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Position Summary: Under the direction of the designated Manager or designee, the incumbent assists with the monitoring of the employees assigned to the above units to ensure a safe and secure environment for all who enter Mercy General Hospital. The incumbent also has initial responsibility for the smooth running of the various units in the best interest of patient care. Under general supervision, regularly performs a variety of supervisory and complex duties, as outlined below, involving review or processing which regularly requires the interpretation and application of specialize technical or program knowledge and exercises a high degree of independence, initiative and originality with little day-to-day supervision. May have access to or be required to distribute drugs, needles or syringes from storage locations, (such as large stock supplies, automated dispensing units and other carts) to/within patient care areas or treatment carts as defined by hospital policy/procedure.
Job ID
2020-142587
Department
Nursing Administration
Facility
Mercy General Hospital
Shift
Day
Employment Type
Full Time
Location
CA-SACRAMENTO
Position Summary: The Clinical Support Specialist I performs clinical applications support duties with the clinicians and staff providing patient care in the ambulatory clinic setting. These responsibilities include the initial computer-based training and orientation of physicians and staff as well as the on-going computer skills improvement and enhanced competency training associated with the clinical applications. The CSS I will participate in workflow design, development, and re-engineering as upgrades, enhancement requests, and new regulations are presented. The CSS I will participate as assigned on project implementation teams; workflow documentation initiatives; and clinical enhancement and optimization efforts. This position has primary responsibility for initial problem triage and assignment, first call issue resolution, critical problem solving, and collaborating/escalation with other IT support teams. • Maintains working relationships with clinicians, staff, and clinic leadership at assigned locations to ensure consistent delivery of all IT support services. • Acts as assigned resource to the various project teams assisting in the design and development of the continually improving ambulatory applications suite of solutions. • Performs the delivery of services and escalates any conflicts that may arise between matrix teams, project teams, team members, facilities, and ambulatory clinics. • Utilizes the knowledge and skills of clinical practice to recommend clinical functions that are suitable for computer applications and ensure the clinical applications are consistent with professional standards of clinical practice. • Contributes as assigned in ambulatory governance meetings, department meetings, and staff meetings. • Supports the Physician Integration functional planning process; including needs assessment, regulatory requirements, and new clinical service requirements involving key stakeholders and utilizing structured analysis methods for planning. • Delivers consistent clinical support services both within and outside the defined Service Level Agreements. • Assists in the development of process and operational redesign recommendations leading to a solution and/or functional system requirements. • Provides clinical support in all phases of a project plan including system testing, conversion planning, and training material development. • Communicates functional priorities, design techniques, issues, and issue resolution to leadership. • With others, promotes the continuity of the ambulatory computing environment and the application functionality in accordance with the intended design as deployed from clinic to clinic, market to market. • Monitors application use, system performance, hardware reliability, and software stability. Captures, defines, and prioritizes pre- and post-implementation issues. Reports and participates in the problem solving of issues that impact local and enterprise performance. • Communicates effectively, and contributes to positive interdepartmental relationships; particularly between technical and clinical staff. • Takes immediate action to meet customer/user requests or needs. • Builds relationships with peers and staff. Ensures accountability relative to timelines, work, and product, in support of reporting metrics and protocol compliance. • Uses critical thinking skills and job knowledge to resolve job-related issues. • Maintains confidentiality of all patient and Dignity Health information, communications, and documents. • Participates in the orientation and training of new physicians and staff. Provides on going assistance to ensure technical skill sets of physicians and staff maintain a standard minimum competency. • Provides assistance relative to technical skill sets for staff and incorporates them into the associated