Field Service Specialist II (Imaging)

Job ID
Employment Type
Full Time
Clinical Engineering
Hours / Pay Period
Dignity Health Medical Group Region
Standard Hours
call required
Work Schedule
8 Hour


Dignity Health, one of the nation's largest health care systems, is a 22-state network of more than 9,000 physicians, 63,000 employees, and 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved. In FY17, Dignity Health provided $2.6 billion in charity care, community benefit, and unpaid cost of government programs. For more information, please visit our website at



This position provides specialized repair (radiology, nuclear medicine) and maintenance services to diagnostic imaging and/or laboratory equipment, and biomedical equipment


  1. In addition to duties of Field Service Specialist I, performs repair and maintenance on intermediate imaging equipment, such as Digital Radiography units, basic CT, CT Sim, basic oncology and Vascular/Specials systems more than 60% of the time.
  2. Utilizes training opportunities to significantly reduce contract dependency for the same equipment.
  3. Employee functions as a leader in the Clinical Engineering department, providing oversight and assistance to FSS, for the efficient and cost effective repair and maintenance of imaging equipment.
  4. Effectively handles all service emergencies and necessary communications with Vendor, Department, and Clinical Engineering CE Manager.
  5. Assists in the ordering of parts and supplies necessary for the servicing of Diagnostic Imaging and Biomedical equipment.
  6. Is capable of providing coverage and support for CE Manager during manager’s absence.
  7. Provides input to the CE Manager regarding new service opportunities within a location serviced by the Clinical Engineering Division.
  8. Provides appropriate service cost history to the CE Manager with an emphasis on Contract Vs. Time and Material contrast for the continual reduction of service expense.
  9. May also provide repair and maintenance of general biomedical equipment as secondary responsibility or as assigned.
  10. Other duties as assigned by management
  11. Must keep up to date on technological and medical advances
  12. Must maintain up to date understanding of The Joint Commission, NFPA, and other regulatory agencies/standards.



Minimum Requirements:

- Associates degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering or related field required or military equivalent.

- A minimum of five (5+) years’ experience.

Preferred Knowledge/Skills:

- Bachelor’s degree preferred.


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