Dignity Health

Quality and Safety Nurse

Job ID
Employment Type
Full Time
No Harm Network (NHC)
Hours / Pay Period
Dignity Health
Standard Hours


Dignity Health, one of the nation’s largest health care systems, is a 22-state network of more than 9,000 physicians, 63,000 employees, and 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved.  In FY17, Dignity Health provided $2.6 billion in charitable care and community services. For more information, please visit our website at www.dignityhealth.org. You can also follow us on Twitter and Facebook.


Position Summary:


Working under the Director of Quality Management, the Quality and Safety Nurse has the responsibility to review triggers in the Risk Trigger Monitoring platform and report results to various committees, work groups, physicians and leadership. This position will work extensively with hospital leadership to share findings, confirm solutions and measure results of safety initiatives. This position may be involved in the work groups; however, their primary focus is on the review of triggers and identification of harm and the presenting of information to improve patient outcomes. This position will evaluate care according to evidence based practices.


Core Duties

  • Ability to utilize clinical knowledge, skills and expertise to review outliers identified through technology for opportunities to improve patient care, including summarizing opportunities for improvement and intercepting care to improve patient outcomes
  • Assists in retrieval of analytics from technology to share results and findings to individuals and groups of leaders who can influence and improve the level of care to patients
  • Participate in system level development of technology to reduce harm to patients
  • Assume responsibility for other related assignments/duties resulting in improved patient care
  •  Keep the organization’s mission, vision and values at the forefront of associate decision making and action.
  • Ensure that the patient perspective is a driving force behind our actions and business decisions; crafting and implementing service practices that meet patient’s and own organization’s needs. (Focus also includes internal and external customers
  • Strong interpersonal and communication skills with the ability to deal effectively with customers, peers and senior executive management and the ability to present reports orally or in written form in a clear and effective manner. A key role of this position is the ability to communicate, engage and partner at all levels of the organization
  • Provides leadership and oversight in direct support of the Patient Safety and Quality initiatives under the Risk Trigger Monitoring® program
  • Has knowledge of processes, tools, techniques, healthcare environment/delivery for assessing and improving the delivery of safe care to patients
  • Has knowledge of and the ability to identify and evaluate actual and potential hazards, and identify potential solutions in partnership with other key stakeholders



Minimum Qualifications:

  • Bachelor’s degree from an accredited college or university and/or additional job related experience in lieu of the degree. Master’s degree (preferred)
  • Minimum of three 3 years of recent experience working as a Registered Nurse in a critical care area such as intensive care unit and/or medical surgical (5 years preferred)
  • Current applicable state RN license and in good standing with the applicable state’s Board of Nursing
  • Ability to make effective oral presentations and prepare effective written reports for a variety of audiences
  • Demonstrated ability to work effectively with multiple stakeholders
  • Strong organizational skills with a demonstrated ability to manage multiple tasks, activities and priorities.
  • Strong skill set using Microsoft Word and PowerPoint. Additional direct and indirect responsibilities and/ or consultative responsibilities may be required.
  • Action-oriented, results-oriented, capable of developing relationships at varied levels. Experience working in a high performing team.
  • Knowledge of principles of adult learning and teaching
  • Ability to plan, organize, prioritize work independently and meet deadlines. Applies influence based on professional skill and experience.
  • Ability to work effectively with people both individually and in groups to manage conflict with the focus on improving patient outcome




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