Patient Registration Representative

Job ID
Employment Type
Per Diem
Patient Registration
Hours / Pay Period
Sierra Nevada Memorial
Standard Hours
varied hours, days, weeknds, nights, holidays
Work Schedule
8 Hour


Sierra Nevada Memorial Hospital has proudly served as the sole healthcare provider for western Nevada County for more than 50 years. Much has happened since the hospital opened in 1958, including additions in 1994 of a 68,000 square foot Outpatient Center, a comprehensive Cancer Center and most recently, the opening of the Sierra Nevada Diagnostic Center in the fall of 2006. SNMH is a licensed, acute care hospital providing a full range of services including cardiovascular, surgical, emergency and diagnostic. SNMH offers access to the SNMH Health Sciences Library.


The library features continuing and medical education for healthcare professionals, diabetes classes, prenatal classes, cancer support groups, and family caregiver classes. In addition, we have more than 90 board certified primary and specialty care physicians on our active and associate medical staff.


Position Summary:


Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a
positive patient experience throughout the registration process.
Core Duties: 
  • Appropriate patient identification
  • Collecting accurate and thorough patient demographic data
  • Obtaining insurance information and verifying eligibility and benefits
  • Determining and collecting patient financial liability
  • Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance



  • Minimum 1 year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related 2 years preferred
  • Knowledge of charity care programs as well as the various government and non-government programs preferred
  • High School diploma, GED or equivalent
  • Thorough understanding of insurance policies and procedures
  • Working knowledge of medical terminology
  • Able to perform basic mathematics for payment calculation
  • Experience in requesting and processing financial payments
  • Intermediate to advanced computer skills


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