training. • Constantly evaluates training materials ensuring content is in alignment with application versions and appropriately provides end users with appropriate skills to be successful. • Demonstrates extraordinary customer relations, quality service, and dedication to providing the highest quality of service to our clinicians, staff, and patients. • Supports the efficient and effective operations of Ambulatory Clinical Information Systems, the promotion of effective user adoption, and success in deployment of these systems. • Ensures a professional and responsive atmosphere by greeting patients, visitors, staff, and physicians promptly and courteously. Refers to each individual by name when appropriate. • Upholds the mission, vision, and values of Dignity Health, as well as our sponsoring congregations. Minimum Qualifications: • 2+ years of experience providing system support to clinical staff, or working in a clinical setting with daily use of an electronic health record. • 2+ years of experience working with clinical workflows within an electronic health record. • 2+ years of proven knowledge of clinical workflows and documented ability to provide excellent support to clinical staff. • Knowledge of ambulatory/outpatient care environments and workflow processes. • Strong oral, written, and presentation skills. • Ability to work in a complex and matrixed team environment; experience working in a team-oriented, collaborative environment. • Ability to handle multiple tasks, and to set priorities, schedule, and meet deadlines. • Computer literacy (use of computer technology to accomplish tasks) and information literacy (ability to recognize, locate, evaluate, and use information appropriately). • Ability to effectively train others in the use of computers and related technologies. • Strong communication skills, ability to translate most concepts to naïve computer users and various levels of personnel from executives to end-users. • Ability to create effective interpersonal relationships.  Preferred Qualifications: - MA, LPN, LVN, RN license or other clinical degree desired. - Clinical licensure is desired, but a combination of experience and education can be considered in lieu of a clinical licensure. - Experience with Allscripts or Cerner preferred.
Job ID
2020-137718
Department
Ambulatory Physician Integration
Facility
Dignity Health System Office
Shift
Day
Employment Type
Full Time
Location
AZ-Phoenix
Responsible for most equipment maintenance, quality control record keeping and quality assurance reporting for a specific area of the laboratory. Recommends and implements changes in policies and procedures.   #bayareacls
Job ID
2020-143081
Department
Clinical Laboratory Services
Facility
Saint Francis Hospital
Shift
Day
Employment Type
Full Time
Location
CA-SAN FRANCISCO
Position Summary: Supervises laboratory personnel and operations to ensure compliance and quality in accordance with laboratory work process. Exercises authority over personnel decisions and responsible for the technical and scientific oversight of laboratory department. Principal Duties and Accountabilities: - Supervises and coaches laboratory personnel to ensure quality assurance and control as well as adherence to relevant policies and ethics. - Oversees most laboratory day-to-day operations and exercises authority over personnel decisions. - Analyzes and interprets laboratory results in accordance with established laboratory work processes. - Administers laboratory inventories such as supplies, equipment and consumables.   lab supervisor, leader, ascp, chemistry,  #DHLeader
Job ID
2020-129661
Department
Clinical Laboratory Services
Facility
Glendale Memorial Hospital and Health Center
Shift
Evening
Employment Type
Full Time
Location
CA-GLENDALE
In healthcare, we all agree that support is a must in order to be successful. Our Medical Assistants, LPNs, and RNs communicate with patients and their caregivers throughout their entire clinic experience. From front office to back office and all clinical support required in between and ensure patients and their caregivers have a positive experience. If you are a CMA, LPN, or RN who enjoys working directly with patients in a clinic setting, it’s time to connect with us!   What you’ll do: - Record patient’s medical history, vital statistics, or information such as test results in medical records - Act as a “Clinical Concierge” to patients and their caregivers - Prepare treatment rooms for patient examinations - Obtain medical information and take vitals - Escort patients to exam rooms and prepare them for the physician/nurse
Job ID
2020-110377
Department
Adult Clinic
Facility
MERCY MEDICAL CENTER-DSM
Shift
Day
Employment Type
Part Time
Location
IA-DES MOINES
In keeping with the Dignity Health core values, supports and promotes the provision of quality patient care. Actively participates as a team member in the systems, functions and activities of the unit/department.   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.
