcomes. Includes a working knowledge of conducting needs and assets assessments, project management, research, evaluation, and statistical analysis methodology; as well as effective strategies and practices related to home visitation/case management, outreach, social support, and health education. Requires excellent written and verbal communication skills, teaching abilities, time management and project management skills.   Requires the ability to exchange information, answer questions and offer guidance, either face-to-face, through written correspondence, or via the telephone, with individuals outside the organization on a continual basis. Requires tact and some persuasion beyond the levels of courtesy and politeness required for all jobs. Requires the ability to function independently in a community setting.   All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner.   #LI-DH
Job ID
2021-167210
Department
FSOE
Facility
California Hospital Medical Center
Shift
Day
Employment Type
Full Time
Location
CA-LOS ANGELES
Position Summary:    Manages the development and operations of community health improvement programs and departmental functions. Develops and participates in strategic, collaborative partnerships with hospital and community stakeholders to achieve goals. Supports assessment, planning, evaluation and reporting of community health program initiatives, and manages community benefit reporting.   Principal Duties and Accountabilities:   - Assists in the development and manages the implementation of evidence-based health improvement programs, and strategic outreach and partnership initiatives, to achieve community health goals. - Supports the preparation of Community Health Needs Assessments, Implementation Strategies, and the hospital's annual community benefit report and plan. - Manages the timely and accurate reporting of expense and program data for mandated community benefit reporting, and contributes to measurement and evaluation of community health program outcomes. - Provides operational support for the Community Health department, including deployment and management of staff and other resources. #LI-DH
Job ID
2021-166198
Department
Community Fully - Funded Grants
Facility
St Rose Dominican - Siena
Shift
Day
Employment Type
Full Time
Location
NV-HENDERSON
Position Summary: Manages the resources and daily activities of a nursing department while ensuring environmental factors support high standards of patient care. Assists in the training and development of new and existing staff members. Creates and maintains an environment that is conducive to learning transfer. Coordinates the activities of the unit for each shift and directs, organizes, and assigns work to the nursing staff. Provides patient care as needed. Principal Duties and Accountabilities: - Schedules nursing staff to specific shifts, taking into account past utilization trends. Measures employee performance. Assists in the training of new staff members and the development of existing staff members. - Coordinates the activities of the unit during a particular shift and directs, organizes, and assigns work to the nursing staff. - Assesses, monitors, and educates the nursing staff on patient care. Institutes emergency procedures as necessary. - Provides nursing care to patients on an as needed basis.
Job ID
2021-158742
Department
Care Coordination
Facility
Bakersfield Memorial Hospital
Shift
Day
Employment Type
Full Time
Location
CA-BAKERSFIELD
Position Summary: Effectively manages all operational aspects of the assigned clinic(s). Works closely with staff and providers to ensure that all fiduciary and clinic goals are met. Proactively determines workload priorities through planning, coordination and managing staff and providers to meet the administrative, operational and support requirements. Engages staff and promotes a positive culture that prioritizes humankindness and patient-centric care consistent with Dignity Health's mission, vision, and values. Principal Duties and Accountabilities: - Participates in work groups, teams, task forces and committees to support ongoing improvement in clinic operations. Provides value-added and productive input and expertise to drive continual improvement, support standardization and streamlining and to resolve ongoing patient care issues. - Supports the established processes and systems to enhance customer service. Provides coaching to staff to enhance customer service skills and ensure patients and internal employees and providers receive excellent customer service. Ensures a safe environment for patients, staff, providers and visitors, and operates clinic in compliance with all legal, regulatory and Dignity Health requirements impacting areas of responsibilities. - Assists in determining the workload priorities to enable timely completion of tasks. Supports the ongoing technical and professional training and development of staff to enhance clinic and individual performance and staff career growth. Monitors work performance of staff and providers and supports necessary training and coaching. - Assists in managing the revenue cycle. With adequate management of template (i.e., provider schedules), balances number of visits/services with operational revenue requirements. Supports the management of supply costs, tracks inventory usage, using purchasing information management systems, including maintaining staffing levels that adhere to labor standards and effectively controlling staff premium pay.
Job ID
2020-141247
Department
Obstetrics/Gynecology
Facility
Dignity Health Medical Group Arizona
Shift
Day
Employment Type
Full Time
Location
AZ-Phoenix
Responsible for meeting all of the MCS Job Standards described below. Overall accountability for ensuring the design and development of claims workflow, policies and procedures as well as make appropriate recommendations that will positively impact operational effectiveness. Responsible for meeting and exceeding operational productivity standards and for ensuring that claims are processed within the timeliness guidelines, while ensuring accuracy and quality. Ensure proper utilization of human and system resources to achieve stated performance objectives for productivity, quality, data integrity and financial controls within budgetary constraints. Provides assistance to senior management in the implementation of new business objectives and the completion of the QNXT migration. Participate in organizational planning, including development and revision of action plans and outcomes evaluation as appropriate. Responsible for a full range of activities which ensure the operational effectiveness and excellence of the claims department as a whole. Must work in conjunction with other departments to achieve business objectives and resolve issues. Ensures financial objectives and controls are satisfied regarding distribution of claim payment checks and support documentation. Works with senior management on the development of the annual budget. Meets with external clients, providers, and/or employers to address claim related issues (i.e., Joint Operation Committee meetings with contracted health plans, quarterly provider meetings, workshops, etc.) Performs other duties as assigned. 
Job ID
2021-162656
Department
Claims Processing
Facility
Dignity Health Management Services Organization
Shift
Day
Employment Type
Full Time
Location
CA-Redlands
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