Dignity Health

Supervisor Social Work

Job ID
Employment Type
Full Time
Social Work Services
Hours / Pay Period
Mercy Medical Center Redding
Standard Hours


Mercy Medical Center Redding offers comprehensive health care to nearly 300,000 residents in a six-county region.  Mercy Medical Center Redding is an award-winning 267-bed regional medical center providing inpatient and outpatient services as well as specialized cardiovascular care, stroke care, orthopedics, neurological surgery, comprehensive cancer care, maternity care, and da Vinci robotic surgery.  It is one of only two Level II trauma centers north of Sacramento and houses the only Community Level III neonatal ICU in Shasta County.  In addition, the hospital’s network of care includes Mercy Home Health and Hospice, Golden Umbrella Adult Day Health Care, and Shasta Senior Nutrition Program.  Mercy Medical Center Redding is a member of the Dignity Health system of health care providers and are a sister facility to St. Elizabeth Community Hospital in Red Bluff and Mercy Medical Center Mt. Shasta. Visit https://www.dignityhealth.org/north-state/locations/mercy-redding to learn more.


Position Title: Supervisor of Care Coordination SW


Position Summary: 

Under the guidance of the Department Manager or Director is responsible for the daily supervision of departmental staff, to ensure the efficient and compliant execution of case management functions. Duties may include, but are not limited to, scheduling or staffing adjustments, audits, performance improvement projects, staff coaching/feedback, or assuming a caseload based on departmental needs..

  • Supervises the department in an efficient manner to ensure timely and compliant care coordination, discharge planning, utilization review and social work interventions resulting in quality patient care.
  • Directly oversees and adjusts, when necessary, staff scheduling to ensure appropriate personnel resources for departmental operations.
  • Provides timely support, coaching, counseling or corrective intervention within scope of authority as indicated, maintaining documentation and engaging Human Resources and the department Manager/ Director when appropriate.
  • Considers the population served by the medical center and area clinical integration programs and leads efforts to optimize care coordination across the care continuum. This coordination ensures a plan of care for patients in all stages of health.


  • Knowledge of the methods and processes needed to determine and provide resources needed to achieve business results and ability to identify plan and mobilize resources required to fulfill operational objectives and plans.
  • Knowledge of federal, state and local healthcare related laws and regulations; ability to comply with these in healthcare practices and activities.
  • Knowledge of the factors contributing to quality patient care, and the ability to influence these factors in a positive way.
  • Knowledge of the medical, social, economic, and other services provided by other departments or facilities, and the ability to integrate these multidisciplinary treatments for optimal patient care.

Education and Experience: 

  • Experience: Minimum of three (3) years in a hospital based Clinical Social Work role.
  • Education: Masters Degree in Social Work from a university or college accredited by the Council of Social Work Education.
  • Licensure: Current State License for Social Work
  • Special Skills: None specified.
  • Training: None specified.


Two years experience post MSW Social work experience required Previous supervisory experience preferred Social work skills, including assessment, counseling, crisis intervention and referral and discharge planning required Public relation skills to maintain effective liaison between the hospital and community referral resources required Licensed Clinical Social Worker (LCSW)required or must be obtained within one year of hire into the position (eligibility for LCSW acceptable)


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