Dignity Health

  • MA / MOR

    Job ID
    2018-56604
    Employment Type
    Per Diem
    Department
    Contact Center
    Hours / Pay Period
    .01
    Facility
    Dignity Health Medical Group Stockton
    Shift
    Day
    Location
    STOCKTON
    State/Province
    CA
    Standard Hours
    Per Diem
  • Overview

    Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California.  Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.   Dignity Health Medical Group – Stockton, a service of Dignity Health Medical Foundation, is a multi-specialty clinic with three locations in Stockton, California. Along with our local affiliated Dignity Health hospital (St. Joseph’s Medical Center), we offer an integrated care delivery system that provides primary care for family medicine and internal medicine, gastroenterology, neurology, colon and rectal surgery, urology, general surgery, psychiatry, and radiation oncology.

    Responsibilities

    The Medical Assistant/Medical Office Representative (MA/MOR) position is responsible for knowing his/her professional scope of practice as defined by the California Business and Professional Code. This role is responsible for back office and front office duties. The MA maintains a clean, organized, and safe environment, and performs patient care and ancillary services that support the physician/ provider's practice under the clinical supervision of the Physician, Registered Nurse, Nurse Practitioner, Physician Assistant or Licensed Vocational Nurse. The MOR is the first point of customer contact and is responsible for coordinating all patient requests for referrals and authorizations. This position will work primarily in the call center but must be willing and able to move into a clinical role when necessary.

    Qualifications

    Minimum Qualifications:

    • High school diploma (or equivalent) required
    • Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied Health Professions, or military training that is equivalent to an accredited Medical Assistant program (determination by Dignity Health Medical Foundation HR department in conjunction with the State Division of Allied Health Professions), required
    • Excellent interpersonal, organizational, and customer service skills required
    • Medical terminology, familiarity with CPT and ICD-10 coding procedures and reference tools, and pharmacology appropriate to the Medical Assistant scope of practice required
    • Current BLS certification required (must be certified through the American Heart Association)

    Preferred Qualifications:

    • Six (6) months of experience in an outpatient setting as a Medical Assistant preferred
    • Familiarity with an electronic practice management system preferred

     

    **This position is represented by the SEIU-UHW.**

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