-
The Sterile Processing (SPD) Manager is responsible for carrying out and managing the duties and functions of the Sterile Processing Department (SPD). In addition to performing the essential functions listed below, may also be assigned other duties as required.
-
Position Summary: Effectively manages all operational aspects of the assigned clinic(s). Works closely with staff and providers to ensure that all fiduciary and clinic goals are met. Proactively determines workload priorities through planning, coordination and managing staff and providers to meet the administrative, operational and support requirements. Engages staff and promotes a positive culture that prioritizes humankindness and patient-centric care consistent with Dignity Health's mission, vision, and values. Principal Duties and Accountabilities:
- Participates in work groups, teams, task forces and committees to support ongoing improvement in clinic operations. Provides value-added and productive input and expertise to drive continual improvement, support standardization and streamlining and to resolve ongoing patient care issues.
- Supports the established processes and systems to enhance customer service. Provides coaching to staff to enhance customer service skills and ensure patients and internal employees and providers receive excellent customer service. Ensures a safe environment for patients, staff, providers and visitors, and operates clinic in compliance with all legal, regulatory and Dignity Health requirements impacting areas of responsibilities.
- Assists in determining the workload priorities to enable timely completion of tasks. Supports the ongoing technical and professional training and development of staff to enhance clinic and individual performance and staff career growth. Monitors work performance of staff and providers and supports necessary training and coaching.
- Assists in managing the revenue cycle. With adequate management of template (i.e., provider schedules), balances number of visits/services with operational revenue requirements. Supports the management of supply costs, tracks inventory usage, using purchasing information management systems, including maintaining staffing levels that adhere to labor standards and effectively controlling staff premium pay.
-
Job Summary / Purpose
The Market Chief Medical Officer is the physician leader for the CHI Memorial Health System encompassing the hospital based operations and the ambulatory physician enterprise. The Market Chief Medical Officer is accountable for ensuring safe and high-quality care at efficient cost is paramount at every CHI Memorial location and practice.
The Market Chief Medical Officer will form a meaningful and operational liaison between and among administration, independent physicians and employed physicians. The Market Chief Medical Officer will work collaboratively across the health system to integrate hospital and ambulatory operations with clinical effectiveness.
This is a full time position reporting primarily to the SE Division Chief Physician Executive and secondarily to the Market CEO. An incumbent will partner closely with the Market Chief Operating Officer, President of Mountain Management Services and many other executives and clinical leaders to manage outcomes, manage projects, develop programs and execute plans.
Essential Key Job Responsibilities
1. Improve Value through Optimizing Clinical Operations - works collaboratively to set annual expense reduction, utilization, and quality targets for identified clinical programs across the health system.
- Leads clinical standardization efforts mobilizing multidisciplinary teams around specific initiatives (i.e. Reduction in Sepsis, Hip Replacement Procedures, etc.).
- Reviews cost, utilization, and value data regularly with physician leaders and health system executives.
- Is responsible for the identification and realization of clinical opportunities through reduction of variation in cost, quality, and resource utilization.
- Collaboratively develops interventions needed to improve value (both cost and quality) by coordinating activities across the continuum, service line, and clinically integrated network CIN functions.
- Has responsibility for resource stewardship as it relates to care delivery across the continuum.
- Establishes medical director councils/clinical program leadership groups to conduct the work of clinical operations, clinical integration, and population health management.
- Collects and shares group trend data on resource utilization and length-of-stay, and works with groups to implement plans for improvement.
- Works closely with care management and utilization management.
- Develops care pathways and standards for CHI clinical “next practice” programs, via medical directors for these (supply standardization, LOS) – establishes clinical councils for this work.
- Works collaboratively to set specific annual expense and quality goals for clinical programs and services.
- Accountabilities to national and divisional clinical program structures.
- Utilizes performance improvement techniques including lean, CQI, six sigma, etc.
2. Fosters Medical Staff Development and Collaboration - mobilize physician leaders around successfully achieving clinical, operational, and strategic priorities for the organization.
- Supports medical leadership and advances integration and collaboration of medical staff among each other and within the organization.
