Security Officer

St. Mary’s Medical Center has been caring for the health of San Franciscans since 1857 when it was founded by eight Sisters of Mercy from Ireland.  It is an accredited, not-for-profit hospital, located across the street from Golden Gate Park.  It is a full-service acute care facility with more than 575 physicians and 1,100 employees who provide high-quality and affordable health care services to the Bay Area community.

Home to advanced medical practices, such as the nation’s first digital cardiac catheterization laboratory, innovating orthopedic and spine surgery and comprehensive rehabilitation, and a state-of-the-art cancer center. St. Mary’s Medical Center is one of San Francisco’s leading hospitals, offering patients a full range of outpatient and inpatient services delivered with the human touch. Strategies and business development are centered on Oncology Services, Cardiac Services, and Orthopedics.

The Security Officer is expected to provide a reasonably safe and secure environment for all who enter Dignity Health properties and to assure the physical security of buildings and grounds.  It is expected that the security officer will demonstrate behavior consistent with Dignity Health core value and humankindness.  The security officer shall support Dignity Health’s strategic plan and the goals and direction of the quality improvement/process improvement activities. Responsibilities include:

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner such as violent or unruly patients, visitors, crimes committed or in progress, opening doors, and responding to emergency codes.
• Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed, and report unsafe acts or conditions.
• Knowledge of emergency procedures, equipment, supplies, reports HIPPA breaches if witnessed; investigate security breaches, conduct follow-up investigations, and write incident reports.
• Log all activities in a daily log to accurately record events; and (2) complete clear, concise, and legible reports in a timely manner; use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure that those dispatched are to right location.

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Experience

Six (6) months experience as a security officer in a hospital or healthcare setting, prior law enforcement or military service; or one (1) year experience as a security officer.

Education

High school diploma or equivalent; or three (3) years’ experience as a security officer.

Licensure

Current state issued security officer license, showing no disciplinary actions (SEC GUARD)

American Heart Association CPR/BLS Certification within 90 days of hire. (CT CPRBLS)

Current driver’s license issued by the state wherein the position is posted with satisfactory DMV report on file or the ability to obtain one within 30 days of hire (preferred)

Special Skills

Must be able to speak English, communicate clearly orally, and in writing; understand and use de-escalation techniques.

Training

Workplace violence training annually.

Completion of IAHSS Basic Training for Healthcare Security Officer within 90 days