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What You’ll be Responsible For in this Role – Your Contribution & Career Journey
Provides process and /or delivery support for business and internal customers; resolves moderate to high complexity
Issues. Acts as a SME for one or more processes may be assigned (or may lead) one or more process improvement efforts. Provides process development or implementation of low to medium complexity and cross-functionl process improvement efforts.
What We’re Looking For
- Required to collect and analyze relevant data and organize meaningful information and present compelling justification for change.
- Support functional management in the development or enhancement of processes and or services.
- Able to document, articulate and present findings and recommendations for process improvements to peers and managers.
- Able to participate in strategic roadmap creation and present to stakeholders
- Provides documented risk evidence and tracking for service quality issues.
- Define and provide periodic operational and quality metrics analysis for improvement
- Identifies and works with various requestors to resolve potential conflicts.
- Consults with process and business stakeholders, vendors, analyze capability needs, and identify people, process, technology, governance, and or integration defects that hinder service delivery.
- Identifies service priorities and criteria of IT Service needs and opportunities
- Support IT’s commitment to improve patient care and safety and to support the healthcare workers
- Provides recommendations for service improvements based on IT Service best practice models and methods
- Must be able to participate in discussions with teams to gain understanding of their reporting needs and use information in the development of the process and or service.
- Identifies potential changes for quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction.
- Assists in planning and the development of short-term goals. Coordinates operational and program efforts in alignment with goals and objectives related to assigned area of responsibility.
- Identify business strategy for a service and the business processes it supports.
- Understands the process performance objectives of the organization and makes recommendation for improvement.
- Identifies process compliance concerns with Audit or other applicable compliance guidelines
- Maintaining content & knowledge user permissions, groups and associated roles
- Ability to collect and manage information via online databases, collaborative technologies, and websites while maintaining content and knowledge template, creating and updating workflows
- Creating, reviewing and publishing content to the customer-facing support website, ensuring articles meet standards for technical accuracy, as well as style guides
- Delivering content as requested using the request management process for web changes to support content, including publication of product documentation, guides and software
- Resolving interaction issues when site functions or data issues are identified, including fixing link errors and performing site maintenance tasks as assigned
- Provide training, guidance and perform troubleshooting when assistance is required by support site and knowledge management users
- Using feedback from users and research identified issues to provide recommendations for system improvements and preventive measures; and participates in the development of changes as part of the design team
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Position Summary: Supports Dignity Health system analytic leaders to drive efficient, accurate analysis of data and reporting for hospital operational and clinical needs and performance improvement initiatives across the Dignity Health system. Works independently to analyze performance data and metrics to identify trends and root cause for performance gaps. Creates clean data extracts for data analysts within and outside of the analytics team to use for analysis. Communicates complex data/information in an understandable and compelling manner to a variety of end users at many levels of the organization. Principal Duties and Accountabilities:
- Understands and combines data from a variety of disparate data sources to create meaningful analyses for system leaders. Reports, extracts, segments, summarizes, and analyzes organizational data. Creates clear and meaningful graphs, charts and other visualizations. Researches and recommends targets for key metrics and performance indicators using external benchmarks and internal data.
- Writes programming code in SQL, SAS, R or similar to extract, merge, combine datasets; cleans data and creates metrics based on customer specifications, company or national standards. Independently creates analytical products based on business requirements. Completes basic statistical analyses or predictive modelling. With oversight, analyzes and communicates the cost-benefit of performance improvement projects.
- Communicates results of data analyses and data definitions to customers in a clear and compelling manner, using written, verbal, and other mediums. Collaborates with other analytics team members and customers to understand the operational processes and clinical documentation practices and makes performance improvement recommendations. Gathers business requirements for analytics projects and products with minimal direction and oversight.
- Participates in high level system-wide projects as a data or analytic subject matter expert. Mentors and advises data analysts in understanding source and meaning of data to create effective analyses.
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Position Summary:
The Clinical Data Support Analyst's role is to examine, evaluate, and prepare reporting for various business needs across the organization. This individual will use knowledge of reporting tools to develop reporting as required by the requesting department. The Clinical Data Support Analyst is also responsible for proactively generating and compiling reports based on recommended performance improvement business processes, and operation procedures. Responsible for the collection, analysis and reporting of data (medical, financial, and quality) from internal and external systems, including designing reports and benchmarking results in a clear and concise manner, as well as aggregating, processing and interpreting report data for departmental and executive decision making in an effective and efficient manner. This individual will identify and then generate the data extractions from Meditech, HPM, HBI and Midas.
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What You’ll be Responsible For in this Role – Your Contribution & Career Journey
The Database administrators (DBA) work closely with architects, infrastructure support, systems engineers and application support teams to ensure seamless and quality IT support for Dignity Health MSO customers and alignment with Dignity Health’s IT standards, controls and governance. To be successful, individuals must possess a combination of technical, business and leadership skills. This requires an understanding of customers’ business needs, processes, and functions. They also require a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must possess excellent communication skills and the ability to influence others.
