Chief Operating Officer

Job ID
2019-94075
Employment Type
Full Time
Department
Operations
Hours / Pay Period
80
Facility
St Josephs Hospital and Medical Center
Shift
Day
Standard Hours
Monday - Friday (8:00 AM - 5:00 PM)
Work Schedule
8 Hour
Location
AZ-PHOENIX

Overview

Located in the heart of Phoenix, Ariz., St. Joseph's Hospital and Medical Center is a 586-bed, not-for-profit hospital that provides a wide range of health, social and support services with special advocacy for the poor and underserved. St. Joseph's is a nationally recognized center for quality tertiary care, medical education and research. It includes the internationally renowned Barrow Neurological Institute, the Muhammad Ali Parkinson Center, the Norton Thoracic Institute, a campus of Creighton University's Medical School and the first Level I Trauma Center in Arizona verified by the American College of Surgeons. U.S. News & World Report routinely ranks St. Joseph's among the best hospitals in the United States for neurology and neurosurgery. For more information please visit our website at https://www.dignityhealth.org/arizona/locations/stjosephs.

Responsibilities

Position Summary:
 
Ensures that activities and/or operations are appropriately integrated with the strategic plan. Ensures the provision of quality care and services through the cost effective management of the facilities. Participates in the development of hospital wide patient care programs, policies, and procedures that describe how the care needs of patient populations are assessed, evaluated and met.
 
Principal Duties and Accountabilities:
  • Implements effective and ongoing programs to measure, assess, and improve the quality of care/services provided to patients/customers. Implements operational improvements using appropriate data and benchmarking in conjunction with effective use of process improvement techniques.
  • Ensures that activities and/or operations are appropriately integrated with the strategic plan while making sure the provision of quality care and services through the cost effective management of the facility.
  • Participates in the development of hospital wide patient care programs, policies and procedures that describe how the care needs of patient populations are assessed, evaluated and met
  • Assists and advises the President and CEO in establishing and executing strategic business plans to achieve operational objectives and in formulating and implementing best practices and policies

#missioncritical

#DHLeader

Qualifications

Education and Experience: 
  • Bachelor’s degree required. Master’s degree in hospital administration (or an equivalent combination of education and/or additional job-related experience) is preferred.
  • Minimum of seven (7) years of experience in a related field. Minimum of five (5) years of management experience. Progressively responsible administrative experience in major healthcare institutions, preferably in an acute care setting.

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