Job ID
2020-129759
Department
Definitive Observation 2
Facility
St Johns Regional Medical Center
Shift
Night
Employment Type
Full Time
Location
CA-OXNARD
JOIN US NOW as we are seeking a CERTIFIED NURSE ASSISTANT (CNA) who is passionate about the health and well-being of our patients to perform direct patient care: bathing, oral care, feeding, ambulation, vital signs and other activities of daily living as well as other duties that may include inventory, documentation, clerical, dietary, light housekeeping and computer input. Located in Phoenix, AZ, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health. 
Job ID
2020-131881
Department
Medical / Surgical / Telemetry
Facility
St Josephs Hospital and Medical Center
Shift
Day
Employment Type
Full Time
Location
AZ-PHOENIX
In keeping with the Dignity Health core values, supports and promotes the provision of quality patient care. Actively participating member is systems, functions and activities of the unit/department.  The CNA provides care for and activities of daily living, comfort and safety.   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.   #missioncritical keywords: cna, rna, sub-acute, long term care, hospital, healthcare
Job ID
2020-143954
Department
Skilled Nursing Care
Facility
St Johns Pleasant Valley Hospital
Shift
Night
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-CAMARILLO
In keeping with the Dignity Health core values, supports and promotes the provision of quality patient care. Actively participating member is systems, functions and activities of the unit/department.  The CNA provides care for and activities of daily living, comfort and safety. This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement. #missioncritical keywords: cna, rna, sub-acute, long term care, hospital, healthcare
Job ID
2020-143953
Department
Sub-Acute Care
Facility
St Johns Pleasant Valley Hospital
Shift
Day
Employment Type
Seasonal/Casual/OnCall/Supplemental
Location
CA-CAMARILLO
In keeping with the Dignity Health core values, supports and promotes the provision of quality patient care. Actively participating member is systems, functions and activities of the unit/department.  The CNA provides care for and activities of daily living, comfort and safety.   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.  keywords: cna, rna, sub-acute, long term care, hospital, healthcare
Job ID
2020-126407
Department
Sub-Acute Care
Facility
St Johns Pleasant Valley Hospital
Shift
Night
Employment Type
Full Time
Location
CA-CAMARILLO
In keeping with the Dignity Health core values, supports and promotes the provision of quality patient care. Actively participating member is systems, functions and activities of the unit/department.  The CNA provides care for and activities of daily living, comfort and safety.   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.  keywords: cna, rna, sub-acute, long term care, hospital, healthcare
Job ID
2020-126406
Department
Sub-Acute Care
Facility
St Johns Pleasant Valley Hospital
Shift
Day
Employment Type
Full Time
Location
CA-CAMARILLO
Position Summary   Consistent with Mercy Medical Center Merced (MMCM) policy and procedure, renders basic nursing care to assigned patient populations under the direction of Registered Nurse.   Collects data that allows the Registered Nurse to assess patients for nursing needs, and establish and implement a problem oriented plan of nursing care.  Implements the plan of nursing care; performs basic nursing procedures and provides direct nursing care.   Patient age populations served and the specific competencies that comprise this job title may vary among nursig units.  These specifics are found in the "Department/Unit/Orientation & Initial Assessment of Competency" checklists for this unit/position and by reference form a part of this job description.  If employee is required to float to another department, he/she will not be asked to perform task(s) not  qualified to perform.    
Job ID
2020-135787
Department
Telemetry
Facility
Mercy Medical Center Merced
Shift
Day
Employment Type
Full Time
Location
CA-MERCED
In keeping with the Dignity Health core values, supports and promotes the provision of quality patient care. Actively participates as a team member in the systems, functions and activities of the unit/department.   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.   #missioncritical
Job ID
2020-143067
Department
Crticial Care Step Down
Facility
St Johns Regional Medical Center
Shift
Night
Employment Type
Full Time
Location
CA-OXNARD
In keeping with the Dignity Health core values, supports and promotes the provision of quality patient care. Actively participates as a team member in the systems, functions and activities of the unit/department.   This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.   #missioncritical
Job ID
2020-143066
Department
Crticial Care Step Down
Facility
St Johns Regional Medical Center
Shift
Day
Employment Type
Full Time
Location
CA-OXNARD
The Aide Orderly (Certified Nurse Assistant, CNA) performs basic patient care, observations, and diagnostic services for the unit specific patient population within the guidelines of hospital policies and procedures under the direct supervision of their Licensed Vocational Nurse (LVN), Registered Nurse (RN), and/or Nurse Management Member. This position requires the full understanding and active participation in fulfilling the Mission of Community Hospital of San Bernardino. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Community Hospital of San Bernardino strategic plan and the goals and direction of the quality improvement, process, and activities.
