Agency Program Aide

Job ID
Employment Type
Full Time
Hospital Administration
Hours / Pay Period
Connected Living
Standard Hours
8:00 - 4:30
Work Schedule
8 Hour


Dignity Health Connected Living has been serving seniors in Shasta County since 1968. Our programs have been designed for seniors and people with disabilities. We are dedicated to meeting each patient’s physical, mental, and spiritual needs and we offer a variety of high-quality, affordable health care services in a compassionate environment.


Position Summary:


Under direct supervision, the incumbent is responsible for assisting in various Dignity Health Connected Living (DHCL) agency program areas. Based upon assignment, the incumbent will provide group setting care and support to Seniors and program professionals, transport meals and needed items in agency vehicles and provide Seniors with information, assistance and referrals via telephone or in the facility. Depending on assignment, the incumbent will also assist in departmental administrative duties correlating to the Seniors served and facility use, and perform special duties and events as assigned. The position will report to the assigned department's Manager or assigned Supervisor.


Core Duties:

  • Assists in the ambulation, motivation, reality orientation and ADL's of the participants
  • Assists in recreational activities and leads general group exercises, under direction of assigned supervisor
  • Assists with providing support and encouragement to participants and caregivers
  • Assists with problem solving and enhancing communication among participant, caregivers and staff
  • Assists in maintaining clean, safe, and sanitary conditions of facility, work area, or vehicle as assigned
  • Recognizes and reports situations or unusual behaviors or problems that should be called to attention of professional staff
  • Assists Physical /Occupational Therapists and other professionals as requested
  • Completes documentation/data entry and filing for each program/department as assigned
  • Interacts in a professional and courteous manner with other agencies, medical personnel and business offices
  • Maintains patient health care information according to policy
  • Provide participants and visitors with information, assistance and referrals via telephone or in the facility in a professional and courteous manner
  • Deliver prepared meals/foods and other needed items on time to program participants in a courteous professional manner
  • When assigned to drive, conduct vehicle inspections, report any accidents/concerns with vehicle or program participants immediately
  • Drive vehicles in a safe and legal manner and follows all driving laws, regulations and rules of the road



Minimum Qualifications:

  • High school diploma or equivalent work experience in lieu of diploma
  • Valid current Class C California Driver's license and a clean DMV record for three years prior
  • One (1) year recent work experience with public
  • Two (2) years general driving experience
  • Demonstrate an appreciation for the elderly and disabled persons and be able to effectively communicate with all personality types
  • Ability to work with people and other agencies
  • Be familiar with areas of Shasta County
  • Knowledge of vehicle operations and basic routine vehicle maintenance
  • Basic computer skills

Preferred Qualifications:

  • Certified Nurses Aide (CNA) preferred
  • Two (2) years of working with the elderly and disabled in a like setting


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