Dignity Health

  • Manager Of Internal Communications

    Job ID
    Employment Type
    Full Time
    Public Relations
    Hours / Pay Period
    Dignity Health System Office
    San Francisco
    Standard Hours
    Work Schedule
    8 Hour
  • Overview

    Dignity Health is one of the nation's largest health care systems. As of June 30, 2017, Dignity Health operated more than 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics in 22 states, through its network of more than 9,000 physicians and more than 60,000 employees. Headquartered in San Francisco, CA, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to those who are poor and underserved. In its fiscal year ended June 30, 2017, Dignity Health provided $2.6 billion in charitable care and services. More information on Dignity Health is available at www.dignityhealth.org.




    Position: Manager of Internal Communications

    Location: San Francisco, CA
    Manages internal communications that focus and engage key internal  constituencies on the organization’s operational business priority initiatives, and brand promise. Provides proactive leadership, executive counsel and development of the internal communication planning, programs, and materials necessary to drive and support the  organization’s priorities, and in coordination with the system’s priorities and staff.
    • Works closely with leadership to manage, create, oversee and implement interactive communications plans, messaging, activities, and tactical implementation to support strategic interactive communication priorities for employees, physicians, sponsors, and volunteers throughout the service area to help strengthen overall employee engagement.
    • Ensures Dignity Health’s mission, brand, and business goals are represented in internal-facing communications. 
    • Writes and edits content for various initiatives, including but not limited to: newsletter articles, presentations, talking points, digital content, social media, letters, brochures, training materials, speeches, and video scripts.
    • Supports the building and maintaining of the communication ambassador programs throughout the system.
    • Self directs work to ensure timely and accurate portrayal of messages and materials and works collaboratively with others functions to drive results (e.g., HR).


    • Knowledge of healthcare industry's trends, directions, major issues, regulatory considerations and trendsetters; ability to apply this knowledge appropriately to diverse situations.
    • Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
    • Understanding of the need to carefully evaluate the impact of emerging business situations and choose the best path forward and ability to select and assertively communicate actions and activities that maximize organization performance.
    • Knowledge of effective project management strategies and tactics and ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
    • Knowledge of and ability to utilize the means, tools, techniques and media to communicate information about the organization internally and externally.
    • Knowledge of organizational practices and considerations for communicating in the public arena, from the community to global public relations (PR); the ability to communicate to various forms of media outlets effectively and establish favorable public relations.




    Education and Experience: 

    • Minimum of five  (5) years of experience in  communications, journalism, or a related field is required. Health care experience preferred.
    •  Bachelor's degree in marketing or a related field is required related field and/or a combination of education and/or additional job related experience in lieu of the degree.


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