Dignity Health


    Job ID
    Employment Type
    Full Time
    ED Patient Registration
    Hours / Pay Period
    Community Hospital of San Bernardino
    Standard Hours
    Sunday and Monday 6pm, Thursday, Friday, and Saturday 2pm
    Work Schedule
    8 Hour
  • Overview

    Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 347-bed, acute care, nonprofit, community hospital located in San Bernardino, California.  Known for its programs in maternity care and pediatrics, behavioral health and long-term subacute care for adults and children, the hospital also includes inpatient and outpatient surgery.  The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems.  Visit https://www.dignityhealth.org/socal/locations/san-bernardino for more information.


    The Admitting Representative is responsible for facilitating a positive patient experience through friendly coordination and advocacy in terms of reception, registration and other interactions during the patient's stay in the facility. Duties include assisting in proper identification of the patient, collection of patient demographics information, cashiering, financial counseling, advocating for government programs, as well as anticipating and responding to the non-clinical needs of patients and their families. This position requires the full understanding and active participation in fulfilling the Mission of Community Hospital of San Bernardino. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Community Hospital of San Bernardino strategic plan and the goals and direction of the quality improvement, process, and activities.


    REQUIREMENTS: Two (2 ) years current experience in the following areas: Hospital front office, Admitting Registration, Medical front office, 35 WPM keyboarding skills, basic knowledge of computer usage and knowledge of medical terminology is required. Bilingual (English/Spanish) preferred.


    •  Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.
    • High School diploma, GED or equivalent.
    •  Thorough understanding of insurance policies and procedures. • Working knowledge of medical terminology. • Able to perform basic mathematics for payment calculation. • Experience in requesting and processing financial payments. • Intermediate to advanced computer skills. • Knowledge of charity care programs as well as the various government and non-government programs preferred.


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