Dignity Health

  • Registrar

    Job ID
    2018-66950
    Employment Type
    Seasonal/Casual/OnCall/Supplemental
    Department
    AZ General Hospital - Mesa (Baseline & Gilbert) 24/7 Emergency Room
    Hours / Pay Period
    72
    Facility
    Arizona General Hospital - Laveen
    Shift
    Night
    Location
    Mesa
    State/Province
    AZ
    Standard Hours
    Varied Days / 7:00am -7:00pm
    Work Schedule
    12 Hour
  • Overview

    At Dignity Health’s Arizona General Hospital, we deliver humankindness through a wide range of health, social and support services in the heart of Phoenix, Arizona.  As part of our team, you will provide clinical expertise, support, and oversight that helps ensure our patients receive exceptional care.  Also, you will have the opportunity to champion the change by joining in our mission of healing through humankindness.

     

     

    #HelloAHGNowHiring

    Responsibilities

    The Patient Access Representative (PAR) is the first point of contact with patients and serves one of the most important functions in our facilities. The PAR will courteously and professionally greet patients and obtain accurate demographic and insurance information for registration. This position will work in harmony with clinical staff to ensure each patient is given the highest level of customer service and every staff member is treated with the utmost respect.  The PAR will carry-out his/her duties by adhering to the highest standard of ethical and moral conduct and fully support the mission, vision, and values of Dignity Health.

    • Demonstrates ability to effectively communicate (written & oral) with individuals and groups of various backgrounds and educational levels in high stress situations.
    • Demonstrates ability to manage multiple, changing priorities in an effective and organized manner, under stressful demands while maintaining exceptional customer service.
    • Obtains complete and accurate demographic, insurance and financial data to complete registration.
    • Updates and maintains patient database according to established procedures.
    • Completes and balances all daily transaction paperwork .
    • Maintains an open line of communication with all team members.
    • Maintains consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
    • A PRN position is 1-2 shifts per week.

     

     #HelloAHGNowHiring

    Qualifications

    Education & Experience

    • High school diploma or equivalent is required; some college is preferred.
    • Minimum of one year relevant experience in hospital environment.
    • Experience providing customer service to patients and their families is preferred.
    • Experience working in an Emergency Department is preferred.
    • Experience working with patient records and charts and an understanding of insurance plans is preferred.

    Skills & Attributes

    • Ability to incorporate excellent customer service skills in dealing with patients, personnel, physicians, and peers.
    • Must be self-driven and possess the ability to work in teams with minimal daily supervision.
    • Ability to work in a fast-paced, professional environment.
    • Ability to communicate in a clear, concise, and organized manner and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Proficiency in Microsoft Office is required.

     

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    Join one of our Talent Communities to learn more about a career at Dignity Health and experience #humankindness.