Dignity Health

  • Manager of Patient Safety

    Job ID
    2018-53411
    Employment Type
    Full Time
    Department
    Risk Management
    Hours / Pay Period
    80
    Facility
    Glendale Memorial Hospital and Health Center
    Shift
    Day
    Location
    GLENDALE
    State/Province
    CA
    Standard Hours
    8:00am-5:00pm; Monday - Friday
  • Overview

    Founded in 1926, Glendale Memorial Hospital and Health Center is a 334-bed, acute care, nonprofit, community hospital located in Glendale, California.  The hospital offers a full complement of services, including its award winning heart center, the colorectal surgery institute, a gastrointestinal program, and is a Los Angeles County approved primary stroke center.  The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems.  Visit https://www.dignityhealth.org/socal/locations/glendalememorial for more information.

    Responsibilities

    Position Summary:
     
    Oversees the event reporting process, root cause analysis and event investigation and review. Participates in system office initiatives and programs to mitigate identified risks at various facilities, which result in reduced costs, reduced adverse patient outcomes and safer patient care. Coordinates claim team requests and collaborates with other key stakeholders to implement learnings from claims. Oversees the coordination of all legal documents related to hospital liability.
     
    Principal Duties and Accountabilities:
    • Oversees the events reporting process, root cause analysis, and event investigation/review. Participates in system office initiatives and programs to mitigate risks identified at other hospitals, resulting in reduced costs, adverse patient outcomes and ultimately safer patient practices/care.
    • Coordinates the requests from the claims team in the system office (related to litigated claims) and collaborates with other key stakeholders to implement learnings from claims. This position also includes the coordination of all legal documents related to hospital liability, including the management of subpoenas, Summons and Complaints and other related activities.

    risk manager, risk management, risk analyst, risk coordinator, risk specialist, quality coordinator, manager of risk and quality

    Qualifications

    Education and Experience: 
    • Bachelor's degree
    • Minimum of three (3) years of risk management, patient safety and/or other related professional experience and a minimum of two (2) years of experience managing/supervising employees and/or vendors.

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