At Dignity Health’s Arizona General Hospital, we deliver humankindness through a wide range of health, social and support services in the heart of Phoenix, Arizona. As part of our team, you will provide clinical expertise, support, and oversight that helps ensure our patients receive exceptional care. Also, you will have the opportunity to champion the change by joining in our mission of healing through humankindness.
The Care Coordinator is responsible for assessing, planning, facilitating and advocating for options and services through a continuum of care from point of contact through discharge on assigned patients. The Care Coordinator performs this role in such a manner as to meet the individuals health needs while promoting quality and cost effective outcomes. The positions emphasis will be on care coordination, communication and collaboration with nursing, physicians, departments within the medical center, insurers and post acute service providers to pace the care toward optimal outcomes within the appropriate level of care. The Care Coordinator will advocate for the patient and family by identifying and valuing patient choice, spiritual needs, cultural, language and socioeconomic barriers to care transitions . In addition, the Care Coordinator will protect confidentiality while striving to achieve high levels of patient satisfaction. The Care Coordinator consistently conducts the utilization review process and the discharge planning process as required by hospital policies, standards of practice and Federal and State regulations
3 years nursing experience in an acute hospital setting.
A Masters Degree in nursing with a concentration in Case Management can serve as a substitute for the experience requirement.
Excellent customer service and presentation skills are a must.
Strong interpersonal and written communication skills are essential.
Demonstrated ability to apply analytical and problem solving skills.
Demonstrated ability to manage multiple tasks or projects effectively.
Ability to work independently as needed with a high degree of detail orientation.
Ability to work efficiently in a fast-paced environment with changing priorities.
Current Registered Nurse (R.N.) license required.
Prior Care Coordination experience in a clinical or insurance setting.
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