Security Officer

Saint Francis Memorial Hospital is an accredited, not-for-profit community hospital that has been providing exceptional health care in San Francisco for more than 100 years. As San Francisco’s only downtown hospital, Saint Francis is uniquely situated to care for international and domestic visitors, as well as the residents that make up San Francisco’s diverse population.

We encourage employee participation at all levels to encourage growth and excellence. Known as the downtown hospital, Saint Francis boasts all private rooms and a friendly atmosphere.

The hospital is renowned for orthopedics, with leading programs in sports medicine, joint replacement, spine care and occupational medicine. Saint Francis is also known for outstanding acute burn care, emergency medicine, acute rehabilitation and a nationally-honored cancer care program.

The Security Officer is expected to provide a reasonably safe and secure environment for all who enter Dignity Health properties and to assure the physical security of buildings and grounds.  It is expected that the security officer will demonstrate behavior consistent with Dignity Health core value and humankindness.  The security officer shall support Dignity Health’s strategic plan and the goals and direction of the quality improvement/process improvement activities. Responsibilities include:

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner such as violent or unruly patients, visitors, crimes committed or in progress, opening doors, and responding to emergency codes.
• Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed, and report unsafe acts or conditions.
• Knowledge of emergency procedures, equipment, supplies, reports HIPPA breaches if witnessed; investigate security breaches, conduct follow-up investigations, and write incident reports.
• Log all activities in a daily log to accurately record events; and (2) complete clear, concise, and legible reports in a timely manner; use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure that those dispatched are to right location.

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Experience

Six (6) months experience as security officer in a hospital or healthcare setting, prior law enforcement or military service; or one (1) year experience as a security officer.

Education

High school diploma or equivalent; or three (3) years experience as a security officer

Completion of college level education courses in criminal justice preferred

Licensure

Current driver's license issued by the state wherein the position is posted with satisfactory DMV report on file or the ability to obtain one within 30 days of hire preferred;

Current state issued security officer license, showing no disciplinary actions;

Workplace violence training annually. Completion of IAHSS Basic Training for Healthcare Security Officer within 90 days; Employees hired before 12/01/2018 are grandfathered and have 90 days after receiving materials to obtain. American Heart Association approved Basic Life Support (BLS) certification within 90 days of employment.

SECURITY GUARD REG PERMIT (SEC GUARD)

Special Skills

Must be able to speak English, communicate clearly orally, and in writing; understand and use de-escalation techniques

Training

workplace violence training annually

Completion of IAHSS Basic Training for Healthcare Security Officer within 90 days