Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.
We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.
U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.
St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies.
For the health of our community ... we are proud to be a tobacco-free campus.
SUMMARY - The Clinical Program Specialist is a member of the team responsible for coordination of the clinical process from patient referral, evaluation, acceptance, treatment and follow-up. Incumbent serves as a resource to staff and multi-disciplinary team and community caring for program patients. Demonstrates knowledge and skills in the care of patients from adolescent to adult, and will play a role in the holistic evaluation of patient(s). Skills in the area of critical thinking, interpersonal communication, conflict management, problem solving, autonomy and decision-making are highly desirable. Maintains program compliance and QAPI. Complies with regulatory, governing and other external agencies requirements in the area of quality, data reporting, accreditation surveys, and inspections. Complies with all state and federal regulations. Complies with all policies, procedures and standards to ensure consistent application and effective operations. In collaboration with the program Medical Director and administrator, provides for timely data input and management. Assists in developing policies and procedures, order sets and pathways to improve overall quality of care and program development. After hours and weekends required to meet patient and program needs. On call duties as assigned.
clinical quality process improvementCardiac nursingData RegistryChart Abstraction
Chart AuditingProgram ManagementProcess ImprovementQuality Improvement
Graduate of accredited school of nursing
Three years experience with patients in a related setting and/or 3 years experience in an intensive care setting
Working knowledge of regulatory compliance and survey processes
Joint Commission and CMS standards
Working knowledge of QAPI process
Strong verbal, written communication skills
Proficient computer skills
Performance improvement tools and methodologies such as PDCA, Six Sigma, Lean, etc.
Current Arizona RN license of compact state
2 year of ICU / critical care experience
Critical care/cardiothoracic experience
Program Management/Development experience
Clinical quality process improvement experience
Chart Abstraction and/or Auditing Program Management
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