Dignity Health

  • Director of Meeting & Events

    Job ID
    2018-59627
    Employment Type
    Full Time
    Department
    Office of the CAO
    Hours / Pay Period
    80
    Facility
    Dignity Health System Office
    Shift
    Day
    Location
    San Francisco
    State/Province
    CA
    Standard Hours
    Monday - Friday (8:00 AM - 5:00 PM)
    Work Schedule
    8 Hour
  • Overview

    Dignity Health is one of the nation's largest health care systems. As of June 30, 2017, Dignity Health operated more than 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics in 22 states, through its network of more than 9,000 physicians and more than 60,000 employees. Headquartered in San Francisco, CA, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to those who are poor and underserved. In its fiscal year ended June 30, 2017, Dignity Health provided $2.6 billion in charitable care and services. More information on Dignity Health is available at www.dignityhealth.org.

     

    Responsibilities

    Job Summary:  System Director – Meeting/Events Planning

    Serves as leader/support for the system meetings; collaborating with stakeholders on meeting and special events hosted by Dignity Health (pre-event, onsite, and post event).   Provides a total participant experience reflective of the ministry’s mission, vision, and values.  Provides strategic support to the overall goals/objectives of meeting/events.

     

    Job Responsibilities

    Partners with management and functional staff in all phases of meeting/event planning through execution and post review.

     

    Ensures that the Meeting/Event department effectively provides:

    • Registration (site design, web design)
    • On-site registration management
    • Oversight of logistics
    • Scheduling
    • Site visit management
    • Contract management (legal, health, safety, vendor)
    • Staffing
    • Finance and budgeting (forecasting income and expenditures, fixed and variable costs)
    • Project management (strategy, planning, execution, monitoring, managing changes)
    • Event management (site inspections, layout, flow, floor plans, ancillary plans, special services)
    • Production management
    • Supplier management
    • Hotel management (group reservations, CSM, sales, AV, and F & B)
    • On-site staffing
    • Exhibit hall management
    • Content management as appropriate
    • Session and speaker management
    • Transportation management
    • Security and safety
    • Technical assistance on site
    • Ensure appropriate legal review/releases (working with legal, communications, marketing, social media, photographers, videographers)
    • Orientation and training to departmental staff on meeting teams
    • Similar branding/production results reflective of Dignity Health’s mission, vision, and values
    • Collaborate with teams to create/design event brand identity which will be applied to all event elements
    • Post-event wrap up

     

    Serves as liaison between Dignity Health function and external vendors and sites.  Partners with respective functions in their meetings.  Organizes and oversees development and quality of all materials, orientation, communications, follow-ups.  Considers the perspectives of meeting event executive sponsor as the key customer.

     

    Supervises a team of 3-4 individuals who provide support (e.g. technology, web design, registration, logistics, etc.)

    Qualifications

    Education

    Bachelor’s degree

     

    Experience

    Minimum of five years’ experience in overseeing large scope, complex meetings/events

    Participation in meeting/event planning training and classes

    Experience cultivating and managing relationships with senior level executives, and individuals at all levels who support meetings/events

     

    Skills

    Knowledge of the processes, customs, policies and practices affecting how meeting/events are planned, and implemented.

    Highly-developed written and verbal communication skills

    Results/action orientated

    Well-developed project management skills

    Knowledge and ability to participate in web designing (e.g. registration and event apps)

    Ability to provide training to work teams on all elements of meeting/event planning/implementation

    Ability to provide strategic support to identify objectives and the needed tactics to achieve success

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