Dignity Health

  • Accounts Payable Document Handling Specialist

    Job ID
    Employment Type
    Full Time
    Accounts Payable
    Hours / Pay Period
    Corporate Service Center
    Rancho Cordova
    Standard Hours
    Work Schedule
    8 Hour
  • Overview


    Dignity Health, one of the nation’s largest health care systems, is a 22-state network of more than 9,000 physicians, 63,000 employees, and 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved. In FY17, Dignity Health provided $2.6 billion in charity care, community benefit, and unpaid cost of government programs. For more information, please visit our website at www.dignityhealth.org. You can also follow us on Twitter and Facebook.




    Position Summary:

    The Accounts Payable Document Handling Specialist is responsible for the day-to-day activities related to high volume mail processing, invoice scanning and disbursement requiring special handling.  This position includes the timely preparing of accounts payable documents using Kofax technology in compliance with Dignity Health policies. This position is also responsible for check production of daily patient refunds and on-site check runs.  The Sacramento office handles the processing for the Northern and Central California hospitals; health related affiliated corporations as well as the Dignity Health Medical Foundation (DHMF) facilities, processing over 64,000 invoices monthly.  Additional facilities may be added into the consolidated centers as the need is identified, further expanding the scope of the position.
    Dignity Health is committed to furthering the healing ministry of Jesus and dedicates resources to: Delivering compassionate, high-quality, affordable health services, Serving and advocating for our sisters and brothers who are poor and disenfranchised and Partnering with others in the community to improve the quality of life
    Principal Responsibilities:                                                  
    Mail Handling: Preparation of incoming invoices, statements, and correspondence for scanning, Distribution of other mail to appropriate accounts payable staff, Coordinate daily mail pickup and delivery including express packages, Identify invoices containing Patient Health Information (PHI) and Handle PHI in accordance with department Policies and Procedures
    Invoice scanning process to include:  Sort Invoices according to established guidelines, Scanning of invoices into imaging software, Identification of items that require special handling or enclosures, Ensure visible invoices are created, Timely rescans of items that are not clearly legible, Maintains accurate documentation of invoices for processing and storage; ensuring compliance within Corporate and Federal guidelines and Manage invoice scanning backlog to ensure that all invoices are scanned within 24 hours of receipt
    Check Production for daily Patient Refunds and on-site check runs: Process daily check runs according to established schedules, Maintenance of check register files and check log, Ensure that enclosures are attached to checks and mailed as noted, Ensure that outgoing checks are mailed timely and rush payments are sent via express mail when appropriate and Order envelopes and check stock as needed
    Maintenance of all department equipment: Equipment to be kept clean and in operating order, Ensure preventative maintenance is performed on schedule and Timely reporting of break-down or service needs.
    Overall Accountabilities:
    • Keeps informed of changes related to departmental policies and procedures
    • Maximizes the use of all available resources, productive time, and the time of others
    • Uses good judgment and seeks the guidance of a Supervisor or Manager when needed
    • Works as a team member, performing duties as needed, even when not assigned, but to ensure the team is reaching goals
    • Identifies problems and using forward thinking skills to propose solutions
    • Performs duties independently and with little to no supervision


    Minimum Qualifications:                                                                                  
    • One year in a corporate environment handling mail and scanning
    • High School Diploma or Equivalent
    • Knowledge of accounts payable
    • Ability to work independently and under tight deadlines
    • Excellent interpersonal, verbal and written communication skills
    • Ability to learn new software quickly and transfer knowledge of software to others
    • Analytical and quantitative skills
    • Handles high volume of work with excellent quality
    • Seeks methods to improve current processes by identifying problems and proposing viable solutions to management
    Preferred Qualifications:
    • Business school certification or Associates Degree


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