Members of the End User Services (EUS) Technical Support team are responsible for on-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals. Responsibilities include responding to incidents and problems, and fulfilling requests. They also understand the business implications of computer hardware and system issues allowing them to appropriately set incident severity levels. They can troubleshoot a wide variety of technical problems and engage parties in other areas of IT to address problems. The EUS team member understands the technical infrastructure and requirements of the hardware in their respective area and how it aligns to enterprise infrastructure standards. They also are responsible for understanding and supporting aspects of the integration of desktop systems with other systems in the enterprise. The EUS team member monitors the performance of desktop hardware and maintains a secure environment. Professionals in this job family understand the Key Performance Indicators (KPIs) that identify the success of the services they provide and continually strive for improvements to operational efficiencies and seek to continually add value to the services delivered to the user community.
- Provides desktop hardware support for the user community. Works on multiple functional systems that tend to be of moderate to high complexity.
- Performs troubleshooting for moderate to high complex hardware, software and system problems. Acts as subject matter expert for at least one device type.
- May be assigned to one or more projects as a project team member.
- Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.
- Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity. Utilizes previous experience to reach resolution and will contribute to knowledge management system(s). Escalates issues when necessary.
- Responds to customer requests received via the Service Management application. Fulfills requests of moderate to high complexity. Interacts with the customers in a courteous and professional manner.
- Assists in the maintenance of and enters appropriate data into the device asset management system and the knowledge management systems to capture knowledge and work processes.
- Responds to assigned issues and troubleshoots problems with desktops, laptops, tablets, mobile carts, printers and peripherals, including purchasing and deployment of new devices. Identifies potential issues that could adversely impact end-user experience and takes corrective action. Participates in low complexity local and enterprise projects. Participates in on-call rotation and provides on-call support.
- Performs proactive maintenance on devices. Participates in the “smart hands” program to assist other IT functional areas when needed.
- General knowledge of Operational Level Agreements (OLAs) and always works within those metrics.
- Day to day interactions with user community and works collaboratively with Business and IT Stakeholders as it relates to Incident Management, Request fulfillment and Problem Management.
- Understanding and adherence to policies and procedures. Contributes to new or modified policies.
- Provides guidance, training and problem solving assistance to other team members.
Members of the End User Services (EUS) Technical Support team are responsible for on-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals. Responsibilities include responding to incidents and problems, and fulfilling requests. They also understand the business implications of computer hardware and system issues allowing them to appropriately set incident severity levels. They can troubleshoot a wide variety of technical problems and engage parties in other areas of IT to address problems. The EUS team member understands the technical infrastructure and requirements of the hardware in their respective area and how it aligns to enterprise infrastructure standards. They also are responsible for understanding and supporting aspects of the integration of desktop systems with other systems in the enterprise. The EUS team member monitors the performance of desktop hardware and maintains a secure environment. Professionals in this job family understand the Key Performance Indicators (KPIs) that identify the success of the services they provide and continually strive for improvements to operational efficiencies and seek to continually add value to the services delivered to the user community.
- Provides desktop hardware support for the user community. Works on multiple functional systems that tend to be of moderate to high complexity.
- Performs troubleshooting for moderate to high complex hardware, software and system problems. Acts as subject matter expert for at least one device type.
- May be assigned to one or more projects as a project team member.
- Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.
- Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity. Utilizes previous experience to reach resolution and will contribute to knowledge management system(s). Escalates issues when necessary.
- Responds to customer requests received via the Service Management application. Fulfills requests of moderate to high complexity. Interacts with the customers in a courteous and professional manner.
- Assists in the maintenance of and enters appropriate data into the device asset management system and the knowledge management systems to capture knowledge and work processes.
- Responds to assigned issues and troubleshoots problems with desktops, laptops, tablets, mobile carts, printers and peripherals, including purchasing and deployment of new devices. Identifies potential issues that could adversely impact end-user experience and takes corrective action. Participates in low complexity local and enterprise projects. Participates in on-call rotation and provides on-call support.
- Performs proactive maintenance on devices. Participates in the “smart hands” program to assist other IT functional areas when needed.
- General knowledge of Operational Level Agreements (OLAs) and always works within those metrics.
- Day to day interactions with user community and works collaboratively with Business and IT Stakeholders as it relates to Incident Management, Request fulfillment and Problem Management.
