The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first.
What We Offer
Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for the employee and their dependents, Health Spending Account (HSA), Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.
What you’ll be Responsible For in this Role - Your Contribution & Career Journey
Arizona Care Network (ACN) is a clinically integrated (CI) physician network and Accountable Care Organization (ACO) sponsored by Dignity Health, a Tenet company. Our comprehensive health care network includes more than 4,000 providers and fourteen hospitals in Arizona. The Director of Practice Transformation reports to the ACN Executive Director, Clinical Service Operations and is an employee of Inland Health Organization of Southern California, Inc., doing business as Dignity Health Management Services Organization, a physician support organization owned by Dignity Health.
The Director of Practice Transformation supports ACN clinicians by providing their teams education, toolkits, workflow and coding recommendations, and actionable data/scorecards to position the ACN as a market leading ACO. Emphasis will be on the clinical quality measures tied to our risk based ACO contracts in the ambulatory setting, and on accurate capture of the illness burden of our Medicare Advantage populations (HCC/RAF scores). This leader will also support the patient experience through creating a service oriented culture within his/her own team and will support ACN clinician teams on improving their net promoter scores (NPS) and CG-CAPS results.
The Director of Practice Transformation will instill a mindset of continuous quality improvement within his/her team, and will always look for opportunities in the data to improve our support of our patients/clinicians as they meet the quadruple aim. This executive will represent the ACN in numerous settings with the leadership of the ACN’s large group practices, as well as the system representatives from Abrazo Health and Dignity Health.
What we’re looking for:
Additional Required Qualifications:
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