Supervisor Hospice Services

Job ID
Employment Type
Full Time
Hospice Outpatient Administration
Hours / Pay Period
Mercy San Juan Medical Center
Standard Hours
standard business hours Monday - Friday 08:30 AM - 5:00 PM
Work Schedule
8 Hour


Mercy San Juan Medical Center, a Dignity Health member, is a nationally recognized not-for-profit hospital located in Carmichael, California, serving the areas of north Sacramento County and south Placer County. The 370-bed facility is one of the region’s largest and most comprehensive medical centers, caring for more than 150,000 people each year and contains the only Comprehensive Stroke Center in the greater Sacramento region.



Our large progressive certified MediCare/MediCal Hospice Agency serves a diverse client base throughout the Sacramento Service area.

Position Summary:
The incumbent supervises our hospice services and contributes collectively to the provision of high quality patient care. Monitors and supports the desired outcomes as established for their specific area of responsibility.
Principal Duties and Accountabilities:
  • Supervisors all clinical services and meets department specific matrices in order to promote quality care and control operational costs.
  • Ensures the unit is in compliance with State and Federal licensing and regulatory requirements, TJC Accreditation reimbursement requirements and practice standards.
  • Actively consults with MHH/MH Operations Team, Hospice Medical Director, Interdisciplinary Team and the patient's primary physician to assess the patient's eligibility and the appropriateness of patient care throughout the plan of the treatment, and provides IDT oversight to assure continued appropriateness of hospice patients throughout their stay. 
  • Represents the agency at internal and external meetings as requested to assure Hospice issues are addressed and collaborative practice is achieved. 

Mercy Hospice is a comprehensive program offered by Dignity Health for individuals and families facing serious and life-threatening illness with a prognosis of six months or less.  Mercy  Hospice professionals and volunteers offer physical, emotional, and spiritual comfort to patients and families.  The primary focus of Mercy Hospice is to enable families to care for their loved ones at home.  Specialized support and care are carried out under the direction of a physician and include:


  • Regular nursing visits to assist in pain and symptom management
  • Emotional support, education and community resources provided by a social worker to assist the patient and family
  • Spiritual support provided by a hospice chaplain
  • Personal services provided by certified home health/hospice aides
  • Volunteer services for companionship, respite, and caregiver support
  • Continuing support to families for a period of 13 months through our bereavement (grief) program


The Mercy Hospice team consists of physicians, nurses, social workers, counselors (including dietary), chaplains, home health aides, and volunteers.  The hospice team meets regularly to discuss current cases and coordinate care to ensure quality and continuity for the patient.  The medical director meets with the team to review care plans, giving direction and advice as necessary.  Additional services are provided such as pharmacy, physical therapy, and occupational therapy when needed.


Hospice provides 24 hour-a-day support for patients and their families.


Mercy Hospice is a Medicare-certified, Joint Commission accredited program.  We are also a member of the National Hospice and Palliative Care Organization (NHPCO), California Hospice and Palliative Care Association (CHAPCA), California Association for Health Services at Home (CAHSAH), and the National Association for Home Care & Hospice (NAHC).  We are a partner in the We Honor Veterans (WHV) program.  Mercy Hospice also contracts with many major private insurance companies that provide a hospice benefit.  Regardless of ability to pay, Mercy Hospice is available to patients and families who are facing life-limiting illness.    





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  • Current CA RN license 
  • Minimum of two (2) years of management experience (within the last 5 years) in a hospice agency, primary care clinic or health facility. 
  • Sufficient knowledge and expertise in clinical decision making for the patient population assigned



  • Bachelor's or Masters degree in health or business related field
  • Supervisory experience


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