- Develops and manages physician leadership program and fosters opportunities for interested physicians to exercise leadership.
- In conjunction with other health system leaders, serves as cultural architect for the integration platform, establishing common clinical purpose across the continuum.
- Establishes a physician compact to weave together physicians regardless of employment or contracted status through the incorporation of quality, safety, collegiality, and mission-based elements.
- Establishes organizational structures for accountability (medical director councils, clinical program groups, etc.) across the continuum of care.
- Creates and models cross-functional/multi-disciplinary leadership for clinical programs.
- Manages medical director performance by establishing clear job descriptions and goals, and through development and mentoring.
- Identifies, recruits, and develops high-potential physician leaders, and succession-planning initiatives.
- Advises medical directors and medical staff leaders (Chief of Staff, Department Chairs) on matters of physician performance and behavior.
- Communicates with key stakeholders and gros.
3. Establish Effective Medical Affairs Function to Support Physician Performance Management - advises and counsels the Market Chief Executive Officer and Medical Staff Chiefs in fulfilling the roles and responsibilities of the medical staffs.
- Ensures that adequate systems and processes are in place for the medical staffs to conduct peer review and credentialing activities effectively.
- Provides guidance for medical staff departments in establishing and monitoring appropriate clinical parameters.
- Has final accountability for medical staff offices in Tennessee and in Georgia.
- Integrates the efforts of the private medical staffs with those of physician leadership structures in the organization.
- Advises and facilitates major physician-physician, physician-patient, physician-staff, and interdepartmental concerns, when escalated beyond the departmental level.
4. Enhance Quality, Safety, & Patient Experience - collaborates with other clinical leaders to optimize quality, safety, and patient experience for the organization.
- Takes the lead role in setting annual market/facility quality and safety targets which support system-wide targets and metrics.
- Manages quality, safety, and case management in close collaboration with other key departments.
- Ensures adequate structures exist for the oversight of quality and safety improvement activities.
- Reports system performance in quality and safety to Board of Directors, or to its Quality Committee.
- Serves as the executive leader for SafetyFirst and other safety initiatives.
- Has supervisory responsibilities for the Vice President Medical Affairs, Director of Quality, Hospital Medicine Medical Directors, Physician Enterprise Primary Care and Specialty Medical Directors, and Physician Enterprise Quality Leader
5. Develop a Data-Driven Approach for Managing Cost & Quality - supports the development and implementation of electronic tools necessary for a data-driven approach to managing cost and quality across the continuum.
- Facilitates coordination of adoption activities related to CPOE, EHR, and analytics.
- Establishes a data-driven approach to manage cost and quality through the creation of accountability structures across the continuum.
- Aligns metrics and improvement projects with the most important organizational goals.
- Assists medical directors and other physician leaders in understanding group practice patterns, data interpretation, identification of opportunities, and goal setting.
- Leads improvement to drive high reliability in clinical processes.
6. Inform Strategy around Designing Systems of Care for Clinical Value - plays a critical role in the development of strategies involving the design and deployment of clinical resources, the design of alignment options for physicians and other provider groups, and the establishment/management of partnerships as part of a broader clinical integration strategy.
- Plays a critical role in strategic planning for the organization with regards to clinical/medical matters.
- Aggregates clinical expertise (via clinical program leadership, medical director councils, and other groups) to assist in the prioritization of capital expenditures.
- Manages internal and external relationships with physician organizations and other components of the clinically integrated network towards greater levels of integration.
- Engages in network development and planning work in collaboration with strategy, medical group leadership, and others.
- Leads clinical integration across the system (hospital, medical group, home health, etc.) and continuum of care.
- Co-leads strategic transactions and alignment initiatives (acquisition, PSAs, co-management agreements, on-call arrangements, etc.) in a manner consistent with the integration strategy.
- Participates in key physician recruitment activities.
- Serves as the public relations and media interface for issues of clinical significance.
