Dignity Health

  • Community Resource Liaison

    Job ID
    2018-53110
    Employment Type
    Full Time
    Department
    Utilization Review
    Hours / Pay Period
    80
    Facility
    Dignity Health Management Services Organization
    Shift
    Day
    Location
    BAKERSFIELD
    State/Province
    CA
    Standard Hours
    Mon-Fri (8-5 PM)
  • Overview

    The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first.

    Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for the employee and their dependents, Health Spending Account (HSA), Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.

    Responsibilities

    • Determines nature of client's situation by interviewing client; assessing medical, psychological, emotional, and social information; making on-site visits.
    • Establishes course of action by exploring options; setting goals with client.
    • Obtains assistance for client by referring him/her to community resources; arranging for appointments; establishing rapport with other agencies.
    • Fosters client's action or adjustment by interpreting attitudes and patterns of behavior; explaining and pointing out new options.
    • Maintains record of case by documenting client's situation and client's own actions.
    • Monitors planned actions by periodic follow-up.
    • Maintains operations by following policies and procedures; participating in quality reviews; reporting needed changes.
    • Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
    • Maintains client confidence and protects operations by keeping information confidential.
    • Contributes to team effort by accomplishing related results as needed.

    Qualifications

    • Master’s degree from an accredited school in social work
    • Three or more years’ experience working in health care setting, preferably in hospice, skilled nursing or hospital facility coordinating social services for patients and their families; relevant experience can substitute for experience.
    • Must possess valid California driver’s license, clean DMV, and current insurance certificate.
    • Bilingual English/Spanish preferred but not required.

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