Dignity Health

  • Administrative Assistant II

    Job ID
    Employment Type
    Full Time
    General & Administrative
    Hours / Pay Period
    Dignity Health Management Services Organization
    Standard Hours
    Monday - Friday (8:00 AM - 5:00 PM)
    Work Schedule
    8 Hour
  • Overview

    The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways.  Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing  costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first.


    Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for  the employee and their dependents,  Health Spending Account (HSA), Life Insurance and Long Term Disability.  We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.


    The Arizona Care Network (ACN) is a clinically integrated physician network and is a Dignity Health and Abrazo Health physician collaboration.  The Health Coach reports to the ACN Manager, Health Coach, and is an employee of Dignity Health Management Services Organization.


    The Administrative Assistant II is responsible for performing a wide variety of administrative tasks in support of the mission and vision of the ACN. The Administrative Associate II will be assigned to one or multiple Executives (may be Executive Director or C-level staff), with additional administrate responsibilities for the departments supported by the assigned Executives staff.



    • Ensure effective communication with the departmental leaders, as well as across departments and entities to ensure information is shared for effective operations. Serve as an effective resource/liaison for managers, clinicians, the public and other employees.
    • Maintain organizational excellence within ACN
    • Attend assigned ACN Committee meetings and organize, prepare and distribute the meeting agendas, transcribe and distribute minutes and attachments.
    • Maintain the daily schedules of the department leaders, including making travel arrangements, scheduling meetings, conferences and performing other activities in administrative support of the team.
    • Respond in a timely manner to all correspondence, including telephone calls, e-mail messages and written correspondence and forwards to appropriate Executive, as appropriate.
    • From information provided by the department leaders, as well as feedback solicited from other subject matter experts, draft presentations, business plans, spreadsheets, and other documents specific to the program(s).
    • As assigned, monitor and maintain supplies and manage inventory to ensure operational functionality for departments.
    • Process staff expense and mileage reimbursement as appropriate.
    • Coordinate meetings and events that may include both, either, internal and external customers
    • Maintain records and ensures compliance with documented policies and procedures.
    • Demonstrate ability to problem-solve in routine and non-routine situations.
    •  Demonstrate tact, courtesy and a positive attitude consistently in communication and interaction with other employees, visitors, physicians, directors and the public.
    • All other duties as assigned.




    • Type 60 words per minute or more, strong computer skills in Microsoft Office suite of applications (Outlook, WORD, EXCEL, and PowerPoint).






    1. A) EXPERIENCE: 2-5 years secretarial and administrative support of senior level executives.  Data manipulation and analysis.
    2. B) EDUCATION AND TRAINING: High School diploma required, college degree preferred
    3. C) SPECIALIZED KNOWLEDGE AND SKILLS: Position requires a high degree of professionalism and competent judgment in supporting the activities of the Officers of the Arizona Care Network. Must possess a high degree of propriety in dealing with confidential situations, documents and information on a daily basis.  Detail-oriented and analytical skills required. Must possess excellent verbal/written communication and interpersonal skills, and possess superior organizational skills.


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