-
Position Summary:
Under direction of the Materials Management Manager/Supervisor disinfects medical equipment and procedure carts per department procedure. Receives, stores, issues and delivers supplies and equipment. Prepares equipment and supplies for shipping, as needed. Performs daily counts of par-level locations via hand-held technology, approved supply storage system or materials management information system. Performs data entry of stock items issued from inventory. Maintains hospital inventory and materials management work areas in a clean and orderly manner. Participants in inventory/cycle counting process per department procedure.
-
Under direction of the Materials Management Manager/Supervisor disinfects medical equipment and procedure carts per department procedure. Receives, stores, issues and delivers supplies and equipment. Prepares equipment and supplies for shipping, as needed. Performs daily counts of par-level locations via hand-held technology, approved supply storage system or materials management information system. Performs data entry of stock items issued from inventory. Maintains hospital inventory and materials management work areas in a clean and orderly manner. Participants in inventory/cycle counting process per department procedure.
-
Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
-
Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
-
Position Summary:
In keeping with the Pacific Central Coast Health Center's philosophy,under the direction and supervision of the Operational and/or Medical Director, the medical assistant will assist licensed medical staff in the preparation of patients for delivery of services utilizing basic administrative clerical and technical skills.
-
About This Position
Under the direction and supervision of the Manager and/or Medical Director, will assist licensed medical staff in the preparation of patients for delivery of services utilizing basic administrative clerical and technical skills. Duties include but are not limited to: Front Office - handling incoming calls and direct them as necessary. Register and pre-register patients, ensure insurance authorizations have been obtained if required. Schedule appointments and coordinate procedures as necessary. Inform and educate patients on preparations for scheduled exams. Enter orders using computer system and handle super-bill as necessary. Take payments. Back Office - assist with procedures as needed, process specimens/lab samples as needed and take vital signs.
Selection Criteria
- One - three years experience working in a health clinic setting or physician office.
- Direct contact with patients and families. Enjoys working with patients of all backgrounds, including low-income and Spanish-speaking persons.
- Experience working with an Electronic Medical Record Certified Medical Assistant.
- Completion of medical terminology or equivalent work experience.
- CPR Certification Skills will be tested at time of interview
- Ability to move quickly from one task to another independently.
- Ability to communicate effectively with peers, staff and supervisor.
- Ability to take instructions, comprehend and follow through effectively.
- Good verbal and written communications skills.
- Ability to read, write, comprehend and follow written and oral instructions in English.
- Demonstrates excellent computer skills with the ability to type accurately at a moderate pace.
- Ability to ensure that diagnosis correlates with the procedure/exam requested.
- Ability to accurately relay messages between physicians and patients.
- Bi-lingual, Spanish speaking Certified Medical Assistant, CPR Certified
-
Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
-
Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
-
Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
-
SUMMARY - Our Medical Assistant II provides a basic level of patient care and treatments. Assists with obtaining vital signs, documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel. Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above, the Medical Assistant II functions more independently and coordinates the workflow of MAs when necessary. Obtains authorization for referral (normally in small clinics). Conducts front desk duties such as registration, check-in and scheduling of patients.
-
SUMMARY - Provides basic level of patient care and treatments. Assists with obtaining vital signs, documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel. Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above, the Medical Assistant II functions more independently and coordinates the workflow of MAs when necessary. Obtains authorization for referral (normally in small clinics). Conducts front desk duties such as registration, check-in and scheduling of patients.
-
Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
-
Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
-
Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
-
Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
-
Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
-
Position Summary:
The Medical Assistant (MA) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code and for satisfactorily completing the Dignity Health Medical Foundation orientation period that includes demonstrating skills and behaviors that meet a fully competent level of performance. The MA maintains a clean, organized, and safe environment, and performs patient care services that support the physician / provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician’s Assistant, or Licensed Vocational Nurse.
Core Duties:
- Assisting in prepping patients for examinations or procedures, assisting with procedures, relaying instructions from the physician to a patient or authorized person, and collecting patient data
- Documenting patient concerns, patient concerns, patient messages, and care provided to the patient in the patient’s medical record for the physician's review
- Administrating medications specifically directed by the physician and performing accurate vital sign measurements and documentation.
This position may have access to third party credit card information and transaction systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time.
