The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first.
The Arizona Care Network (ACN) is a clinically integrated (CI) physician network and Accountable Care Organization (ACO) sponsored by Dignity Health and Abrazo Health physician collaboration.
Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for the employee and their dependents, Health Spending Account (HSA), Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.
The Manager will maintain relationships with vendors for transitional post-acute and embedded services, as well as provide daily management for Navigators.
Under the direction of the Director of Embedded Care, the Manager is external facing and manages Navigators who are either in the physician practices, hospitals, SNFs, Care Hub or Connect Services.
o Staff mentoring, coaching, supporting, and counseling.
o Developments and implementation of performance improvement plans.
o Daily staffing and census management based on Population Health and Risk Stratification at the practice level to establish care plans
o TEAM timecard oversight.
o Assists in patient/family management issues which may include home visits.
o Regularly performs documentation audits.
o Works with Navigators and external preferred partners to develop and execute plans to decrease re-admissions and ALOS.
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