- Understanding and adherence to policies and procedures. Contributes to new or modified policies.
- Provides guidance, training and problem solving assistance to other team members.
Members of the End User Services (EUS) Technical Support team are responsible for on-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals. Responsibilities include responding to incidents and problems, and fulfilling requests. They also understand the business implications of computer hardware and system issues allowing them to appropriately set incident severity levels. They can troubleshoot a wide variety of technical problems and engage parties in other areas of IT to address problems. The EUS team member understands the technical infrastructure and requirements of the hardware in their respective area and how it aligns to enterprise infrastructure standards. They also are responsible for understanding and supporting aspects of the integration of desktop systems with other systems in the enterprise. The EUS team member monitors the performance of desktop hardware and maintains a secure environment. Professionals in this job family understand the Key Performance Indicators (KPIs) that identify the success of the services they provide and continually strive for improvements to operational efficiencies and seek to continually add value to the services delivered to the user community.
- Provides desktop hardware support for the user community. Works on multiple functional systems that tend to be of moderate to high complexity.
- Performs troubleshooting for moderate to high complex hardware, software and system problems. Acts as subject matter expert for at least one device type.
- May be assigned to one or more projects as a project team member.
- Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.
- Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity. Utilizes previous experience to reach resolution and will contribute to knowledge management system(s). Escalates issues when necessary.
- Responds to customer requests received via the Service Management application. Fulfills requests of moderate to high complexity. Interacts with the customers in a courteous and professional manner.
- Assists in the maintenance of and enters appropriate data into the device asset management system and the knowledge management systems to capture knowledge and work processes.
- Responds to assigned issues and troubleshoots problems with desktops, laptops, tablets, mobile carts, printers and peripherals, including purchasing and deployment of new devices. Identifies potential issues that could adversely impact end-user experience and takes corrective action. Participates in low complexity local and enterprise projects. Participates in on-call rotation and provides on-call support.
- Performs proactive maintenance on devices. Participates in the “smart hands” program to assist other IT functional areas when needed.
- General knowledge of Operational Level Agreements (OLAs) and always works within those metrics.
- Day to day interactions with user community and works collaboratively with Business and IT Stakeholders as it relates to Incident Management, Request fulfillment and Problem Management.
- Understanding and adherence to policies and procedures. Contributes to new or modified policies.
- Provides guidance, training and problem solving assistance to other team members.
Members of the End User Services (EUS) Technical Support team are responsible for on-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals. Responsibilities include responding to incidents and problems, and fulfilling requests. They also understand the business implications of computer hardware and system issues allowing them to appropriately set incident severity levels. They can troubleshoot a wide variety of technical problems and engage parties in other areas of IT to address problems. The EUS team member understands the technical infrastructure and requirements of the hardware in their respective area and how it aligns to enterprise infrastructure standards. They also are responsible for understanding and supporting aspects of the integration of desktop systems with other systems in the enterprise. The EUS team member monitors the performance of desktop hardware and maintains a secure environment. Professionals in this job family understand the Key Performance Indicators (KPIs) that identify the success of the services they provide and continually strive for improvements to operational efficiencies and seek to continually add value to the services delivered to the user community.
- Provides desktop hardware support for the user community. Works on multiple functional systems that tend to be of moderate to high complexity.
- Performs troubleshooting for moderate to high complex hardware, software and system problems. Acts as subject matter expert for at least one device type.
- May be assigned to one or more projects as a project team member.
- Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.
- Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity. Utilizes previous experience to reach resolution and will contribute to knowledge management system(s). Escalates issues when necessary.
- Responds to customer requests received via the Service Management application. Fulfills requests of moderate to high complexity. Interacts with the customers in a courteous and professional manner.
- Assists in the maintenance of and enters appropriate data into the device asset management system and the knowledge management systems to capture knowledge and work processes.
- Responds to assigned issues and troubleshoots problems with desktops, laptops, tablets, mobile carts, printers and peripherals, including purchasing and deployment of new devices. Identifies potential issues that could adversely impact end-user experience and takes corrective action. Participates in low complexity local and enterprise projects. Participates in on-call rotation and provides on-call support.
- Performs proactive maintenance on devices. Participates in the “smart hands” program to assist other IT functional areas when needed.
- General knowledge of Operational Level Agreements (OLAs) and always works within those metrics.