What We’re Looking For
- Provides operational support in addition to evaluation and implementation services for new products, technologies and solutions to address corporate business requirements.
- Works beyond the routine utilizing specialized knowledge and analysis of multiple variables.
- Has a comprehensive understanding and skill-sets for supported platforms/products and environments.
- Effort and activities are divided between maintenance and support of existing environments, and implementation tasks.
- Project assignments can be large in scope but are typically of medium complexity.
- Provide exceptional customer service to Dignity Health end users, business stakeholders and other members of Dignity Health IT.
- Perform daily production support activities.
- Participate in team on-call rotations.
- Perform patching and code deployments across all environments.
- Participate in minor projects associated to the enhancement, upgrade/patching, or implementation of new or existing technology solutions.
- Participates in support efforts between Enterprise IT Operations and other Dignity Health support teams.
- Initiate change management requests and adhere to the Dignity Health IT CM process.
- Perform source code/versioning management function adhering to technical management guidelines.
- Provide ownership of technical issues within the IT Operations Team.
- Conduct performance tuning and troubleshooting.
- Assist with the design and implementation of a comprehensive monitoring and alerting process across all IT Operations platforms.
- Assist with strategic planning activities (capacity planning, process improvement, maintenance, upgrade and end-of-life planning, road-map development).
- Build new test and production environments on existing or new technology solutions as required.
- Identify automation opportunities and implement scripted solutions.
- Identify technical innovation and process improvement opportunities.
- Assist with the implementation of a comprehensive and ongoing release management and planning effort.
- Utilize standard tools and methodology to develop systems and support performance metrics.
- Perform technical mentoring and cross training with other team members.
- Demonstrate a basic knowledge & expertise with Dignity Health business processes and routines.
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At Dignity Health St. Joseph’s Hospital and Medical Center, we deliver humankindness through a wide range of health, social and support services in the heart of Phoenix, Arizona. As part of our team, you will provide clinical expertise, support and oversight that helps ensure our patients receive exceptional care. As a member of our team, you will have the opportunity to champion the change by joining in our mission of healing through humankindness.
Located in Phoenix, AZ, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.
The ED Staff Pharmacist is responsible for the delivery and documentation of pharmaceutical care provided to patients using the medication use process (selecting, prescribing, dispensing, administration and monitoring of medications).
The decentralized ED pharmacist:
• Performs order verification and completes kinetics consults for associated hospital areas
• Collaborates with the ED team and provides direct patient care
• Acts as pharmaceutical consultant to provide drug information to physicians and nurses
• Precepts pharmacy practice residents and pharmacy students
• Drives pharmacy initiative development and implementation, and provides continued oversight
• Acts as a pharmacy representative in clinical, quality, and regulatory activities pertaining to the optimal use of medications
• Contributes to P&T Committee activities as appropriate
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About this opportunity:
All employees are expected to perform their duties in alignment with the vision and values of the organization.
The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost effective manner.
Under the direction of the department manager and the direct supervision of the clerical supervisor will independently performs a latitude of complex clerical and secretarial duties in the Radiology Department.
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About this opportunity:
All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost effective manner. Under the direction of the department manager and the direct supervision of the clerical supervisor will independently performs a latitude of complex clerical and secretarial duties in the Radiology Department.
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About this opportunity:
All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost effective manner. Under the direction of the department manager and the direct supervision of the clerical supervisor will independently performs a latitude of complex clerical and secretarial duties in the Radiology Department.
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Position Summary: The Application Developer II’s role is to create and maintain applications designed to support the business operations across the entire Dignity Health enterprise. This role is responsible for developing, testing, implementing, and maintaining web-based and mobile applications. Troubleshoots system problems and issues and looks for ways to improve applications. Typically requires a bachelor's degree in a related area and at least 2 years of experience developing applications. Has knowledge of a variety of healthcare concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Reports to the Application Development Manager.
- Designs, develops, tests, implements, and maintains solutions with limited direction.
- Participates in on-call rotations.
- Performs source code/versioning management function adhering to technical management guidelines.
- Leads and coordinates code/peer reviews of single facility or application focused development work to insure it aligns to the business and technical requirements.
- Provides administrative, application development, and unit testing for small to medium complex projects (and support issues) or functional areas of larger projects or programs.
- Provides application development services for support and projects that align to the software development life cycles, organizational governance policies, and industry best practices.
- Collaborates with application and project team(s) to define design and unit testing scenarios and scripts in alignment with business and system requirements.
- Participates in or Leads application development activities for a single functional area to achieve project objectives.
- Contribute to and maintain a thorough understanding of application standards, policies, and procedures.
- Ensures application development deliverables are completed on a time, budget, and quality.
- Researches and recommends appropriate application development best practices, and tools.
- Develop and applies business knowledge in one or more functional areas.
