Saint Francis Memorial Hospital has served the city with extraordinary expertise and care. We are located in the heart of San Francisco and serve a remarkable and diverse patient population.
We encourage employee participation at all levels to encourage growth and excellence. Known as the downtown hospital, Saint Francis boasts all private rooms and a friendly atmosphere.
The hospital is renowned for orthopedics, with leading programs in sports medicine, joint replacement, spine care and occupational medicine. Saint Francis is also known for outstanding acute burn care, emergency medicine, acute rehabilitation and a nationally-honored cancer care program.
The Care Coordinator RN is responsible for assessing, planning, facilitating and advocating for options and services through a continuum of care from point of contact through discharge on assigned patients. The Care Coordinator performs this role in such a manner as to meet the individuals health needs while promoting quality and cost effective outcomes. The positions emphasis will be on care coordination, communication and collaboration with nursing, physicians, departments within the medical center, insurers and post-acute service providers to pace the care toward optimal outcomes within the appropriate level of care. The Care Coordinator will advocate for the patient and family by identifying and valuing patient choice, spiritual needs, cultural, language and socioeconomic barriers to care transitions. In addition, the Care Coordinator will protect confidentiality while striving to achieve high levels of patient satisfaction. The Care Coordinator consistently conducts the utilization review process and the discharge planning process as required by hospital policies, standards of practice and Federal and State regulations.
Minimum of 3 years nursing experience in an acute hospital setting.
A Masters Degree in nursing with a concentration in Case Management can serve as a substitute for the experience requirement.
Current Registered Nurse (R.N.) license.
Prior Care Coordination experience in a clinical or insurance setting will be preferred.
BSN degree or experience equivalent preferred.
CM certification preferred
Excellent customer service and presentation skills are a must.
Strong interpersonal and written communication skills are essential.
Demonstrated ability to apply analytical and problem solving skills.
Demonstrated ability to manage multiple tasks or projects effectively.
Ability to work independently as needed with a high degree of detail orientation.
Ability to work efficiently in a fast-paced environment with changing priorities.
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