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Position Summary: Provides tactical leadership in order to maximize the effectiveness of all service delivery systems and financial performance, engages staff and cultivates a clinic culture that prioritizes humankindness and patient-centric care. Coordinates the day-to-day operational aspects of the clinic. Works closely with staff and providers to ensure that all fiduciary and clinic goals are met. Principal Duties and Accountabilities:
- Participates in work groups, teams, task forces and committees to support ongoing improvement in clinic operations. Provides value-added and productive input and expertise to drive continual improvement, support standardization and streamlining and to resolve ongoing patient care issues.
- Supports the established processes and systems to enhance customer service by providing coaching to staff and ensuring a safe environment for patients, staff, providers and visitors, and operates clinic in compliance with all legal and regulatory requirements impacting areas of responsibilities.
- Assists in determining the workload priorities to enable timely completion of tasks while monitoring work performance and supporting with training and coaching as necessary.
- Assists in managing the revenue cycle and supports the management of supply costs, tracks inventory usage, using purchasing information management systems, including maintaining staffing levels that adhere to labor standards and effectively controlling staff premium pay.
The Supervisor, Clinic Operations is expected to provide tactical leadership in order to maximize the effectiveness of all service delivery systems and financial performance, engages staff and cultivate a care center culture that prioritizes humankindness and patient-centric care consistent with Dignity Health and the medical group's way and culture. Coordinates the day-to-day operational aspects of the clinic. Works closely with staff and providers in each unit to ensure that all fiduciary and care center goals are met.
This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. This position will also have access to patient protected health information (PHI). The Supervisor, Clinic Operations has a responsibility to safeguard patient health and financial information
The Staff Nurse is a professional caregiver who assumes responsibility and accountability for the assessment, planning, implementation and evaluation of care for patients and their families.
- One year emergency or critical care experience required.
- Current California licensure as Professional Registered Nurse.
- Current certification in American Heart Association Basic Life Support for healthcare providers Current certification in American Heart Association Advanced Cardiac Life Support (ACLS) for healthcare providers
- Current certification in Pediatric Advanced Life Support (PALS) for healthcare providers.
- CRT (Crisis Response Training) within 90 days of hire or transfer is required.
- Graduation from an accredited school of professional nursing preferred. BSN preferred.
Our Clinical Nurse Coordinator is responsible for the coordination of daily clinical operations. Responsible for regulatory compliance and maintains a safe work environment which matches appropriate resources to appropriate patient care tasks. Responsible for maintaining patient focused care as measured by patient satisfaction survey. Responsible for assuring all clinical personnel is working within their scope of practice.
Arizona's finest neurological and neurosurgical care is available at Dignity Health. All three Dignity Health hospitals are Joint Commission-certified Primary Stroke Centers. As a top neurological hospital by US News and World Report, Barrow Neurological Institute has been dedicated to patient care, medical education and research for over 50 years.
Please note: This position will require regular travel between Ventura, Camarillo, Oxnard, North Highlands and San Bernardino areas.
This position is responsible for assessing, designing, facilitating, implementing, and evaluating educational programs for Dignity Health Medical Foundation clinical staff (medical assistants and nursing staff), with the goal of improving job knowledge, enhancing skills, and ensuring that clinical staff are able to provide excellent support for physicians and patients. The position is responsible for New Employee Orientation of clinical staff, as well as ongoing education, one on one coaching and development as well as program and process development for clinical personnel. The Clinical Educator is responsible for the day-to-day clinical leadership to the non-physician clinical staff, along with leadership and oversight of training and development of supervisors, leads, and employees across the organization. Position ensures clinical services are effective, meets all regulatory requirements, and provides patients with quality health care utilizing appropriate staff resources.
Responsibilities may include:
- Design, implement, present/coordinate and evaluate organizational, departmental, and center specific educational programs and services.
- Responsible for the education of new clinical employees during New Employee Orientation and follow-up.
- Provide resource and clinical expertise to administrators and supervisors including assistance and guidance in the hiring of clinical personnel.
- Provide ongoing education opportunities as well as mandatory education for clinical personnel.