- Day to day interactions with user community and works collaboratively with Business and IT Stakeholders as it relates to Incident Management, Request fulfillment and Problem Management.
- Understanding and adherence to policies and procedures. Contributes to new or modified policies.
- Provides guidance, training and problem solving assistance to other team members.
Members of the End User Services (EUS) Technical Support team are responsible for on-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals. Responsibilities include responding to incidents and problems, and fulfilling requests. They also understand the business implications of computer hardware and system issues allowing them to appropriately set incident severity levels. They can troubleshoot a wide variety of technical problems and engage parties in other areas of IT to address problems. The EUS team member understands the technical infrastructure and requirements of the hardware in their respective area and how it aligns to enterprise infrastructure standards. They also are responsible for understanding and supporting aspects of the integration of desktop systems with other systems in the enterprise. The EUS team member monitors the performance of desktop hardware and maintains a secure environment. Professionals in this job family understand the Key Performance Indicators (KPIs) that identify the success of the services they provide and continually strive for improvements to operational efficiencies and seek to continually add value to the services delivered to the user community.
- Provides desktop hardware support for the user community. Works on multiple functional systems that tend to be of moderate to high complexity.
- Performs troubleshooting for moderate to high complex hardware, software and system problems. Acts as subject matter expert for at least one device type.
- May be assigned to one or more projects as a project team member.
- Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.
- Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity. Utilizes previous experience to reach resolution and will contribute to knowledge management system(s). Escalates issues when necessary.
- Responds to customer requests received via the Service Management application. Fulfills requests of moderate to high complexity. Interacts with the customers in a courteous and professional manner.
- Assists in the maintenance of and enters appropriate data into the device asset management system and the knowledge management systems to capture knowledge and work processes.
- Responds to assigned issues and troubleshoots problems with desktops, laptops, tablets, mobile carts, printers and peripherals, including purchasing and deployment of new devices. Identifies potential issues that could adversely impact end-user experience and takes corrective action. Participates in low complexity local and enterprise projects. Participates in on-call rotation and provides on-call support.
- Performs proactive maintenance on devices. Participates in the “smart hands” program to assist other IT functional areas when needed.
- General knowledge of Operational Level Agreements (OLAs) and always works within those metrics.
- Day to day interactions with user community and works collaboratively with Business and IT Stakeholders as it relates to Incident Management, Request fulfillment and Problem Management.
- Understanding and adherence to policies and procedures. Contributes to new or modified policies.
- Provides guidance, training and problem solving assistance to other team members.
Members of the End User Services (EUS) Technical Support team are responsible for on-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals. Responsibilities include responding to incidents and problems, and fulfilling requests. They also understand the business implications of computer hardware and system issues allowing them to appropriately set incident severity levels. They can troubleshoot a wide variety of technical problems and engage parties in other areas of IT to address problems. The EUS team member understands the technical infrastructure and requirements of the hardware in their respective area and how it aligns to enterprise infrastructure standards. They also are responsible for understanding and supporting aspects of the integration of desktop systems with other systems in the enterprise. The EUS team member monitors the performance of desktop hardware and maintains a secure environment. Professionals in this job family understand the Key Performance Indicators (KPIs) that identify the success of the services they provide and continually strive for improvements to operational efficiencies and seek to continually add value to the services delivered to the user community.
- Provides desktop hardware support for the user community. Works on multiple functional systems that tend to be of moderate to high complexity.
- Performs troubleshooting for moderate to high complex hardware, software and system problems. Acts as subject matter expert for at least one device type.
- May be assigned to one or more projects as a project team member.
- Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.
- Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity. Utilizes previous experience to reach resolution and will contribute to knowledge management system(s). Escalates issues when necessary.
- Responds to customer requests received via the Service Management application. Fulfills requests of moderate to high complexity. Interacts with the customers in a courteous and professional manner.
- Assists in the maintenance of and enters appropriate data into the device asset management system and the knowledge management systems to capture knowledge and work processes.
- Responds to assigned issues and troubleshoots problems with desktops, laptops, tablets, mobile carts, printers and peripherals, including purchasing and deployment of new devices. Identifies potential issues that could adversely impact end-user experience and takes corrective action. Participates in low complexity local and enterprise projects. Participates in on-call rotation and provides on-call support.
