The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first.
Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for the employee and their dependents, Health Spending Account (HSA), Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.
Creates and leads an organizational compliance and privacy structure which enables Dignity Health facilities, entities, business units, and affiliates to reasonably implement, monitor and enforce a program to prevent and detect criminal or unlawful conduct, and ensure activities relative to Medicare, Medicaid, and other government programs are conducted in a manner consistent with program requirements.
Core Competency | Details |
Patient/Customer Focus | Ensuring that the patient/customer perspective is a driving force behind our actions and business decisions; crafting and implementing service practices that meet patients'/customer's and own organization’s needs. (Focus also includes internal and external customers.) |
Driving for Results | Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from the achievement, creativity and continuous improvement. Goes the extra mile. |
Leading Through Mission, Vision & Values | Keeping the organization’s mission, vision and values at the forefront of associate decision making and action. |
Facilitating Change | Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace. |
Technical Competence | Demonstrates breadth and/or depth of professional/technical skills and capabilities required for position; shares knowledge; sets or contributes to the Company’s direction within area of expertise. |
Building Partnerships & Teamwork | Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, department, units or organizations to help achieve business goals. Resolves issues and problems, and makes a significant contribution to team efforts. |
Building Trust | Interacting with others in a way that gives them confidence in one’s intentions and those of the organization. |
Functional Competency | Details |
Decision Making and Critical Thinking | Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. |
Risk Management | Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply this knowledge appropriately to diverse situations. |
Auditing | Knowledge of the organization's internal audit processes, practices and methods; ability to perform audits to ensure organizational compliance. |
Systemic Perspective | Knowledge of and insight into all the pieces and parts that produce results and ability to utilize various methods and techniques to frame problems and situations from the perspective of their impact on the entire system; to make appropriate action plans and take the right risks. |
Business Ethics | Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct; ability to demonstrate ethical behavior in diverse situations. |
Organizational Governance | Knowledge of the processes, customs, policies, and rules affecting the way the organization is administered and controlled; ability to ensure compliance with same. |
Healthcare Regulatory Environment | Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities. |
We are an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as need, to assist them in performing essential job functions.
Dignity Health Management Services Organization does not accept unsolicited agency resumes. Dignity Health Management Services Organization is not responsible for any fees related to unsolicited resumes.
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