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SUMMARY - Provides basic level of patient care and treatments. Assists with obtaining vital signs, documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel. Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above, the Medical Assistant II functions more independently and coordinates the workflow of MAs when necessary. Obtains authorization for referral (normally in small clinics). Conducts front desk duties such as registration, check-in and scheduling of patients.
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SUMMARY - Provides basic level of patient care and treatments. Assists with obtaining vital signs, documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel. Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above, the Medical Assistant II functions more independently and coordinates the workflow of MAs when necessary. Obtains authorization for referral (normally in small clinics). Conducts front desk duties such as registration, check-in and scheduling of patients.
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SUMMARY - Our Medical Assistant II provides a basic level of patient care and treatments. Assists with obtaining vital signs, documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel. Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above, the Medical Assistant II functions more independently and coordinates the workflow of MAs when necessary. Obtains authorization for referral (normally in small clinics). Conducts front desk duties such as registration, check-in and scheduling of patients.
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Position Summary:
In keeping with the Pacific Central Coast Health Center's philosophy, under the direction and supervision of the Operational and/or Medical Director, the medical assistant will assist licensed medical staff in the preparation of patients for delivery of services utilizing basic administrative clerical and technical skills.
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Position Summary:
In keeping with the Pacific Central Coast Health Center's philosophy,under the direction and supervision of the Operational and/or Medical Director, the medical assistant will assist licensed medical staff in the preparation of patients
for delivery of services utilizing basic administrative clerical and technical skills.
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Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
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Position Summary: The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the Nevada statutes and regulations and for satisfactorily completing the orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, physician’s assistant or licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
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Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
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Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
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Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
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Position Summary:
The Medical Assistant/Medical Office Representative (MA/MOR) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
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Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the Nevada statutes and regulations and for satisfactorily completing the orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, physician’s assistant or licensed Vocational Nurse. This includes assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data. Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review. Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
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This position is responsible for providing clinical, clerical, and technical support under the direction/supervision of the Clinical Staff.
JOB KNOWLEDGE, SKILLS & ABILITIES
- Knowledge of procedures to properly measure and record patient vital signs.
- Ability to demonstrate respect for the feelings and needs of patients, family members, team members, visitors, and others and sensitivity to their cultural, language, financial, physical, and social differences.
- Must have excellent organizational skills, with the ability to ensure timelines are met, information is accurate and quality standards are maintained.
- Must be attentive to detail, accurate, thorough, and persistent in following through to completion of all activities while demonstrating initiative for identifying and resolving problems/conflicts in completing work assignments.
- Must be able to work in fast paced environment and handle various situations in a professional manner, demonstrating excellent customer service with a specific interest in seniors and their special needs.
- Excellent communication skills; able to read, write, and speak articulately, using established channels of communication and reporting relationships within the organization. Ability to communicate effectively with all levels of internal/external staff, management, members, physicians/physician office staff, families of members, vendors, etc.
- Ability to handle stressful situations in a professional manner, demonstrating excellent customer service at all times and ability to adapt to change.
- Willingness to work as part of a team, working collaboratively with others to achieve goals, solve problems, and meet established clinic and organizational objectives.
- Ability to be reliable in attendance and timeliness to work schedules.
- Ability to operate a computer; knowledge of common software applications needed to perform job duties.
- Proficient in the use of Microsoft Office applications; Excel, Word, and Outlook. Ability to learn other healthcare related systems.
- Ability to adhere to dress code, good grooming, and personal hygiene habits.
- Ability to use the following equipment items correctly and safely: desktop computer for data entry and typing, copy machine, scanner and facsimile machine, and of telephone equipment.
- Ability to maintain knowledge of and conform to company policies and procedures.
- Ability to maintain strict confidentiality at all times.
- Must be reliable in attendance and timeliness to work schedules.
- Must adhere to the dress code, good grooming, and personal hygiene habits.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for meeting all of the DHMSO Job Standards described below.
- Prepares charts and other supporting materials for daily provider appointments by locating all recent labs, diagnostics, consult notes, and other material as clinically appropriate or as directed.