- Coordinate and implement annual training such as clinical skills fairs.
- Perform monthly clinical audits or as instructed by leadership.
- Promote and develop innovative methods to foster high quality and efficient patient care and clinical staff support of physicians.
- In collaboration with leadership, develop clinical process standards across the organization.
- Travel routinely to all clinic locations, minimum quarterly, as required to meet needs.
- Confer with supervisors and administrators regarding clinical staff competency and learning needs, and assist with the development of individual or departmental education plans.
- Make administration aware of process, workflow, and systems issues that affect operations of the department or organization on a timely basis.
- Additional duties, as assigned.
This position is responsible for performing social work assessment, intervention, and referrals, particularly where psychosocial factors influence medical problems, hospital course, patient/staff interactions, and discharge from the hospital. The Medical Social Worker is responsible for all inpatient and outpatient referrals. The social worker is interviewed, directed and evaluated by the Supervisor of Social Services. The social worker establishes and maintains professional relationships with physicians, case managers, county agencies, community resources, patients and families. The position will be required to take part in developing and presenting inservices to Sequoia Hospital staff.Medical Social Worker experience. Two years Master's Degree from a School of Social work, accreditation Master's Degree from a School of Social work preferred. Completion of annual safety training. Completes and maintains required unit specific training. Ability to establish and maintain cooperative relationships with professional and lay groups; ability to communicate effectively. LCSW or LCSWI (Intern) preferred.
Position Summary:This position is responsible for performing social work assessment, intervention, and referrals, particularly where psychosocial factors influence medical problems, hospital course, patient/staff interactions, and discharge from the hospital. The Medical Social Worker is responsible for all inpatient and outpatient referrals. The social worker is interviewed, directed and evaluated by the Supervisor of Social Services. The social worker establishes and maintains professional relationships with physicians, case managers, county agencies, community resources, patients and families. The position will be required to take part in developing and presenting inservices to Sequoia Hospital staff.Medical Social Worker experience. Minimum:
- Two years Masters Degree from a School of Social work, accreditation
- Completes and maintains required unit specific training.
- Ability to establish and maintain cooperative relationships with professional and lay groups; ability to communicate effectively.
- Masters degree from a school of Social Work preferred.
- LCSW or CCSWI (intern) preferred.
The Care Coordinator Assistant provides clerical, secretarial and administrative support for the Care Coordination department. Under the direction and supervision of the licensed staff, the Care Coordination Assistant preforms the following activites and processes ; post acute care coordination ( SHF, HHC, DME, Hospice , etc., ) revenue related activities ( authorizations, certifications and payer communications ) , stocking and monitoring office supplies and equipment and maintaining accurate and complete departmental records. This position may function as the point of contact for the department, and is responsible for the professional and timely response to calls, messages and the forwarding of communications to the responsible party. The Care Coordinator Assistant may be assigned other duties within the scope of the role, including, but not limited to, scheduling, faxing, auditing ,transcribing, filing, delivering, sorting, editing, tracking and correlating the departments documentation, records and forms.This positions emphasis will be on optimizing the licensed staffs productivity by providing clerical support, managing confidential patient information and ensuring the compliant and accurate management of departmental records and communications. The Care Coordinator Assistant performs these duties according to appliciable hospital policies, standards of practice and Federal and State regulations.
• Two years of vocational training,medical office experience or relevant work experience required.
• Demonstrated experience in Microsoft Office, typing, and computer data entry.
About this Opportunity:
Provides professional nursing care in accordance with the nursing process and BLVN scope of practice.Administers patient care to designated patients under the direction and supervision of a registered nurse.
