A/R Collection Specialist II

Job ID
Employment Type
Full Time
Clinic Billing
Hours / Pay Period
Dignity Health Medical Group Arizona
Standard Hours
Monday-Friday (7:00 am - 3:30 pm)
Work Schedule
8 Hour


Hello humankindness 

Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 200 providers and 500 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. 

The physicians provide clinical services in their areas of specialty and many serve in pivotal academic, research and leadership roles.


DHMG is also heavily involved in preparing tomorrow's healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs.  Clinical services are complemented with translational and bench research to augment medical education for residents and students. 


The mission of Dignity Health Medical Group is consistent with Dignity Health's mission and St. Joseph's guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system, DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised.


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SUMMARY - Maintains follow up with insurance companies to ensure timely and accurate reimbursement is received. Maintains knowledge of payer guidelines for both government and commercial payers including detailed knowledge of billing/collection requirements and contract/reimbursement language. 





High School Diploma / GED

Three (3) years physician billing/collection experience or other related healthcare provider claims experience in a high volume medical healthcare claim environment. (Includes health plan physician claims/ reimbursement/appeals experience)

AHCCCS/ Medicare/government Commercial payer experience

HCFA 1500 billing experience.


Knowledge of insurance plan intricacies

Current knowledge of CPT/HCPC and revenue codes

Previous experience with computerized billing system, MS Word and Excel

Typing speed of 65 wpm and 225 kpm (10 key)

Knowledge of collection guidelines and regulations

Excellent problem solving and communication skills

Ability to effectively interact with internal and external customers

Ability to prioritize tasks and read and interpret complex contract language.

Effective verbal and written communication skills

Proficient in the use of office equipment; e.g., telephone system, computer, fax machine, copier, printer


Five (5) years physician billing/collection experience or other related healthcare provider claims experience in a high volume medical healthcare claim environment. (Includes health plan physician claims/reimbursement/ appeals experience.)

College level business courses helpful

Two years relevant college education plus experience

Bilingual in Spanish preferred


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