- Performs proactive maintenance on devices. Participates in the “smart hands” program to assist other IT functional areas when needed.
- General knowledge of Operational Level Agreements (OLAs) and always works within those metrics.
- Day to day interactions with user community and works collaboratively with Business and IT Stakeholders as it relates to Incident Management, Request fulfillment and Problem Management.
- Understanding and adherence to policies and procedures. Contributes to new or modified policies.
- Provides guidance, training and problem solving assistance to other team members
Job Summary
*Depending on qualifications a candidate may be hired on as an End User Technician I, II, III, or IV.
End User Technician I
Provides desktop hardware setup and basic support for the user community. Works on one or more functional applications and performs work that tends to be entry level technological and business function complexity. Responsible for desktop hardware support to the user community for functional area(s) and ensures reliability of the devices
End User Technician II
The End User Technician II provides desktop hardware support for the user community. Works on multiple functional systems that tend to be of moderate to high complexity. Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.
End User Technician III
Provides the desktop hardware deployment and implementation of low to medium complexity and cross functional programs or projects and/or provides support for the user community with high complexity. Responsible for working with customers in the support, maintenance and deployment of desktop hardware as well as the information support processes.
End User Technician IV
The End User Technician IV provides desktop hardware support expertise and direction in the implementation of highly complex / enterprise wide cross functional programs or projects. May lead team to resolution of highly complex problems.
Responsibilities
.
End User Technician I
- Responds to incidents, executes diagnosis, and performs incident resolution for those requiring low to moderate complexity; utilizes knowledge management. Escalates issues when necessary.
- Responds to customer requests via the Service Management application. Fulfills request of low to moderate complexity utilizing repeatable documented procedures. Interacts with the customers in a courteous and professional manner.
- May handle facility logistics including hardware receiving and maintenance of equipment depot. Enters appropriate data into the device asset management system and the knowledge management system.
- Receives necessary information or training to perform basic troubleshooting, installation, upgrades and fixes for new and current devices. Participates in on-call rotation and provides on-call support.
- May perform data operations functions, data entry, backup tape changes or other responsibilities as necessary to ensure the successful day-to-day operations.
- Maintains awareness of and adheres to Operational Level Agreements (OLAs).
- Interacts daily with the user community as it relates to Incident Management and Request fulfillment.
- Maintains understanding and adherence to policies and procedures and may provide input to creation or modification of policies.
End User Technician II
- Provides desktop hardware support for the user community. Works on multiple functional systems that tend to be of moderate to high complexity.
- Performs troubleshooting for moderate to high complex hardware, software and system problems. Acts as subject matter expert for at least one device type.
- May be assigned to one or more projects as a project team member.
- Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity.
- Utilizes previous experience to reach resolution and will contribute to knowledge management system(s). Escalates issues when necessary.
- Responds to customer requests received via the Service Management application. Fulfills requests of moderate to high complexity. Interacts with the customers in a courteous and professional manner.
- Assists in the maintenance of and enters appropriate data into the device asset management system and the knowledge management systems to capture knowledge and work processes.
- Responds to assigned issues and troubleshoots problems with desktops, laptops, tablets, mobile carts, printers and peripherals, including deployment of new devices. Identifies potential issues that could adversely impact end-user experience and takes corrective action. Participates in low complexity local and enterprise projects. Participates in on-call rotation and provides on-call support.
- Performs proactive maintenance on devices. Participates in the 'smart hands program to assist other IT functional areas when needed.
- General knowledge of Operational Level Agreements (OLAs) and always works within those metric
- Day to day interactions with user community and works collaboratively with Business and IT Stakeholders as it relates to Incident Management, Request Fulfillment and Problem Management.
- Understanding and adherence to policies and procedures. Contributes to new or modified policies.
- Provides guidance, training and problem solving assistance to other team members.
- Performs other duties as assigned.
End User Technician III
- Provides the desktop hardware deployment and implementation of low to medium complexity and cross functional programs or projects and/or provides support for the user community with high complexity.
- Performs troubleshooting for highly complex hardware, software and system problems for multiple device types.
- Works on multiple projects as a project team member. Acts as a subject matter expert in one or more areas.
- Responds to incidents, diagnoses and resolves complex problems and provides guidance to other team members. Contributes to knowledge management database for problem reporting and resolution. Escalates issues when necessary. Integrates with problem management and performs root cause analysis when necessary.
