PBX Operator

Job ID
Employment Type
Hours / Pay Period
St Josephs Hospital and Medical Center
Standard Hours
Varied Days Varied Hours
Work Schedule
8 Hour


Hello humankindness 

Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services.  Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.


We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.


U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery.  In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies.

Look for us on Facebook and follow us on Twitter.


For the health of our community ... we are proud to be a tobacco-free campus.


At St. Joseph's Medical Center, the PBX Operator has a range of responsibilities including answering and transferring all incoming calls that come to St. Joseph's Medical Center through a computer, answering and announcing all “Code “ calls, monitoring alarms and communicate important information using a 2-way radio.  As a member of our team, you will have the opportunity to champion the change by joining in our mission of healing through humankindness.

Located in Phoenix AZ, this position is critical to the success and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.



On Call Pay Rate:  $15.11



#phone #operator

#call center



  • Two years PBX operator, customer service, or hospital related experience.
  • MS Office experience, including MS Outlook.
  • Strong Computer skills and very good typing skills are required.
  • Strong verbal and interpersonal communication skills are required.
  • Must be able to multi-task and prioritize during high stress situations (code scenarios).
  • Comfortable and clear speaking voice when making public address announcements.
  • HS/GED



  • Three years customer service experience, preferably in a hospital PBX or high volume call center environment.
  • Some college level education.
  • Proficiency with MS Outlook, Word, and Excel.
  • English/Spanish bilingual. 


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