Supervises laboratory personnel and operations to ensure compliance and quality in accordance with laboratory work process. Exercises authority over personnel decisions and responsible for the technical and scientific oversight of laboratory department. Supervises and coaches laboratory personnel to ensure quality assurance and control as well as adherence to relevant policies and ethics. Oversees most laboratory day-to-day operations and exercises authority over personnel decisions. Analyzes and interprets laboratory results in accordance with established laboratory work processes. Administers laboratory inventories such as supplies, equipment and consumablesSupervises laboratory personnel and operations to ensure dcompliance and quality in accordance with laboratory work process. Exercises authority over personnel decisions and responsible for the technical and scientific oversight of laboratory department. Supervises and coaches laboratory personnel to ensure quality assurance and control as well as adherence to relevant policies and ethics. Oversees most laboratory day-to-day operations and exercises authority over personnel decisions. Analyzes and interprets laboratory results in accordance with established laboratory work processes. Administers laboratory inventories such as supplies, equipment and consumables.
About this position:
Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include: a)Appropriate patient identification b)Collecting accurate and thorough patient demographic data c)Obtaining insurance information and verifying eligibility and benefits d)Determining and collecting patient financial liability e)Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.
- Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.
- High School diploma, GED or equivalent.
- Able to perform basic mathematics for payment calculation.
- Intermediate to advanced computer skills.
- Thorough understanding of insurance policies and procedures.
- Working knowledge of medical terminology.
- Experience in requesting and processing financial payments.
- Minimum 2 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.
- Knowledge of charity care programs as well as the various government and non-government programs preferred.
Position Summary: Responsible for supporting plans to achieve special event fundraising goals as set forth by the Foundation leadership. Principal Duties and Accountabilities:
- Manages the special events office and oversees volunteers on day-to-day procedures. Oversees maintaining mailing lists for solicitations, invitations and all mailings.
- Manages the details of working with outside vendors toward the completion of all publications for event execution (brochures, invitations, signage). Coordinates with Foundation leadership re. on-site logistics, seating, and execution of event goals.
- Manages and coordinates staff and volunteers throughout the event in areas of registration, invoicing, and all computer operations.
- Responsible for final accounting and financial reporting of event income, updating data base with all event and attendee activity.
Registered Nurse-Psych Crisis Team Non-Mobile (PD/Nights)Dignity Health Northridge Hospital Medical Center The PSYCH CRISIS TEAM at Northridge Hospital Medical Center is actively seeking individuals who have a minimum 18 months post licensure acute psych experience in a hospital or closely related setting. Prior experience in crisis intervention and/or emergency room setting is desirable. Must have completed the L.A. County LPS training and successfully passed LPS Designation testing. Must obtain Dignity Health Northridge Hospital Allied Health Medical Staff privileges for writing 5150s. This position is non-mobile and is limited to the hospital campus. Most work is performed within the ED, with some assessments on medical floors or inpatient Behavioral Health. This position is critical for timely ED throughput and for to the success of Northridge Medical Center. It requires the full understanding and active participation in fulfilling the Mission and organizational values of the Dignity Health system. In addition, Dignity Health has made the conscious decision to implement solutions that will improve patient care outcomes and nursing competencies. As a result, all RN candidates considered for this position will be required to take a series of assessments during our application and interviewing process that include a basic math assessment and a thorough behavioral-based questionnaire in addition to providing up to three professional references and a copy of your most recent performance evaluation.
SOCIAL WORKER (LMFT) – PSYCH CRISIS TEAMDignity Health Northridge Hospital Medical Center LPS Designation by LA County Dep of Mental Health required The SOCIAL WORKER (LMFT) participates as a Social Worker in an assigned area to assist with a daily program, and with social work activities. The SOCIAL WORKER (LMFT) provides clinical Social Work services to patients and their families on the PSYCH CRISIS Unit. The SOCIAL WORKER (LMFT) is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner with respect and dignity. Psychotherapeutic techniques are utilized with individuals or groups where interpersonal relationships are examined for the purpose of achieving more adequate, satisfying, and productive adjustments. Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his/her assigned unit. The Social Worker must have Adolescent inpatient experience. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his/her age-specific needs, and to provide the care needed as described in the unit's/area's/department's policies and procedures.
The incumbent is a professional caregiver who assumes responsibility and accountability for a patient assignment through therapeutic use of self, the nursing process, and other health care team members. The incumbent, as a member of the health care team appropriately assists team members in providing holistic care to patients and their support systems with an awareness of cost containment and time management.