- Responds to customer requests of high complexity. Interacts with the customers in a courteous and professional manner.
- Maintains the device asset management system and the knowledge management systems to capture knowledge and work processes.
- Responds to assigned issues and participates in the advanced troubleshooting and deployment of new devices, upgrades, fixes and new installations. Provides feedback on technical process issues to improve overall service delivery. Participates in local and enterprise projects of low to moderate complexity. May coach and advise other team members. Participates in on-call rotation and provides on-call support.
- Exhibits knowledge of advanced desktop services skills. Ability to work closely with cross-functional IT teams on complex issues. Continues to build solid understanding of processes, procedures, and Dignity Health standards.
- May assist in the development of Operational Level Agreements (OLAs). Monitors deviations and escalates issues to more senior team members.
- Day to day interactions with user community and works collaboratively with multiple Business and IT Stakeholders as it relates to Incident Management, Request fulfillment and Problem Management, and Project delivery on small to medium size project.
- Understanding and adherence to policies and procedures. Develops new or modifies existing policies.
- Demonstrates potential leadership qualities through team motivation, coaching, and mentoring.
- Performs other duties as assigned.
End User Technician IV
- Provides desktop hardware support expertise and direction in the implementation of highly complex / enterprise wide cross functional programs or projects. May lead team to resolution of highly complex problems.
- Leads the team in troubleshooting of highly complex hardware, software and system problems.
- Works or coordinates on multiple projects, engaged in enterprise wide projects as a team member, sometimes a team leader. Acts a subject matter expert for multiple areas.
- Oversees the End User Services team to ensure customer and production support needs are achieved.
- Diagnoses and resolves highly complex issues and provides guidance to other team members. Leads team in problem resolution activities.
- Works with leadership to develop strategies for problem reporting and resolution to be used by both the customer and team.
- Responds to customer requests of high complexity, typically requiring high-level customer service to facility administration and/or VIPs. Interacts with customers and business stakeholders in a courteous and professional manner. Generates activity and status reports. Oversees the request fulfillment functions of the team.
- Ensures the accuracy of information input in the device asset management system. Oversees the team knowledge management contributions and identification of critical knowledge, availability and use.
- Leads the team in assigning issues, troubleshooting, and deployment of new devices, upgrades, fixes and new installations. Works with Site Directors and project leaders to staff and execute moderate to highly complex, enterprise solutions.
- Serves as an escalation and issue resolution point for team members. Coordinates with facility and IT leadership regarding readiness and delivery issues.
- Possesses a deep knowledge of all aspects of desktop services, utilizes advanced principles to deliver End User Services support to their customers and to advice and mentor team members. Extensive understanding of Dignity Health processes, policies, procedures and standards, and ensures team compliance.
- Interfaces with customers on Operational Level Agreements (OLAs) and monitors and reports on deviations. Ensures proper monitoring and reporting of OLA deviations.
- Day to day interactions with user community and works consistently with all levels of the Business and IT Stakeholders as it relates to Incident Management, Request fulfillment, Problem Management and Project Delivery of medium to highly complex enterprise scale projects. Seeks opportunities for improvement in adherence to OLA's and Customer Satisfaction.
- Understanding and adherence to policies and procedures. Ensures team understanding and adherence to those policies and procedures.
- Demonstrates leadership through team motivation, coaching, mentoring, and delegating.
- Perform other duties as assigned.
Position Summary:
The Endoscopy Technician, under the direct supervision of a Registered Nurse, will assume the responsibility of preparing patients for and assisting physicians with all endoscopic procedures and associated therapeutic modalities. Provides appropriate patient care according to the age of the patient, specifically, adolescent, adult and geriatric. Responsible for maintaining patient confidentiality as per Administrative Policy.
Job Summary:
Responsible for assisting physicians and nursing staff pre, post and during G.I. and pulmonary procedures and during care of patients. Supports staff ensuring proper set-up and functioning, stocking, ordering and maintenance of necessary equipment under the direct supervision of a Registered Nurse. Assists in transfer and positioning of patients.
Ensures the proper operation and maintenance of buildings, grounds, equipment, distribution lines for steam, hot water, plumbing, electricity refrigeration, sanitation for hospital and Medical Office buildings. Responds rapidly to emergency situations, including fire, and disruptions of above stated utilities. May access medication storage areas in accordance with their job function and hospital policy.