- Demonstrates potential leadership qualities through team motivation, coaching, and mentoring.
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Position Summary: Directs the fundraising progress toward meeting individual goals and works toward the successful attainment of those goals according to the development plan. Manages a portfolio of 100-125 prospects and donors to build and maintain that base and build upon that pool. Works with prospects and develops relationships to the organization ultimately increasing giving. Research, authors, and prepares mini-case statements, proposals, letters, and fundraising collateral. Manages staff and volunteers. Principal Duties and Accountabilities:
- Manages a portfolio of 100-125 prospects and donors to build and maintain that base and build upon that pool. Works with prospects and develops relationships to the organization ultimately increasing giving
- Researches, authors, and prepares mini-case statements, proposals, letters, and fundraising collateral.
- Manages staff and recruits and manages volunteer and support groups, councils, committees to support the achievement of goals associated with a discrete revenue initiative(s).
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Position Summary: Serves as a member of the Foundation development staff responsible for growing and maintaining a comprehensive major gifts program focused on attracting gifts in excess of $10,000 (or the defined major gift threshold). The manager builds strong relationships with major giving donors and prospects and actively develops a major giving pipeline of larger gifts and increased revenue. Principal Duties and Accountabilities:
- Researches and manage a portfolio of major donors and prospects. In consultation with other Foundation leadership, develops written cultivation, solicitation and stewardship plans, utilizing a moves management approach to engage prospects and donors.
- Devotes at least 60 percent of an annual work year's hours to face-to-face contacts with identified, qualified potential and existing major gift donors and provide documentation of such activities as part of a moves management program recorded on CRM.
- Manages and sustain program that engages and involves Foundation trustees, volunteers and staff in major gift planning, cultivation, solicitations and gift stewardship.
- Works with the Chief Philanthropy Officer and other appropriate leadership to identify approved potential programs and projects for major gift support. Participates in the development of cases for support and all the proposals and materials needed to make such activities successful.
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Position Summary:
Under the direction of the Chief Physician Executive, provides patient care in the outpatient setting. Nurse Practitioner is responsible for the care of his or her patients. Responsibility includes the provision of and attention to quality care of major and minor illnesses, to long range issues of health and disease and to the needs for specialty consultation.
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JOB SUMMARY
Responsible for diet order changes, menu heading ,menu distribution, menu tally and special orders. Answers the telephone and responds to orders and inquiries on Careconnect.
REQUIREMENTS
One year Diet Clerk experience and at least two years of college preferred.
BEHAVIORAL COMPETENCIES
-Consistently and positively communicates and collaborates with colleagues, supervisors, and customers, both internal and external
-Efficiently and independently plans time, meets deadlines, initiates and follows through on tasks
-Listens respectfully and carefully, demonstrating flexibility in working with others
-Demonstrates sensitivity to people of different cultures and works effectively with them
-Meets attendance standards and uses timekeeping system accurately and consistently
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In keeping with the Dignity Health core values, assists with planning and providing nutritional care to patients. Conducts nutrition assessments and diet instructions.
This position is represented by SEIU, Local 399 and is covered by the terms and conditions of the applicable collective bargaining agreement.
KEY WORDS: DIETETIC, DIETITIAN, FOOD SERVICES, HEALTHCARE, HOSPITAL
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In keeping with the Dignity Health cor values, the Diet Technician II assists with planning and providing nutritional care to patients. Conducts nutrition assessments and diet instructions.
This position is represented by SEIU, Local 399 and is covered by the terms and conditions of the applicable collective bargaining agreement.
KEY WORDS: DIETITIAN, FOOD SERVICES, HEALTHCARE, HOSPITAL
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Provides courteous and efficient meal service to the residents while performing daily job tasks. The person in this position is expected to know and support the mision and values of Dominican Oaks, and to apply the Dominican Oaks philosophy while performing job tasks.
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Provides courteous and efficient meal service to the residents while performing daily job tasks. The person in this position is expected to know and support the mision and values of Dominican Oaks, and to apply the Dominican Oaks philosophy while performing job tasks.
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Provides courteous and efficient meal service to the residents while performing daily job tasks. The person in this position is expected to know and support the mision and values of Dominican Oaks, and to apply the Dominican Oaks philosophy while performing job tasks.
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Provides courteous and efficient meal service to the residents while performing daily job tasks. The person in this position is expected to know and support the mision and values of Dominican Oaks, and to apply the Dominican Oaks philosophy while performing job tasks.
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The Huger Mercy Living Center at Dignity Health St. Joseph’s Hospital and Medical Center is a dynamic environment where you can pursue a highly challenging and rewarding career. Huger Mercy Living Center is a 48-bed, assisted living facility, providing directed care for persons living with Alzheimer’s disease and other dementias. Staff provides a state-of-the-art innovative dementia care program in a homelike setting with around the clock care, following a social, activity-based model. This mission-based program strives to instill dignity and quality of life for each person despite the progressive impairment of dementia.