The Registered Nurse Per Diem Charge is the professional person responsible for the provision of total patient care to a specific group of patients, utilizing the nursing process. The Registered Nurse Per Diem Charge is responsible for the coordination of services provided by other members of the health care team within the guidelines of hospital policy and procedures. The Registered Nurse Per Diem Charge may act in a charge nurse capacity and, as such, directs and supervises nursing care within a specific assigned unit in the absence of and in conjunction with the Nurse Manager. The Registered Nurse Per Diem Charge identifies and corrects nursing service problems and maintains patient care in accordance with hospital policy and regulatory agencies while effectively utilizing the chain of command. This position requires the full understanding and active participation in fulfilling the Mission of Community Hospital of San Bernardino. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Community Hospital of San Bernardino strategic plan and the goals and direction of the quality improvement, process, and activities.
REQUIRED: California Registered Nurse (RN) License, One (1) year experience, but less than two (2) years experience in acute care nursing, BLS and PALS Certifications are required.
Job Summary: All employees are expected to perform their duties in alignment with the vision and values of the organization. The Laboratory Information System/Point of Care Coordinator is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost effective manner. Under the direction of the Laboratory Director, the LIS/POC Coordinator is assigned the responsibility of overseeing all operational, functional, and training aspects of the laboratory information system and all Point of Care testing performed.
The RN Care Coordinator is responsible for assessing, planning, facilitating and advocating for options and services through a continuum of care from point of contact through discharge on assigned patients.The RN Care Coordinator performs this role in such a manner as to meet the individuals health needs while promoting quality and cost effective outcomes. The positions emphasis will be on care coordination, communication and collaboration with nursing, physicians, departments within the medical center, insurers and post acute service providers to pace the care toward optimal outcomes within the appropriate level of care. The RN Care Coordinator will advocate for the patient and family by identifying and valuing patient choice, spiritual needs, cultural, language and socioeconomic barreris to care transitions . In addition, the RN Care Coordinator will protect confidentiality while striving to achieve high levels of patient satisfaction. The RN Care Coordinator consistently conducts the utilization review process and the discharge planning process as required by hospital policies, standards of practice and Federal and State regulations.
EXPERIENCE REQUIREMENTS: Minimum of 3 years nursing experience in an acute hospital setting required. Prior Care Coordination experience in a clinical or insurance setting is required. If operational conditions permit, training a candidate without the required experience may be considered. A Masters Degree in nursing with a concentration in Case Management can serve as a substitute for the experience requirement. BSN degree preferred.
REQUIREMENTS: Working knowledge of the RN scope of practice, current state requirements, CMS Conditions of Participation, EMTALA, Patient Bill of Rights, AB1203 and other federal or state regulatory requirement as specific to Utilization Review and Discharge Planning required Case Management Certification preferred. Current California registered nursing license required. Basic Life Support Certification required.
Manages the resources and daily activities of a nursing department while ensuring environmental factors support high standards of patient care. Assists in the training and development of new and existing staff members. Creates and maintains an environment that is conducive to learning transfer. Coordinates the activities of the unit for each shift and directs, organizes, and assigns work to the nursing staff. Provides patient care as needed.
Principal Duties and Accountabilities:
- Schedules nursing staff to specific shifts, taking into account past utilization trends. Measures employee performance. Assists in the training of new staff members and the development of existing staff members.
- Coordinates the activities of the unit during a particular shift and directs, organizes, and assigns work to the nursing staff.
- Assesses, monitors, and educates the nursing staff on patient care. Institutes emergency procedures as necessary.
- Provides nursing care to patients on an as needed basis.
Position Summary:Under the direction of the RN Nursing Supervisor, the LPT Licensed Psychiatric Technician or Licensed Vocational Nurse LVN is responsible for the delivery of Patient Care on a specific shift(s), shows evidence of knowledge of Nursing Theory, Principles and Procedures and demonstrates skill, good judgment and good decision-making in applying these Principles in the Clinical setting. This position requires providing service to a one or more age populations including a child, adolescent/teen, adult and geriatric patient population in a manner that demonstrates an understanding of the functional/developmental age of the individual served.