Position Summary:
The incumbent performs a variety of cleaning tasks to maintain all areas of the hospital in a clean, sanitary manner and presents a safe, attractive environment for patients, visitors and staff. The incumbent may be required to work outside of the regularly scheduled work area or take on additional responsibilities to meet the needs of the hospital at any time.
In keeping with the Dignity Health philosophy, performs a variety of cleaning tasks necessary to maintain and improve the appearance and sanitary conditions of all campuses
This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.
#missioncritical
In keeping with the Dignity Health philosophy, performs a variety of cleaning tasks necessary to maintain and improve the appearance and sanitary conditions of all campuses
This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.
#missioncritical
Position Summary:
All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner. The Environmental Services (EVS) Associate is assigned to keep and maintain an area clean, attractive, safe, and sanitary. Daily performs discharge cleaning of patient rooms, nursing units, lounges, bathrooms, ancillary areas, offices and any other areas assigned in accordance with the standard procedures of the Environmental Services department and in accordance with the facility's objectives. Transports large carts of linen to and from various areas of the hospital. Behaviors displayed towards patients, visitors, customers and co-workers are consistently friendly, cheerful and accommodating. Performs other duties as assigned. All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner.
Position Summary:
All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner. The Environmental Services (EVS) Associate is assigned to keep and maintain an area clean, attractive, safe, and sanitary. Daily performs discharge cleaning of patient rooms, nursing units, lounges, bathrooms, ancillary areas, offices and any other areas assigned in accordance with the standard procedures of the Environmental Services department and in accordance with the facility's objectives. Transports large carts of linen to and from various areas of the hospital. Behaviors displayed towards patients, visitors, customers and co-workers are consistently friendly, cheerful and accommodating. Performs other duties as assigned. All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner.
Position Summary:
All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner. The Environmental Services (EVS) Associate is assigned to keep and maintain an area clean, attractive, safe, and sanitary. Daily performs discharge cleaning of patient rooms, nursing units, lounges, bathrooms, ancillary areas, offices and any other areas assigned in accordance with the standard procedures of the Environmental Services department and in accordance with the facility's objectives. Transports large carts of linen to and from various areas of the hospital. Behaviors displayed towards patients, visitors, customers and co-workers are consistently friendly, cheerful and accommodating. Performs other duties as assigned. All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner.
Position Summary:
All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner. The Environmental Services (EVS) Associate is assigned to keep and maintain an area clean, attractive, safe, and sanitary. Daily performs discharge cleaning of patient rooms, nursing units, lounges, bathrooms, ancillary areas, offices and any other areas assigned in accordance with the standard procedures of the Environmental Services department and in accordance with the facility's objectives. Transports large carts of linen to and from various areas of the hospital. Behaviors displayed towards patients, visitors, customers and co-workers are consistently friendly, cheerful and accommodating. Performs other duties as assigned. All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner.
The Environmental Services Aide performs a variety of general task in cleaning patient rooms, offices, floor care, buffing, waxing, shampooing, extraction, polishing, public areas, hallways and other assigned areas of the hospital to create and maintain a safe, clean and orderly environment for patients, employees and visitors and to have control/distribution of all linen within the hospital.
Position Summary:
- All employees are expected to perform their duties in alignment with the vision and values of the organization.
- The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner.
- The Environmental Services (EVS) Associate is assigned to keep and maintain an area clean, attractive, safe, and sanitary.
- Daily performs discharge cleaning of patient rooms, nursing units, lounges, bathrooms, ancillary areas, offices and any other areas assigned in accordance with the standard procedures of the Environmental Services department and in accordance with the facility's objectives.
- Transports large carts of linen to and from various areas of the hospital.
- Behaviors displayed towards patients, visitors, customers and co-workers are consistently friendly, cheerful and accommodating.
- Performs other duties as assigned. All employees are expected to perform their duties in alignment with the vision and values of the organization.
- The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner.
The Environmental Services Aide performs a variety of general task in cleaning patient rooms, offices, floor care, buffing, waxing, shampooing, extraction, polishing, public areas, hallways and other assigned areas of the hospital to create and maintain a safe, clean and orderly environment for patients, employees and visitors and to have control/distribution of all linen within the hospital.