- Submits referrals as required, including faxing or electronically transferring provider directed medication orders or other requested documents to pharmacy, specialty offices, Home Health Agencies or other entities as requested by providers. Faxes or electronically transfers provider directed orders as required.
- Prepares laboratory and diagnostic requisitions and follows-up as directed.
- Inputs pertinent information into the chart as directed by providers (designated diagnosis, medication, allergies, demographic, pharmacy and insurance information)
- Scans documents to Electronic Medical Record (EMR) per protocol and assists providers to maintain patients’ EMR.
- Assists with delivery and administration of medications per provider direction. Performs specimen testing, EKGs, PFTs, Spirometry, PT/INR checks, H-pylori checks, blood glucose and other tests as directed. Applies simple dressings as directed. Assists practitioner with more complex dressings or other treatments and Procedures.
- Escorts/transports /accompanies patients to exam rooms and areas within the clinic for diagnostic testing. May assist with positioning patients and transferring patients to/from chair or wheelchair to exam table.
- Takes and records patient vital signs using a variety of equipment, and reports any abnormalities/unanticipated changes to Medical Director or mid-level practitioner.
- Prepares examinations rooms, which includes restocking of supplies, decontamination of surfaces, and assurance of proper equipment function to facilitate patient care.
- Schedules and confirms patient appointments as directed.
- Responds appropriately to phone calls from hospitals, other healthcare facilities, ancillary services, and internal care providers and takes appropriate action.
- Other duties as assigned, designated or requested by supervisor
DHMSO JOB STANDARDS
- Support the mission, vision and strategic goals of Dignity Health Management Services, and the Comprehensive Care Center.
- Attend and participate in required meetings and developmental (training) activities. Maintains all certifications or licensing required by the job.
- Adhere to all DHMSO policies and procedures as well as CCC policies and procedures.
- Maintain strict confidentiality at all times. Perform duties in a manner that ensures compliance with all current laws and regulations (HIPAA, etc.).
- Able to adapt to new concepts, ideas and changes in work processes and the work environment.
- Perform all work in a safe manner and within established safety guidelines.
- Must be able to perform all tasks in a professional and customer-service oriented manner.
- Must be able to concentrate and focus in a moderately noisy, fast-paced, work environment.
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Position Summary: The Medical Director of the Transfer Center will play a significant role in improving the operational performance and clinical effectiveness of Dignity Health by developing and implementing medical management strategies and plans, including management of personnel and resources to support, contribute to and integrate within the organization’s annual business plan and long term strategy. This position reports to the CPE of the Greater Sacramento Service Area. Dignity Health and Sponsoring congregations are committed to furthering the healing ministry of Jesus. Resources are dedicated to: delivering compassionate, high-quality, affordable health services, serving and advocating for our sisters and brothers who are poor and disenfranchised, and collaborating with others in the community to improve the quality of life. Core Duties:
- Responsible for improving the coordination and optimization of care for patients in need of services at one or more of the Dignity Health hospitals in the GSSA. This coordination and optimization of care includes establishing effective and consistent utilization management processes especially for patients requiring localized, specialized, or complex services typically involving multiple hospitals or locations; transfer of patients into, out of, or within the GSSA; and/or multiple agencies or providers
- Responsible for engaging and developing physician participation and support of processes, guidelines, and protocols to facilitate optimal care of complex patients
- Work with Care Coordination leaders, hospital directors, and medical staff members to develop tools and resources to assist hospitals improve performance and achieve targets in key performance indicators including outcome measures, utilization measures, re-admissions and denials
- Develop and help the hospitals to implement physician practice analysis reports, reduce variation in practice and clinical documentation
- Identify, evaluate and / or create and implement systems, initiatives and processes to improve performance and outcomes in terms of Dignity Health goals, external benchmarks and regulatory requirements especially related to the care of complex patients described above
- Develop educational programs to address identified needs and will provide other onsite assistance working with hospital leadership to achieve individual hospital goals. This may include working with medical staff leadership to develop ad hoc and/or permanent committees to assess, monitor, and improve the care of complex patients described above
- Improve and maintain performance to achieve goals and ensure that Dignity Health is providing high quality healthcare
- Identify medical management best practices seeking information from a variety of internal and external sources
- Assist in the development of Dignity Health goals related to clinical efficiency and medical management; identify and communicate annual hospital benchmarks, goals and performance targets and metrics including strategies and identified best practices to achieve goals
