Supervisor of Clinic Operations

Job ID
Employment Type
Full Time
General Medical Clinic
Hours / Pay Period
Mark Twain Medical Center
Standard Hours
Mon-Fri 8am-5pm and evening/weeknds as needed
Work Schedule
8 Hour


Mark Twain Medical Center is a member of Dignity Health. The word "dignity" perfectly defines what our organization stands for, showing respect for all people by providing excellent care. Mark Twain Medical Center opened on August 26, 1951 and is located in beautiful San Andreas California. Since opening, Mark Twain has provided the highest quality health care for all those needing medical care in Calaveras County. We offer care, expert staff and state-of-the-art equipment to meet the growing needs of our community and are committed to the values of dignity, collaboration, justice, stewardship and excellence.


Position Summary:
Provides tactical leadership in order to maximize the effectiveness of all service delivery systems and financial performance, engages staff and cultivates a clinic culture that prioritizes humankindness and patient-centric care. Coordinates the day-to-day operational aspects of the multiple clinics. Works closely with staff and providers in each unit to ensure that all fiduciary and clinic goals are met.
Principal Duties and Accountabilities:
  • Participates in work groups, teams, task forces and committees to support ongoing improvement in clinic operations. Provides value-added and productive input and expertise to drive continual improvement, support standardization and streamlining and to resolve ongoing patient care issues.
  • Supports the established processes and systems to enhance customer service by providing coaching to staff and ensuring a safe environment for patients, staff, providers and visitors, and operates clinic in compliance with all legal and regulatory requirements impacting areas of responsibilities.
  • Assists in determining the workload priorities to enable timely completion of tasks while monitoring work performance and supporting with training and coaching as necessary.
  • Assists in managing the revenue cycle and supports the management of supply costs, tracks inventory usage, using purchasing information management systems, including maintaining staffing levels that adhere to labor standards and effectively controlling staff premium pay.


Education and Experience: 
  • High School Diploma or GED equivalent
  • Minimum of three (3) years experience in related field. Minimum of two (2) years supervisory experience.
Special Skills: 
  • Working knowledge of community clinic/health center operations.


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