Job ID
2020-134242
Department
Sub-Acute Neurological Care
Facility
Community Hospital of San Bernardino
Shift
Day
Employment Type
Full Time
Location
CA-San Bernardino
The Aide Orderly (Certified Nurse Assistant, CNA) performs basic patient care, observations, and diagnostic services for the unit specific patient population within the guidelines of hospital policies and procedures under the direct supervision of their Licensed Vocational Nurse (LVN), Registered Nurse (RN), and/or Nurse Management Member. This position requires the full understanding and active participation in fulfilling the Mission of Community Hospital of San Bernardino. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Community Hospital of San Bernardino strategic plan and the goals and direction of the quality improvement, process, and activities.
Job ID
2020-134238
Department
Sub-Acute Neurological Care
Facility
Community Hospital of San Bernardino
Shift
Night
Employment Type
Full Time
Location
CA-San Bernardino
The Aide Orderly (Certified Nurse Assistant, CNA) performs basic patient care, observations, and diagnostic services for the unit specific patient population within the guidelines of hospital policies and procedures under the direct supervision of their Licensed Vocational Nurse (LVN), Registered Nurse (RN), and/or Nurse Management Member. This position requires the full understanding and active participation in fulfilling the Mission of Community Hospital of San Bernardino. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Community Hospital of San Bernardino strategic plan and the goals and direction of the quality improvement, process, and activities.
Job ID
2020-134237
Department
Sub-Acute Neurological Care
Facility
Community Hospital of San Bernardino
Shift
Night
Employment Type
Full Time
Location
CA-San Bernardino
The Aide Orderly (Certified Nurse Assistant, CNA) performs basic patient care, observations, and diagnostic services for the unit specific patient population within the guidelines of hospital policies and procedures under the direct supervision of their Licensed Vocational Nurse (LVN), Registered Nurse (RN), and/or Nurse Management Member. This position requires the full understanding and active participation in fulfilling the Mission of Community Hospital of San Bernardino. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Community Hospital of San Bernardino strategic plan and the goals and direction of the quality improvement, process, and activities.
Job ID
2020-134234
Department
Sub-Acute Neurological Care
Facility
Community Hospital of San Bernardino
Shift
Night
Employment Type
Full Time
Location
CA-San Bernardino
The Aide Orderly (Certified Nurse Assistant, CNA) performs basic patient care, observations, and diagnostic services for the unit specific patient population within the guidelines of hospital policies and procedures under the direct supervision of their Licensed Vocational Nurse (LVN), Registered Nurse (RN), and/or Nurse Management Member. This position requires the full understanding and active participation in fulfilling the Mission of Community Hospital of San Bernardino. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Community Hospital of San Bernardino strategic plan and the goals and direction of the quality improvement, process, and activities.
Job ID
2020-134230
Department
Sub-Acute Neurological Care
Facility
Community Hospital of San Bernardino
Shift
Night
Employment Type
Full Time
Location
CA-San Bernardino
The Certified Nursing Assistant will work under the direction of the Registered Nurse and or Licensed Vocational Nurse in providing basic patient care services, basic patient observation and basic diagnostic services. Provides basic bedside nursing care to the adolescent, adult and older adult (geriatric) patient as directed and supervised by a Nurse. May have access to and transport non-controlled medications as directed.
Job ID
2020-121464
Department
Medical / Surgical ICU
Facility
St Mary Medical Center - Long Beach
Shift
Night
Employment Type
Full Time
Location
CA-LONG BEACH
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