Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center, the Los Angeles Center for Women’s Health, obstetrics and pediatric services, and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems. Visit https://www.dignityhealth.org/socal/locations/californiahospital for more information.
Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include:
The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.
This position is represented by SEIU.
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