- Assist hospitals evaluate operations relevant to medical management and hospital performance in implementing best practices and achieving goals
- Direct Medical Management resources and workflow to support Dignity Health goals
- Identify educational needs at the hospital related to Medical Management, current healthcare trends and evidence based medicine, healthcare trends, and changes in the federal programs including new laws and initiatives
- Develop and implement training and educational activities to assist care coordination leaders and medical staff improve performance
- Advise hospital-based medical staff and executive leadership regarding the effective implementation of methodologies to achieve best practices
- Design and implement measurement protocols and data collection processes for the purpose of identifying and improving utilization patterns, clinical practice improvement outcomes, and appropriateness of care
- Prepare requested analysis and drill-down of data in preparation for quarterly executive reports
- Serve as primary contact for hospitals with needs related to Medical Management issues particularly related to complex patients as described
- Identify the need for chart reviews or assessments, analyze findings, and make recommendations for specific actions or improvements projects to achieve agreed upon goals or improve operational effectiveness
- Provide onsite support for new Medical Management initiatives and follow-up regarding recommendations made to hospitals for assigned projects
Physician, M.D., D.O., Medical Director, Hospitalist, VPMA, Hospital, part time, Chief of Staff, Clinical Practice #MDLeader
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SUMMARY - This position serves as the CLIA-defined laboratory director for the Molecular Diagnostics Laboratory. The laboratory director is responsible for the overall operation and administration of the laboratory, including the employment of personnel who are competent to perform test procedures, record and report test results promptly, accurately and proficiently, and for assuring compliance with the applicable regulations.
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Position Summary: The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. Minimum Qualifications:
- High School diploma or equivalent
- Excellent interpersonal, organizational and customer service skills are essential
- Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment
- Impact of Decisions: Serious impact on patient relationships, physician efficiency, stewardship of clinic resources, and our image in the community
- Internal/External Contacts: Patients, physicians and other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members and vendors
Preferred Qualifications:
- Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation
- Familiarity with an electronic practice management system is preferred
- Experience with multi-line phones/ACD phones preferred
- Medical terminology preferred
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The Medical Office Representative (MOR) position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The MOR may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The MOR may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health. High School diploma or equivalent. Excellent interpersonal, organizational, and customer service skills are essential. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. Familiarity with an electronic practice management system is preferred. Experience with multi-line phones/ACD phones preferred. Medical terminology preferred. None required for this position.
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The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.
REQUIREMENTS:
- Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation
- High School diploma or equivalent
- Impact of Decisions: Serious impact on patient relationships, physician efficiency, stewardship of clinic resources, and our image in the community
- Internal/External Contacts: Patients, physicians and other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members and vendors
- Supervision: Reports to the Supervisor; does not supervise others
- Excellent interpersonal, organizational, and customer service skills are essential
- Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment
- Familiarity with an electronic practice management system is preferred
- Experience with multi-line phones/ACD phones preferred
- Medical terminology preferred
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Position Summary:
The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
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Position Summary: The Medical Office Representative position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Representative may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. Minimum Qualifications:
- High School diploma or equivalent
- Excellent interpersonal, organizational and customer service skills are essential
- Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment
- Impact of Decisions: Serious impact on patient relationships, physician efficiency, stewardship of clinic resources, and our image in the community
- Internal/External Contacts: Patients, physicians and other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members and vendors
Preferred Qualifications:
- Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation
- Familiarity with an electronic practice management system is preferred
- Experience with multi-line phones/ACD phones preferred
- Medical terminology preferred
***This position is represented by SEIU.
