• Field Service Specialist II - Imaging

    Job ID
    2019-89083
    Employment Type
    Full Time
    Department
    Clinical Engineering
    Hours / Pay Period
    80
    Facility
    Dignity Health Medical Group Region
    Shift
    Day
    Location
    San Francisco
    State/Province
    CA
    Standard Hours
    Monday - Friday 8:00am - 5:00pm
    Work Schedule
    8 Hour
  • Overview

    Dignity Health, one of the nation's largest health care systems, is a 22-state network of more than 9,000 physicians, 63,000 employees, and 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved. In FY17, Dignity Health provided $2.6 billion in charity care, community benefit, and unpaid cost of government programs. For more information, please visit our website at www.dignityhealth.org.

    Responsibilities

    NOTE:  This position will support the Medical Foundation Clinics within the Market.

     

    Position Summary:
     
    This position provides specialized repair (radiology, nuclear medicine, ultrasound, etc.) and maintenance services to diagnostic imaging equipment and biomedical equipment.
     
    Principle Duties and Accountabilities:
    • In addition to duties of Field Service Specialist I, performs repair and maintenance on intermediate imaging equipment, such as Digital Radiography units, basic CT, CT Sim, basic oncology and Vascular/Specials systems more than 60% of the time.
    • Utilizes training opportunities to significantly reduce contract dependency for the same equipment.
    • Employee functions as a leader in the Clinical Engineering department, providing oversight and assistance to FSS, for the efficient and cost effective repair and maintenance of imaging equipment.
    • Effectively handles all service emergencies and necessary communications with Vendor, Department, and Clinical Engineering Account Manager.
    • Assists in the ordering of parts and supplies necessary for the servicing of Diagnostic Imaging and Biomedical equipment.
    • Is capable of providing coverage and support for Account Manager during manager’s absence.
    • Provides input to the Account Manager regarding new service opportunities within a location serviced by the Clinical Engineering Division.
    • Provides appropriate service cost history to the Account Manager with an emphasis on Contract Vs. Time and Material contrast for the continual reduction of service expense.
    • May also provide repair and maintenance of general biomedical equipment as secondary responsibility or as assigned.

    #ClinicalEngineering

    Qualifications

    Minimum Qualifications:
    • Associate's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering or related field required or military equivalent
    • A minimum of five (5) years of experience servicing medical imaging equipment such as General X-Ray (Rad, including but not limited to Rad Rooms, Portables and C-Arms)
    • Must have the ability to repair and maintain a wide variety of imaging equipment

    Preferred Qualifications:

    • Bachelor’s degree preferred
    • Certification for Radiological Equipment Specialist (CRES) certification preferred

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