Dignity Health

Clinical Liaison- Marketing Acute Rehabilitation

Job ID
2018-46279
Employment Type
Full Time
Department
Business Development Planning
Hours / Pay Period
80
Facility
Saint Francis Hospital
Shift
Day
Location
SAN FRANCISCO
State/Province
CA
Standard Hours
Mon-Fri with some weekend on-call coverage

Overview

Saint Francis Memorial Hospital has served the city with extraordinary expertise and care. We are located in the heart of San Francisco and serve a remarkable and diverse patient population.
We encourage employee participation at all levels to encourage growth and excellence. Known as the downtown hospital, Saint Francis boasts all private rooms and a friendly atmosphere.
The hospital is renowned for orthopedics, with leading programs in sports medicine, joint replacement, spine care and occupational medicine.   Saint Francis is also known for outstanding acute burn care, emergency medicine, acute rehabilitation and a nationally-honored cancer care program.   

Responsibilities

***Sign on bonus available*****

Are you an RN or Therapist who love to market and sell?   Then this position could be perfect for you!

The Clinical Liaison provides proactive service and support to internal and external patients, families, and referral sources seeking admission to Dignity Health San Francisco Acute Rehabilitation; reviews and critically analyzes relevant medical records to rapidly determine appropriateness for acute rehabilitation admission; and responds to requests for screening in an efficient, timely, and professional manner. Develops and maintains positive referral relationships with external facilities in the Bay Area to increase referrals and ease patient transition to acute rehabilitation. Meets with potential patients and families in a competitive market to inform them of the specific benefits of Dignity Health San Francisco Acute Rehabilitation. Educates patients, families, and referral sources about the admissions process, financial/insurance coverage of services, and alternate levels of post-acute care; works with the Director and Acute Rehabilitation Leadership Team to develop marketing strategies and program offerings to meet the needs of patients and referral sources. Applies Dignity Core Values to the performance of every job duty. These Values include Dignity, Collaboration, Justice, Stewardship, and Excellence.

 

 

 

Qualifications

Required:

  • Experience working with an adult disabled population. Excellent written and interpersonal skills for functioning in a team environment. Working knowledge of regulatory and reimbursement mechanisms. Ability to function independently in a fast-paced, stressful environment.
  • 3+ years working in a hospital-based clinical setting in a direct care or ancillary role; evidence of exceptional customer service, referral management, and patient/family satisfaction experience.        
  • Bachelor’s degree from an accredited college or university in Nursing, Physical Therapy, Occupational Therapy, Speech Therapy, or Social Work.              
  • Current California clinical license or certification in Occupational Therapy, Physical Therapy, Speech Language Pathology, Social Work, or Nursing.
  • Current California Driver’s License
  • AHA CPRBLS

Preferred:

1+ years working in an Acute Rehabilitation or Skilled Nursing unit in a direct care or ancillary role; evidence of leading effective marketing or referral management project(s), and/or patient/family satisfaction improvement processes                  

Master’s or Doctorate degree in the above.

 

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