Family Services Coordinator

Job ID
Employment Type
Full Time
Hope Street Family Center and CA Behavioral Health Clinic
Hours / Pay Period
California Hospital Medical Center
Standard Hours
10-6 Mon-Fri
Work Schedule
8 Hour


Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center, the Los Angeles Center for Women’s Health, obstetrics and pediatric services, and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems. Visit for more information.


Hope Street Margolis Family Center, a health, education and recreation resource of Dignity Health California Hospital Medical Center, has been recognized as a national model for integrating health care within its community of Downtown Los Angeles. Hope Street Margolis Family Center employs a diverse team-focused multi-disciplinary staff of social workers, home visitors, mental health and healthcare professionals, and child development experts. Hope Street’s staff is one of the core strengths of its program, with a high percentage of staff holding advanced degrees, and 90% are bi-cultural and bilingual. This extraordinary team has been gathered and developed over the years and has a high retention rate.

The mission of Hope Street Margolis Family Center is to:

  • Enhance the capacity of parents and families to nurture and care for their children
  • Promote children's overall health, development, school readiness and academic achievement
  • Strengthen existing service delivery networks and foster community partnerships
  • Develop services that are accessible and responsive to the community we serve

For more information visit


Position Summary:

The Case Manager's responsibilities include conducting family assessments, developing individualized family plans, implementing weekly in-home child development activities, assisting with center-based early childhood education and parenting education activities, and providing referrals, advocacy, support, and anticipatory guidance for a caseload of approximately twelve pregnant women and children, ages 0-3 years. This position will require flexibility with respect to responsibilities as the program evolves over a five-year funding period. All employees are expected to perform their duties in alignment with the vision and values of the organization. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost effective manner.


Minimum Requirements:

•Bachelor's degree in child development, social work, psychology, human development, or a related field.

•Ability to function as a member of an interdisciplinary team.
•Ability to assess families across a broad spectrum of areas, recognizing professional boundaries and the need for consultation from other disciplines.
•Experience working with low-income families and families from diverse cultural and ethnic backgrounds.
•Empathy, warmth, and the ability to establish ongoing supportive relationships with an ethnically diverse population. Knowledge of the agencies in the Pico-Union and downtown Los Angeles areas that serve low-income families.
•Familiarity with the effects of parental alcohol and/or other drug abuse on family health, parenting, and general functioning.
•Familiarity with the effects of domestic violence and parental alcohol and/or other drug abuse on family health, parenting, and general functioning.
•Knowledge of normal fetal, infant, and toddler development; prenatal and child health requirements; and early childhood education best practices.
•Experience in making home visits to low-income families.
•Skill in organizing and maintaining accurate records.
•Skill in writing to articulate concepts and ideas in notes and reports.
•Bilingual English/Spanish speaking skills.
•Possession of a valid California driver's license and ability to make home visits to various Los Angeles County locations.

•First Aid and CPR or BLS cards.


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